Question about HP OfficeJet 6110xi All-In-One Thermal Printer

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I have a hp officejet 6110xi all in one

Black ink was low on printer, replaced cartridge and they display screen said press enter to align cartridges, everytime I would press enter, it stated that the machine was busy. I turned the printer off and then turned it back on. Now the display screens says "Scanner failure" turn power off then on. Did this and still there comes a loud clicking sound. Can't imagine just changing the ink and now my machine is down.

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HI,


the Issues seems to be with the hardware malfunction and it is not only related to the cartridge.

However, you can perform the following steps and in case if the issue persists, you need to replace your printer.


Connect your printer directly to the wall outlet.


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.


1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord




Regards,

sagarjd

Posted on Nov 21, 2008

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I just changed my black ink cartridge and I keep getting a message that reads: pree enter to align catridges. Each time that I press enter the test runs and the screen reads alignment failed. HELP


Hi
in order to get alignment you need to have ink
in both cartridges
You need to replace and color cartridge or refill it
like this


If I help you pls vote me

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For these all-in-one devices this usually indicates that the sensors are so dirty they can't tell when the cartridges are in place and properly aligned. Sometimes, but not by any means all the time, replacing the cartridges with factory fresh (not knock-off) cartridges can get you past this issue but for the ones we have at the office, once the device starts doing this we tend to send them to asset recovery and get something newer.

You might check for paper dust inside the mechanism or ink smears, but these devices are notoriously hard to clean very well.

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Machine won't print


Scanner failure means that the scanner bulb is no longer working. There are a few things that can sometimes bring it back but it may be a permanent issue.
1) Make sure printer is directly into the wall and not a surge protector or power strip
2) Remove cartridges from printer
3) Unplug power from back of printer and wait 30 seconds
4) While printer is unplugged press the # and 6 keys and plug power cord in. Keep holding # and 6 until the printer has either powered off or it says semi-full reset
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Both ink cartridges must be replaced at the same time for a successful alignment.

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My printer wont print it keeps saying press enter to alein cartridge


I just noticed in the link to your forum item that additional text appears that does not appear in the item itself. It looks like you are getting a message telling you to press Enter to align your print carriage. This is a common step after you replace an ink cartridge. According to HP.com, here's what you are supposed to do:

"A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete".

The link to those instructions is as follows:

Replace the Print Cartridge

Just follow the instructions I posted above in italics and you should be good to go. Good luck.

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it is necessary to place the allign page in the scanner and then press the enter button and the scanner will read the allign ment page as it will take 2 minutes and then it will display the message allignment complete message then it will become normal as it was .so after u get the allignment page place it in the scanner unit of the printer and then press enter.

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I receive a consistent message that alignment of cartridges failed.


Ensure you are using original HP cartridges. Using refilled/generic inks can cause this problem.
If you are using original inks, try cleaning the contacts of the cartridges gently with isopropyl alcohol. Should it still fail, get them replaced.

The above solution was Comment by IrishDruid, posted on Jun 01, 2008. I tried it on my HP officeject 6110xi (using alcohol swabs). It worked perfectly.

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  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
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