Our tray 1 the top/bottom adjustment isn't centered, so the machine is not reading the right size paper (ie 8x11 paper is read as A4). can I over ride the size choice, or (better) how can I take apart the tray to re-center it so it is correct?
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C-0 declares that the size of the document you are trying to print is incorrect with the paper size you have in your machine's tray. To remove the error, press the red button on the control panel and check the size of the document within the printing properties. If the papre size of the document and the paper in the tray are correct then try to use another tray or bypass tray. If the problem still persists, call for service.
The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: - Envelopes, labels, and glossy paper can be printed from Tray 1 (MPT) only. - Transparencies and custom size paper can be printed from Tray 1 (MPT) and Tray 2. - Fan paper, transparencies, and labels prior to loading them in the tray. - Use only paper envelopes. All envelopes should be printed single-sided only. Some wrinkling and embossing may occur when printing envelopes. - Do not overload the paper trays. - Adjust the paper guides to fit the paper size. - If excessive jams occur, use paper or other media from a new package.
if that is when your printing you have to check and be sure the paper tray size is set correctly. You press the machine status button and make sure, tray 1, 2 and the bypass are set to the proper size paper.
What is the model number of your machine? If it is a 118, 123/128/133 the paper tray most likely will have to be replaced. But it would really help to know the exact model number. You may have to change the size in the machine memory, which is also different per models.
That is a paper tray issue with that machine.
The tabs that are supposed to actuate the switches on the back of the tray either twist or get out of position.
You can try sliding the paper guides around, but more than likely the tray will need to be replaced.
Common problem on the 118
How to print on COM10 envelops from the Bypass tray (PCL6) using a Windows 2000 O/SResolution/ Solution
Fixed! Did not fix.
Resolution Role: Fix
Critical Message: The Envelope must be placed in the Bypass Tray face down (flap side up) and Long Edge IN.
In Microsoft Word (Word 2000)
Under Printing Options, select Portrait (LEF) - Long Edge Feed
As Feed from, select Tray 5 (Bypass)
Within the WorkCentre Pro 123/128 print driver
After opening up the print driver [<Start>, <Settings>, <Printers>, double-click on the WCP 128 PCL6 driver], click on Printing Preferences under the General tab.
Under the Paper/Output tab
Set the following features as follow:
Job Type: Normal Print
Paper Size: COM10
Output Size: Same as Paper Size
Image orientation: Portrait
Image Rotation: OFF
2 sided Print: 1 sided Print
Output destination: Center Output Tray
Offset Stacking: None
Set Paper Source to Tray 5 (Bypass)
Click on Bypass Tray Settings
Paper Type: Heavyweight (1 or 2)
Feed orientation: Portrait
" on Specify Paper Type and select Heavyweight (1 or 2)
" (Apply> and <OK>
" <OK> again
In Microsoft Word under Envelopes and Labels, Click <Print> to send the information to the printer.
Note: This setup represents one way of printing envelopes. Other ways setting up some features in a different manner will work as well.
Solution v220.127.116.11 312637.How to Print on COM10 Envelops From the Bypass Tray (PCL6)2006-04-05 21:57:29