Question about Maytag Neptune MAH5500B Front Load Washer
I have a MAYTAG MAH5500BWW SN A2946479CA front load washer. The machine leaves the clothes wet and in fact does not spin and complete this cycle. I had an honest repairman come out and 3 hrs later still can't find the problem. This is was tried:
Symptoms: The clothes are wet with visible water in the tub. When the spin cycle starts it at times will spin slowly then stop then start again. During this time pump may come on intermitently. Spin can get some RPMs with no load but will go through a cycle of low to high RPMS multiple times. The count down time may also jump back up such as from 2 minutes back to 7 minutes.
1. Verified the water is being pumped out. Pump is working fine. Checked to ensure no lint is stuck in pump.
2. Did a continuity test on the 3 sensors. All 3 switches working okay. Tried to short 3 sensors as well to take them out of the loop.
3. Motor does work and will go up in spin speed at times. The problem with spinning is that it goes up in speed then drops down then up then down. Sometimes it goes higher than others.
4. Tried to bypass out of balance sensors by jumpering red and orange leads together on control board. No effect.
5. Repair person called MAYTAG for help and ran all diagnostics. Everything comes out ok from a diagnostic level.
Is there any detailed outline of how to bypass each sensor or a group of sensors? Maytag said the machine might be out of balance and to just run a full heavy load through. This didn't help.
Thank you for your help
ihave the same machine and problem ,tried to do a spin test and the display only showed "00" and would not spin very fast. it would stop and start repeatedly but get up to the proper speed
Have you replaced the motor control unit. This is what sends the signal to the motor.
Posted on Nov 22, 2008
HI SIR YOU SAID IT IS RUNNING SLOWLY AT START UP SO THIS IS THE CHECK YOU HAVE TO DO NOW test the timer, use a VOM set to the RX1 scale. Disconnect the power leads to the timer and clip one probe of the VOM to each lead. The VOM should read zero if the timer is working. Since the timer is a multiple switch, turn it through its cycle and test each pair of terminals in turn. The meter should read zero at all of these points. If one or more readings are above zero, the timer is faulty and should be replaced To replace the timer, unscrew and disconnect the old one. Install a new timer made specifically for the washing machine. If there are many wires on the timer, have a helper hold the new timer next to the old one as you work. Disconnect the old wires one at a time, connecting each corresponding new wire as you work, to make sure the connections are properly made. Or, draw a diagram showing the connections before removing the old timer. After all the wires are connected, check the connections again for correctness and screw the timer assembly into place.
Posted on Nov 22, 2008
Tell the repairman to check that the water is being heated properly, and that the thermistor is fine.
If the water does not reach temperature because the element is defective, or the thermistor is faulty, then you ge the cycle not completing.
Tell the repairman to check also the Motor Control Unit, that is an electronic sealed box connected to the motor.
Posted on Nov 22, 2008
Not pumping out the water - if the washer cannot pump out the water, the washer will not be able to spin...check the pump for not pumping.
Posted on Nov 18, 2008
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Posted on Jan 02, 2017
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