Question about Office Equipment & Supplies
I'm trying to use the Auto align feature on my Roland printer to automatically read the crop marks on a print & cut job. The printer will read the first 3 crop marks, then it will get a little more than half way to the last crop mark and give me an error message "Cropmark Error - Not Found" I've tried this on several different jobs and many times and on every job it seems to stop and give me the error message at the exact same spot... Any suggestions?
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Posted on Jan 02, 2017
Hi Stev, First I know this is going to sound strange but have you disconnected the printer cable from the printer itself? (not the computer) If not try unplugging both the parallel and power cables for 30 seconds, then when you reconnect and power up hit the resume button. I've seen problems in the past where a job was killed like that and the printer would not work until the parallel cable was removed from the printer. The light pattern you describe, resume light blinking with the power light on, can mean any one of the following things on that model HP. 1. Top cover is open. Open the top and make sure there is nothing keeping the cover from closing all the way. Don't forget to check the underside of the cover for something stuck to it. Close the top cover. 2. A print cartridge is missing or an incorrect print cartridge is installed. Install the correct print cartridge. AND/OR Verify that the print cartridge is properly snapped into place. Close the top cover. 3. Printer detects an out-of-media condition. Load media in the lower (IN) tray and press the Resume button. 4. Media is improperly loaded. Remove media from the IN tray, re-square the stack, and reload. Make sure that the media-width adjuster and media-length adjuster are against the stack of media. Make sure that media is not buckled in the IN tray. Verify that the media-width adjuster is along the left edge of the tray and is pushing the right edge of the media against the right wall. 5. The printer timed out waiting for a form-feed command. Press the Resume button. The page will eject from the upper (OUT) tray. 6. Printer detects out-of-ink condition. Replace the print cartridge and press the Resume button. 7. Dirty Cartridge Contacts Use a clean foam-rubber swab or lint-free cloth slightly dampened with water. (Distilled water is recommended. Tap water might contain contaminates that could damage the cartridge.) Locate the copper-colored circuitry strip on the back of the cartridge. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. Unplug the power cord from the printer. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or lint-free cloth to remove the moisture from the contacts. If the carriage contacts show noticeable damage, contact the HP Customer Support Center listed in the printer's User's Guide. Plug the printer back in and try printing again. 8. Printer detects paper in the paper path. Turn the printer off and open the top cover. Make sure that paper is not jammed in the printer. Lift the right black rectangular paper sensor (located in the middle of the printer just below the silver rod on which the cartridge carriage slides) and make sure that nothing is stuck under the paper sensor, perhaps by blowing under the sensor. Close the top cover and turn the printer on. Try printing again. If none of this helps let me know and I'll see what else I can dig up on the problem. El Duderino
Posted on Nov 17, 2006
i m italian my inglish is not good... i solve the problem clean the guide of the carrel of the light... so i can run more easy...
Posted on Nov 13, 2007
SOURCE: Loading cut sheets
Try to check the paper media set on the plotter (roll/plain paper). It usually happens if paper media is not the same with the plotter setting. To change it, unload the paper, press the media button on the printer to the right media and load the paper again. It should work now.
Posted on Aug 19, 2008
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