Question about HP Photosmart C3180 All-In-One InkJet Printer

3 Answers

The print cartridge cradle cannot move.

1)
The pages printed are not printed 'straight' (even the test page is slightly slanted towards the left hand side (top left margin is bigger than low left margin by about .1 of an inch).
2)
At the end of every print, including the test/alignment test , it says "The print cartridge cradle cannot move."
Please turn device power off. Check device for a paper jam or other obstruction.

Which I've done, but I'm getting the same results. My printer says print cartridge cradle cannot move. Have turned it on and off, put new ink in- doesn't work. Cradle cartridge does not appear stuck.

Posted by on

  • christinaeck Nov 29, 2008

    Nothing appears to be blocking the cartridges, yet getting the error "The print cartridge cradle cannot move."

    Turned it off, then back on and still after every print job the error pops up.

  • jonsf Dec 22, 2008

    I have the same problem. The error message displays but nothing is wrong with the machine.

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3 Answers

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"The print cartridge cradle cannot move."
I fixed this problem by disconnecting the power cord from the power-strip and connecting it directly into the wall. My printer was not getting enough voltage from the power-strip. I hope this helps.

Posted on Jan 13, 2009

  • kalamajo Feb 01, 2009

    Ok, i figured it out. there was a piece that was getting in the way of the inkjet's path of travel. a metal peice came loose and I just pushed it back with a pencil and it slides on the track freely.

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I have two of these printers and they both have the problem. I am going to replace mine when I find something I like. As the printer moves the cartridge to the far right, there is a little lever that it pulls forward which moves the paper roller forward. It is very difficult to move the lever and paper roller and I don't see a way around it. I've already wasted too much time on this HP.

Posted on Jan 27, 2013

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The printer;s cartridge cannot move on my HP D1360. what should I do?

Posted on Mar 26, 2010

2 Suggested Answers

SOURCE: The print cartridge cradle cannot move.

cant we fix it on our own

Posted on Sep 25, 2008

jarifa
  • 30 Answers

SOURCE: The print cartridge cradle cannot move.

Fiend your solution direct from hp. Here is your solution...
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
749

Posted on Feb 27, 2009

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Related Questions:

1 Answer

My hp d2360 is not working properly and i bought new cartridge but printer wasnt recognize the cartrige..


Please follow the steps below to install the Cartridge:

Install or replace the print cartridges
  1. Turn the printer on. The cartridge cradle will not move if the power is not on.
  2. Open the printer cover. Figure 1: Printer cover openc00658567.gif
  3. Wait until the print cartridge cradle moves to the center of the printer and is idle and quiet.
  4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
    NOTE: HP recommends using a print cartridge protector to store an opened print cartridge for later use. Figure 2: Print cartridge being inserted into a print cartridge protectorc00658568.gif
  5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 3: Removing the protective tapec00658569.gif
    CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. Figure 4: Print cartridge facing upc00658570.gif 1 - Ink nozzles 2 - Copper contacts
  6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 5: Installing the print cartridgec00658571.gif
  7. Repeat steps 3-4 for the remaining print cartridge.
  8. Close the printer cover. The printer automatically prints a calibration page.

Mar 07, 2011 | HP Deskjet D2360 InkJet Printer

2 Answers

How do i change the cartridge


See below: Also is a link the the manual for your unit the maunal has pictures: Page 62 of the manual list the procedure. (page 72 in the adobe file)

Manual

1 Turn on the HP Officejet, and then lift open the print-carriage access door.

The print carriage moves into view.

2 After the carriage stops moving, push down on the top of the print

cartridge to release it, and then pull it toward you out of its slot.

Note: It is normal to see ink buildup in the print cartridge slots.

Print-carriage

access door

hp officejet 5500 series

chapter 8

64 maintain your hp officejet

3 Remove the new print cartridge from its packaging and, being careful to

touch only the black plastic, gently remove the pink tape by using the pull

tab.

Caution! Do not touch the copper contacts or ink nozzles.

Once you have removed the plastic tape, install the print cartridge

immediately to prevent the ink from drying in the nozzles.

4 Hold the black print cartridge with the HP label on top. Slide the print

cartridge at a slight angle into the right side of the print carriage.

Press firmly until the print cartridge snaps into place.

Caution! Do not attempt to push the cartridge straight into the slot.

It must slide in at a slight angle.

5 Hold the tri-color print cartridge with the HP label on top. Slide the print

cartridge at a slight angle into the left side of the print carriage.

Press firmly until the print cartridge snaps into place.

Caution! Do not attempt to push the cartridge straight into the slot.

It must slide in at a slight angle.

Note: You must install both print cartridges in order for your HP Officejet to

work.

reference guide

maintain your hp officejet

65

maintain your hp officejet

6 Close the print-carriage access door. Within a few minutes, a print
cartridge alignment page prints.

Feb 25, 2011 | HP Officejet 5510 All-In-One Thermal...

1 Answer

How do I change the ink in hp officejet 5510


Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Feb 08, 2011 | HP Officejet 5510 All-In-One Thermal...

1 Answer

How do i change ink?


If iam not wrong you want to replace the Ink Cartridge. Please follow the below mentioned instruction.

Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access doorc00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridgec00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tapec00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridgec00034769.jpg
  5. Close the print-carriage access door.
Back to top Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .
Regards,
Shrey

Oct 08, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

How do I put new cartridge in


Follow this procedure to install print cartridges in you printer.

1 Turn on the HP Officejet, and then lift open the print-carriage access door.

ae5b6cd.jpg

6321dc8.jpg

The print carriage moves into view.


2 After the carriage stops moving, push down on the top of the print
cartridge to release it, and then pull it toward you out of its slot.

fb405bf.jpg


3 Remove the new print cartridge from its packaging and, being careful to
touch only the black plastic, gently remove the tape by using the pink pull tab.


8cab956.jpg

Caution! Do not touch the gold-colored contacts or ink nozzles.
Once you have removed the plastic tape, install the print cartridge
immediately to prevent the ink from drying in the nozzles.


4 Hold the black or photo print cartridge with the HP label on top. Slide the print cartridge at a slight angle up into the right side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a upward slight angle.

704c31c.jpg


5 Hold the tri-color print cartridge with the HP label on top. Slide the print
cartridge at a slight angle into the left side of the print carriage.
Press firmly until the print cartridge snaps into place.
Caution! Do not attempt to push the cartridge straight into the slot.
It must slide in at a slight upward angle.

6c2c861.jpg

Note: You must install both print cartridges in order for your HP Officejet to work.


c272228.jpg
6 Close the print-carriage access door.
“Press OK to print Align page” appears on the display.
7 Press OK.




Oct 06, 2009 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

I need step by step instructions as far as how to change cartridges in hp deskjet 5440 printer


[This is from HP.com]

Introduction This document explains the basics of installing or replacing the print cartridges. It is for a 5940 which is the same printer design, yours may look a bit different but I copied this from HP at the section for your printer so follow the instructions and you should be okay.
Insert the print cartridges
NOTE: The printer shown below is the HP Deskjet 5940 series printer. Your printer might look slightly different.
  1. Turn the printer on. The cartridge cradle will not move if the power is not on.
  2. Open the printer cover. Figure 1: Open the cover c00393707.gif
  3. Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet.
  4. If you are replacing a print cartridge, press down on the print cartridge to be replaced, and then slide it out of the print cartridge cradle. If you are installing print cartridges for the first time, go to the next step.
  5. Remove the new print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. Figure 2: Remove tape c00393708.gif 1 - Protective tape CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
  6. Slide the print cartridge at a slight upward angle into the cradle until the cartridge snaps into place. Figure 3: Install the print cartridge c00393709.gif
  7. Repeat steps 3-4 for the remaining print cartridge.
  8. Close the printer cover. The printer automatically prints a calibration page.
Original Page here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00411520&lc=en&dlc=en&cc=us&product=445441&os=228&rule=27868&lang=en

Regards,
Worldvet

Dec 01, 2008 | HP Deskjet 5440 InkJet Photo Printer

1 Answer

How do you change an ink cartridge on a HP officejet 5510 printer?


Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

Aug 11, 2008 | Printers & Copiers

4 Answers

Print cartridge cradle is stuck ican't find where it is jammed


This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .

Apr 16, 2008 | HP Printers & Copiers

1 Answer

HP 7660 "Print Cartridge Cradle is Stuck" Message


I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!

Dec 18, 2007 | HP Photosmart 7660v InkJet Printer

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