Question about HP Photosmart C3180 All-In-One InkJet Printer
The pages printed are not printed 'straight' (even the test page is slightly slanted towards the left hand side (top left margin is bigger than low left margin by about .1 of an inch).
At the end of every print, including the test/alignment test , it says "The print cartridge cradle cannot move."
Please turn device power off. Check device for a paper jam or other obstruction.
Which I've done, but I'm getting the same results. My printer says print cartridge cradle cannot move. Have turned it on and off, put new ink in- doesn't work. Cradle cartridge does not appear stuck.
I have two of these printers and they both have the problem. I am going to replace mine when I find something I like. As the printer moves the cartridge to the far right, there is a little lever that it pulls forward which moves the paper roller forward. It is very difficult to move the lever and paper roller and I don't see a way around it. I've already wasted too much time on this HP.
Posted on Jan 27, 2013
The printer;s cartridge cannot move on my HP D1360. what should I do?
Posted on Mar 26, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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