Question about Microsoft Windows XP Professional

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My pc refuse to install anti virus

Every time i try to install an anti virus on my pc, it keeps asking me if i want to uninstall the AI and if i click No the install program will shut down any advice

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Sorry i mean AV not AI. I have tried AVG,Nortons,Panda but same problem

Posted on Nov 19, 2008

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The AI prevents your Anti Virus(AV) from installing. The Anti Virus requires that you uninstall the AI before you can install your AV. Have you tried installing other Anti Virus software rather than what you have?

What the AI in your system anyway?


Posted on Nov 19, 2008

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Posted on Jan 02, 2017

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Please connect the Mobile to the Computer, then Uninstall F-Secure Anti Virus Software from the Computer.

Follow these steps:

Uninstalling the product from your computer To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2011, 2010, 2009 or 2008 from Windows XP:
  1. Click Start > Control Panel .
  2. Double-click Add or Remove Programs .
  3. Scroll down to your F-Secure product and click Change/Remove .
  4. When asked, restart your computer.
To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2011, 2010, 2009 or 2008 from Windows Vista:
  1. Click Start > Control Panel .
  2. Click Uninstall a program .
  3. Scroll down to your F-Secure product and click Uninstall/Change .
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To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2011, 2010, 2009 or 2008 from Windows 7:
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To uninstall F-Secure Internet Security or F-Secure Anti-Virus 2006:
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Information for advanced users

If you are an advanced user, see article 6640 - Advanced F-Secure product removal for alternative removal options.



To Re-install the Software, Please follow these below steps:


To reinstall the product, do one of the following:
  • If you have the installation CD, reinstall the product from the CD.
  • Download and reinstall the product as follows:
    1. Download the product from F-Secure website.
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    3. During the installation, enter your subscription key when asked.

Note: You can reinstall your F-Secure product by using the existing subscription key. Make sure that you are connected to the Internet before you enter the subscription key. You do not need to register again after reinstalling your F-Secure product.


Additional information

If you have an older version of F-Secure Internet Security, you can find the subscription key of your product as follows:

  1. Open F-Secure Internet Security.
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http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
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