Question about Canon PIXMA MX700 All-In-One InkJet Printer

3 Answers

Error Code 6A80

Tried turning the machine off and unplugging, but when I turn it back on, same error code appears.

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The error code means : Part of the paper was ripped inside after a paper jam issue, or there is a foreign object stuck inside the printer.

If the error still shows after checking inside the unit for any obstruction or objects, the unit requires service.

Posted on Nov 18, 2008

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If you get this error after a paper jam, probably that paper was ripped inside, and one pice is stucked somewhere on a sensor. Usualy is the purge unit that clean up the print head, and it's located inside on the right side (printhead parking place).

Take a torch, lift up the scanner unit, with the unit ON, wait for the print head to come in the middle, move it to left to make more room, and check the right side, inside the unit.

Posted on Nov 18, 2008

  • fixyy Nov 18, 2008

    For troubleshooting purposes please follow these steps:
    1. Look in the top of the printer, where the paper feeds from. Make sure there aren't any paper clips or thumbtacks or something like that in the paper path. 
    2. Turn the unit around to the rear. In the back of the printer there is a door that can be opened. Open the door and look for any foreign object or smaller pieces of paper that may have stuck in the printer. 
    Close the door after inspection.
    3. Open the front door to the unit. Make sure there are no foreign objects or stuck paper in the location where the paper comes out after printing.
    After inspecting all of these locations, reconnect the power cord and turn the unit on.


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6A80 would seem to be related to a paper jam, remove the paper jam and press the on off button to restart the printer.

Posted on Nov 18, 2008

  • Ekse Nov 18, 2008

    The paper is most likely stuck inside the printer

    1. Push the rear cover tab to the right and pull out the rear cover.

    2. If you can see the jammed paper, remove it gently.

    Note : Avoid touching the inner parts. If you cannot pull out the paper, turn off the machine and turn it on again. The paper will be ejected automatically.

    3. Insert the protrusions of the rear cover into the slots at the rear of the machine and press the tab to attach the rear cover.

    4. Turn on the machine and confirm that the Alarm lamp is turned off.

    5. Load paper to resume printing.


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Hi, I have a "dead"

APP position error or Error Code 6A80
Condition: An error occurred in the APP motor.
Problems and Solutions:
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  • Check for foreign material or paper debris around the ASF unit
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@font-face { font-family: "Times New Roman"; }@font-face { font-family: "Verdana"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 14pt; font-family: Verdana; }table.MsoNormalTable { font-size: 10pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }

Issue: ERROR LCD: Error Code 6A80

Solution #1: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.

If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the button again.

3. Wait until the device has completed its cycling process before submitting another job request.

Issue: ERROR LCD: Error Code 6A80

Solution #2: Removing paper jams MX700

See very detailed description at this link:

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[6A80] & Light Blinking 12 times = APP Position Error. An error occurred in the APP motor. Maybe foreign material or paper debris around the PURGE UNIT (at the printer most right hand side) or Auto Sheet Feed area.

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Blocked Zahnrad-/Kupplungs-Verbindung between the two systems / defective.

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Thank you!

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Service Error 6A80

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Error code "sr"

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