Our Partner ACS incoming calls voice message was changed so the caller cannot leave a message to a particular extension. How can we reprogram the voice message? Also how can we reprogram password extensions to which the password is unknown? This is an old system, possibly 2001.
How did you program the voicemail so a caller can not leave a voicemail to a particular extension? Line ownership? SO a call goes directly to a milbox?
How can you reprogram the voice message????? Which one, for a particular user or the main Auto attendant greeting????
You have to know the admin login to change a mailbox password.
For that, you need to know which voicemail system this is.
When you log in to check your mail, the lady says, "welcome to Partner......"
Please fill in the blanks.
The green lights next to the line or pool buttons show the current Line Ringing settings for all
lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green
light next to that button is off.) The following ringing options can be shown by the green light
next to the line or pool button:
? Immediate Ring - on steady
? Delayed Ring - flashes slowly
? No Ring - flutters quickly
3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.
Line selection:
For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:
1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection depend upon the type of extension:
? Key Extension: Outside system lines, Left Intercom (the factory setting)
? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory
setting), Pools 881-883, individual lines
For each button pressed, a display similar to the following appears:
Automatic Line Selection
5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.
Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.
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