Hi, can you help? I have just replaced the ink cartridge in my HP deskjet printer and it wont print. Took it back and was told it was possibly air pockets - it was replaced but still won't work - cheers
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The 3550 won't print in any color if any of the colors are out. You'll have to replace the color ink that's empty to get it to print.
In the future, if you're just printing black and white, you can select "Print in Grayscale" from the print properties to just use the black ink cartridge, which will help the color cartridges to last longer.
make sure that u ink in the cartridges, u did not mention which operating system, if u r using xp then click on start go to controlpanel , and controlpanel click on printer and faxes and if u r using vista or windos 7 click on start go to controlpanel , and controlpanel click on printer, 1.under printer icon u can there would b a tab "add a printer" 2.u will get a new window select "add a local printer" click on next 3.select the port usb virtual 001 for usb connection and select lpt 1 for wireless, click on next 4.on the next page on the left hand side select HP and on the right hand side select deskjet 990c printer 5.and know that u r not using this printer 6.click next use this printer as a default one 7.it will give u an option to print a test page 8.click on "no" and hit next 9.now try to print and check
Perform print head cleaning and also try to take a test page and ensure that ink is properly injected out of nozzle. If this doesnot work take out the cartridge and clean the contact and reinsert the cartridge .