Question about Archos AV 500 400-Hours Video Recorder

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Av 400 - will not turn on

When i push the on button in the middle the sreen shows the archos logo for as long as i hold the (on) button down. the harddrive (HDD) does not turn on. the red light doesnt come on either. any help would be most appriciated regards

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Re: av 400 - will not turn on

I have the same problem as solution 4 on an AV 500. Owned it for a year and a half with only minor problems before this.

How much does a new battery cost?

Posted on Sep 19, 2008

Re: av 400 - will not turn on

I had this problem and it was all resolved by getting a new battery. I managed to find out a number for an english Archos manager and rang his number everyday for about 2 weeks solid. Eventually he sent me a new battery and at the same time I brought 1 from the net. Both batteries work fine and the old one tht came with the unit still messes up the unit. As far as i can tell there is a bad batch of batteries!

Posted on Sep 10, 2008

Re: av 400 - will not turn on

Had it happen to me and as it was plugged in at the time was worried sick...I unplugged it and plugged in again, left it to charge for an hour and was all ok..It was as if it couldnt realise that it was charged or the charger maybe wasnt plugged into the unit as 'snugly' as it needed to be and so was acting as if it had no charge.

Posted on May 05, 2007

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Re: av 400 - will not turn on

Mine did that too, and I was freaking out. I don't know if it will work for you, but I took the battery out for hours, maybe 4 or 5 hours. I went to show someone what it was doing, put the battery back in and it worked. It is still freezing when I play music more than it was, but I got my data off at least.

Posted on Feb 22, 2007

Re: av 400 - will not turn on

Hi, my archos does the exact same thing, however, when I press on, it turns on, then I hear a "click" and it turns itself off. Only when I have the charger plug in does the archos logo continue to remain on the screen. Did you find out what our problem is?

Posted on Jan 10, 2007

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No power whatsoever to my Archos 504

There is little documentation regarding the reset. However there is one in the Archos 504. If you take the battery off and look at the connecting Pins of the battery of the main unit. You will see a small Gold Button (looks like the circuit). This is the main reset button. If you Press it all will be good. You will not loose anything unless you have a Main File corrept but at least you will get function back so you can fix the firm ware.

I hope this helps you.


Feb 21, 2009 | Archos AV 500 400-Hours Video Recorder

4 Answers

Archos Av500 startup problems

its a HDD or OS failure
ull have to ask the company for a replacement if its under the warranty period
make sure to register ur device on the Archos website to get a 'Technical Support Passcode.'call Archos to tell them ur problem and if ur lucky they wud repair it free of charge
if u want to try it urself...i found this one of the forums on the net..
1.remove all the screws, and remove the battery.
2. Remove the hard disk from the player by disconnecting the ribbon connector carefully from the mainboard.
3. Try to startup the player after putting the battery back in place. This time, instead of turning off, the player showed a "cannot read hard disk" error with the option of formatting it. Made me realise that the hard disk was the culprit. However, I had heard the hard disk noises previously, and they sounded fine, so I realised it was a software issue (file system was corrupted)
4. Try to connect it back, same problem as before... Also it is very difficult to first start the player & then connect the hard disk, as the player is designed to shut off in that situation.
5. The best option after this would be to get a drive enclosure designed specifically for 1.8 hitachi hard disks to connect the disk directly to the computer using USB and format it.
6. However since I didn't have a specialised enclosure, I did a lot of trail and error with the player itself (running off mains while connecting the hard disk after starting the player without releasing the power button etc etc etc) which Im sure wasnt too kind on the hard disk, but voila, I managed to start it up fine WITH the hard disk in place without the player turning off using some weird combination of holding down the power button and connecting the ribbon on the bootup screen)
7. After this, he was able to select "format", and the player began working fine he lost all the data on the player itself, but luckily he had backups of everything!

Thanks for using Fixya

Jul 16, 2008 | Archos AV 500 400-Hours Video Recorder

1 Answer

Sync with Windows media player 11

Yes i know syncing is the easiest way to hook up archos to download files have you tried manually like drop & drag the files into the video folders? Some video formats work even in the new archos series some don't & you have to buy plugins. I personally didn't like using windows media player it reminds me too much of itunes

Nov 06, 2008 | Archos AV 500 400-Hours Video Recorder

2 Answers

Copy Movie to my Archos Fault

I am from Portugal and i have the same problem in my Archos Av500.
Please, what can i do to resolve this problem ?


Oct 24, 2007 | Archos AV 500 400-Hours Video Recorder

1 Answer

No input signal

ensure your tv is in av1 mode

May 26, 2007 | Archos AV 500 400-Hours Video Recorder

2 Answers

Archos gemini av 500

Is the drive recognised by your PC when you plug the Archos into the computer?

Mar 02, 2007 | Archos AV 500 400-Hours Video Recorder

1 Answer

Archos AV504 problem

you cannot change any thing on the AV,500GH the mechanism are built in to work on operating system 1.5.12.

Jan 12, 2007 | Archos AV 500 400-Hours Video Recorder

1 Answer

Helllloooo a little problem i have come across :(

Morning, I have just bought the same one, and i also had the same problem, you have to download wmp11, as i think its something to do with the archos looking for the most up-to-date wmp. once you have loaded it, you shouldnt have a problem. Hope this helps....

Oct 04, 2006 | Archos AV 500 400-Hours Video Recorder

1 Answer

Won't turn on

I had this problem. I was mad. What I do now is not a "fix", it is a workaround. I hold the machine facing me, like I am watching it. I then twist it torsionally, top left corner away, bottom right corner toward me. It's like there is a crack in the circuit board or something. That works.

Aug 30, 2006 | Archos AV 500 400-Hours Video Recorder

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