Question about Philips SA5125/37 MP3 Player

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Non-Supported format detected

Hi, I recently bought a Philips GoGear SA6185 portable media player, which came bundled with Media Converter for Philips v2.0.2.75. When I connect my media player it is recognized under select device tab, and when I convert video files to current device everything works fine, the problem is that when I try to play the converted file on the GoGear I get a message "Non-supported format detected. Use the Philips Media Converter converter to convert files to the device." Like I say, I used the converter to do this but the files won't play. I have also tried converting to folder and syncing the file to my player with media player 11, but still no joy. The pre loaded video that came on the player works fine

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Some videos, like music videos, have a copyright protection system on them that will not allow them to play even if you use the converter. You can also go to Philips' website and get the upgrade for your Media Converter - worth a whirl.

-Tha Mp3 Doctor

Posted on Dec 12, 2008

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How to download music and videos, because I lost my instructions?


Hi,

Welcome to Fixya. If you need to know how to download music and videos on your player you can refer to the manual below and you can also use the Philips GoGear SA6185/37 support website

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Thanks for using Fixya.

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