Question about Rio Carbon MP3 Player
I recently formatted my Carbon because the hard drive was clicking during startup, and startup took about two minutes. It also deleted all of my songs except the most recent two downloads. So as I said, I formatted it thinking it would get rid of the problem. But now, the startup still takes forever and it still makes clicking sounds. When i tried to upgrade it, it said it couldn't because the period had timed out, or something like that. But, when the carbon's screen read "upgrading", it would start making the clicking sound again, then it just shut off. This is when the computer gave me the message about not being able to upgrade. The only way to start it up again is to reset it, then let it take another two minutes to startup with the two songs that are left. Please, help. Thanks.
Download or install/reinstall if missing your RIO Carbon Software http://www.digitalnetworksna.com/support/rio/product.asp?prodID=215
Then in Windows Go to 'Control Panel', Then 'System', Click on the Hardware tab to get to 'Device Manager'.
Then from the 'Device Manager' go to 'Universal Serial Bus Controllers' at the bottom. Open it and find the device that says "Unreadable Device'. Right click and select uninstall. You may want to disconnect your RIO Carbon. If this does not work then wait until your RIO's "upgrader' message is no longer displayed in its viewer. Then plug in back into the USB Port.. The problem is that Windows gets Corrupted this could happen if you don't properly use the "Safely Remove Hardware" functions prior to disconnecting your RIO.
I hope this Helps...
Posted on May 17, 2010
Sorry dude, with the hard drive clicking you are probably looking at a toasted drive or controller chip. When you get the 'upgrader' screen the device cannot get information from the drive. Your best bet is to remove the drive and try it in another device such as a digital camera or a PDA with a slot. The average life of these devices seems to be about 2 months, with a (very) few people eeking out a year or so. Most of the time the volume control breaks, or cycles, or the drive interface craps out ('upgrader' screen)
Posted on Jan 21, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: rio carbon
Just to say to ThaMp3Doctor：
The Rio Carbon supports direct file drag and drop to the player. Please get your facts right before posting comments that are not correct. There are also many programs that will work for file transfer with the Rio Carbon.
The 3.04 developers cut firmware is available here:
Posted on Jun 18, 2008
SOURCE: my rio carbon says "upgrader"
At best, the hard drive will have come slightly disconnected or seek arm may have become stuck. Try giving it a sharp tap and re-try.
The hard drive may be permanently damaged however.
Posted on Feb 02, 2011
Tips for a great answer:
Sep 03, 2012 | Rio Carbon MP3 Player
on May 16, 2008 | Rio Carbon MP3 Player
Jul 11, 2008 | Rio Carbon MP3 Player
May 17, 2008 | Rio Carbon MP3 Player
Mar 13, 2008 | Rio Carbon MP3 Player
Feb 17, 2008 | Rio Carbon MP3 Player
Dec 28, 2007 | Rio CE2100 MP3 Player
Feb 14, 2007 | Rio Forge Sport Digital Media Player
Jan 17, 2007 | Rio Carbon MP3 Player
462 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: