Question about Whirlpool AWM5125/1 Front Load Washer

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Won't start filling up water.only drain program works.

My washing machine wont start washing. I opened the back pannel and found a shock and broken credit card inside the expelling compartment. I have removed the obstructions but the program wont start. it only performs the drain. what should i do?. Dave

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Hi friend,
If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many
washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub
that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's
attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the
hoses
from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the
large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using
needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator,
top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might
be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be
turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably
has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the
pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen
or stiff--replace it.

It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your
washer may be siphoning the water from a laundry tub that has a slow drain, back into the
washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck
in the drain?) Also, check for these problems:

* If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


* If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Posted on Dec 12, 2008

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  • 2 Answers

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Posted on Jan 02, 2017

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3. Faulty timer: Does your machine fill with water and begin agitating, but the cycle never advances far enough to allow the water to drain? The timer that controls the cycles may be broken. Arrange for washing machine repair service.

4. Worn or loose belts: Are clothes still soaked at the end of a wash, even though the washing machine appears to go through the spin and drain cycles? The timer that controls the cycles may be broken. This is a job for the pros.

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