Question about Apple Power Mac G5 Desktop

2 Answers

I Cannot Reset a New Password


Someone has broken into my G5 and now my system has stopped responding to my original password.

I have tried the gray disk 1 and the reset feature, but that did not work. I got a message that stated that the, SYSTEM ADMINISTRATOR (ROOT) did not save the new password.

Please let me know how I can correct this.

Thank you.

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  • 2 more comments 
  • EVERETTE NICOLLS Nov 19, 2008

    Clearercape:

    I followed your instructions and here is what happened.

    I am using the G5 with Leopard.

    After booting from the disk, I went to Utilities and Reset password.
    The Reset Password box came up with the image of a dvd disk: Mac OSX. . . 1 Disc 1.
    Everything else in the box was in light gray. I clicked on the disk and up popped:
    System Administrator (root). I clicked on the up and the down arrow but I did not
    get another feature. Thus, I could not reset my password as instructed by you.

    This Mac is OSX 10.5.5 and the start up disk is 10.4.

    After using the Reset password feature, I also looked at the Start up Disk feature.
    There I was given the choice of using my install disc, the Mac HD 10.5.5 or the
    network startup. Neither of those worked.

    Only System Administrator (root) pops up when I used the reset password feature.

    Are there any other solutions, please?

    I appreciate you assistance.

    Regards,

    Everette



  • EVERETTE NICOLLS Nov 19, 2008


    Sorry, I forgot to add that I do not know how to get to FIRMWARE. My Desk Top is not coming up when I turn on my computer. The only window that opens is the password window. I suspect that I might be having problems with the FIRMWARE.

    How do I get to that and disable it?

    Thank you for your help.

    Regards,

    Everette

  • EVERETTE NICOLLS Nov 19, 2008



    Paul:

    Thank you for your patients with me. It is just that nothing is working here. I follow the procedures and I
    continue to receive the same results. I think that I must have a way to enter FIRMWARE.

    The only feature on my Desk top that is coming up besides the password log in box is the purple Leopard screen. So, I cannot enter my system preferences. How do I get to FIRMWARE?

    Do you think some kind of Spyware was placed on my computer? My girl friend broke into it
    to read my e-mails and it has not worked since.

    I have been to the Apple site to read up on FIRMWARE but it does not give instructions on how to enter that feature if the problem is as mine happens to be.

    Please get back to me.

    Thank you.

    Regards,

    Everette

  • EVERETTE NICOLLS Nov 19, 2008



    Paul:

    Something is wrong here. The image you sent of the Reset Password box with the two hard drives inset
    that does not occur on mine. When that box comes up, only the install disk is shown. When I click on that as I said, I get the SYSTEM ADMINISTRATION (root).

    The only time that I see both drives is if I go to the first feature under Utlilities: STARTUP DISK.

    I guess that I have come to the end of the road.

    Well, thank you for your time and assistance.

    Warm regards,

    Everette

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No one seems to understand the problem. How do you disable or reset the firmware password? All the basic keystrokes are disabled with firmware password protection enabled. They say the only workaround is something physical, but what is it? Removing the battery and ram does not help.

Any real ideas?

Posted on Oct 24, 2009

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Hi there
You'll need your install disk.

  1. Start up from a Mac OS X Install CD (one whose version is closest the the version of Mac OS X installed). You should first disable Open Firmware password protection, if it is enabled. Hold the C key as the computer starts.
  2. Choose Reset Password from the Installer menu (or Utilities menu in Mac OS X 10.4 Tiger). Tip: If you don't see this menu or menu choice, you're probably not started from the CD yet.
  3. Select your Mac OS X hard disk volume.
  4. Set the user name of your original administrator account.

    Important:Do not select "System Administrator (root)". This is actually areference to the root user. Do not confuse it with a normaladministrator account.
  5. Enter a new password.
  6. Click Save.

Posted on Nov 19, 2008

  • 1 more comment 
  • Paul Burrows
    Paul Burrows Nov 19, 2008

    Hi Everette
    Yep it is a bit of a pain to do but does work. I've done it on a few machines. You cannot go in as "system admin'

    Rather than me trying to explain it all to you apple have a really good support section. Just click on the link below. If you still have a problem come back to me.

    Good luck

    Paul

    http://support.apple.com/kb/HT1274


  • Paul Burrows
    Paul Burrows Nov 19, 2008

    Hi Everette
    You should not have a problem with the 10.4 disk.
    You just need to go through the firmware bit of the site.

    Looks a bit complicated hopefully you'll get through it OK.

    Paul

    Firmware bit.
    http://support.apple.com/kb/HT1352


  • Paul Burrows
    Paul Burrows Nov 19, 2008

    OK Everette
    The machine must be switched off when you put the install disk in. start the mac up holding down the 'c' key. The window you should then get is the language selection to install. Click next.

    Now stop there. From the top of the screen you should see the menu for the install DVD. Click on utitlities. It will drop down to give you a selection.

    Your first try should be reset password (second down) this will open up another window that shows you the drives. One will be the DVD the other your hard drive. click on your hard drive icon.



    Click on the 'select user to change system admin (root) the password boxes should be available to you. Put the new password you set in the hint box (for now). And you should be away.

    Unless you original set a firmware password. It is blank by default. Your problem is not a firmware issue.

    I'm afraid the last resort is to re-install your system. Archive the old one and then you can get all your private stuff off out of the archived users.

    I dout very much that spyware or such is causing any problems.

    regards

    Paul





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I forgot the administrator password, there is a malware protection software I believe. Is there any way to recover password?


You need to restart with original media disk and then you can choose reset password from the apple menu bar.

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Resetting a password without an additional account Use these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account needs a password reset.
"Original" administrator account refers to the one that was created immediately after installing Mac OS X. If the original administrator password is known, that administrator account may be used to reset the passwords of other administrator accounts using the steps described above. These steps require an optical drive; if your Mac does not have an optical drive and you have a Mac OS X v10.6 Install disc, see below.
  1. Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
  2. Choose a language, click the arrow button to continue,
  3. Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
    Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
    Mac OS X v10.3: Choose Reset Password from the Installer menu.

    Tip: If you don't see this menu or menu choice, you're probably not started from the disc yet.

    Note: The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password.
  4. Select your Mac OS X hard disk volume.
  5. Select the user name of your original administrator account.

    Important: Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account.

    >
  6. Enter a new password.
  7. Click Save.
  8. Click the red button in the upper left corner to quit the application.
  9. Choose Quit Mac OS X Installer... from the Mac OS X Installer menu.
  10. Click Restart.
After following these steps, you need to update your keychain so that it recognizes the new password.
If your computer doesn't have an optical drive, connect it to a computer that does using Target Disk Mode, or use the Remote Install Mac OS X utility to start up the computer remotely. Resetting a user's password in Mac OS X v10.5 or earlier If you are using an earlier version of OS X, select your version number below for password reset instructions. Avoid setting a blank password for a user account when using these steps. Mac OS X v10.3 through 10.5.8
  1. Log in with an administrator account. Tip: If you don't know the password of any administrator accounts, see "Resetting the original administrator account password" above.
  2. From the Apple menu choose System Preferences.
  3. From the View menu choose Accounts.
  4. Click the lock button if it appears locked; enter the administrator password.
  5. Select the name of the user whose password you want to change.
  6. Click the Reset Password button or the Change Password button.
  7. Enter a new password in both the New Password and Verify fields, and add a Password Hint if desired.
  8. Click the Reset Password button or the Change Password button.
  9. If a dialog box appears with the message "Your Keychain password will be changed to your new account password," click OK.
Mac OS X v10.2 through v10.2.8 Use Accounts preferences to reset an account password.
  1. Log in with an administrator account. Tip: If you don't know the password of any administrator accounts, see "Resetting the original administrator account password" above.
  2. From the Apple menu choose System Preferences.
  3. From the View menu choose Accounts.
  4. Click the lock button if it appears locked.
  5. Select the username whose password you want to change.
  6. Click Edit User.
  7. Navigate to the New Password field.
  8. Enter a new password in both the Password and Verify fields.
  9. Click OK.
  10. If a dialog box appears with the message "Your Keychain password will be changed to your new account password," click OK.
Regardless of how many characters are actually in a Mac OS X v10.2 password, seven bullet characters (•••••••) will appear in the New Password and Verify fields the next time the password is edited. Mac OS X v10.1.5 or earlier Use the Users preference pane to reset a the password.
  1. Log in with an administrator account. Tip: If you don't know the password of any administrator accounts, see "Resetting the original administrator account password" above.
  2. From the Apple menu choose System Preferences.
  3. From the View menu choose Users.
  4. Click the lock button if it appears locked.
  5. Select the username whose password you wish to change.
  6. Click Edit User.
  7. Enter a new password in both the Password and Verify fields.
  8. Click Save.
Important: Passwords for administrator accounts should not be blank.

Regardless of how many characters are actually in the password, thirteen bullet characters (•••••••••••••) will appear in the Password and Verify fields the next time the password is edited.

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1 Answer

I have installed a brand new 10.5.6 on my G5 2x2 dual. After i had installed the system i configured the safety so that it would not even be possible to reboot without password from another disk or drive....


Trying booting from the Mac OS X install disc. insert the disc while holding the "option" key on the keybaord select the Mac OS X disc. once it has started select the Utilites from the menu bar from there you will see a "Reset Password.." select the hard drive select the user account enter password reenter the same password give yourself a hint to the password
at the bottom reset the "Home Folder Permissions and ACLs"
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reboot the same way, holding the "Option" key select the hard drive enter the password for the account you just made
once you have booted into the system go to: Apple menu (top left) > System Preferences > Startup Disk
make sure that you have your hard drive selected this makes it so after a reboot it will boot from the hard drive and not a disc.

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You will need to change your administrator's password you can do this by putting in the system disk in the disk drive. Boot up using the c key. Once booted go up to the file menu and go to the reset password menu and reset your password. Hope this helps

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Do you know someone with a USB or Firewire external drive box. If you do, take you drive out of your computer, install it into the box. Your friend may be able to copy/move you data/information to CD/DVDs and then format your disk. There is nothing that can survive a format. After your drive is formatted, create a partition on it and copy your data/info to the partition. Your friend should make sure his antivirus/malware is up to date. He wouldn't want to catch what caught you.

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If you've forgotten your password, you can reset it with the discs that came with your computer:

  1. Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed). Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
  2. Choose a language, click the arrow button to continue,
  3. Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
    Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
    Mac OS X v10.3: Choose Reset Password from the Installer menu.

    Tip: If you don't see this menu or menu choice, you're probably not started from the disc yet.

    Note
    : The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password.
  4. Select your Mac OS X hard disk volume.
  5. Select the user name of your original administrator account.

    Important: Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account.

    ht1274_leopard.png
  6. Enter a new password.
  7. Click Save.
  8. Click the red button in the upper left corner to quit the application.
  9. Choose Quit Mac OS X Installer... from the Mac OS X Installer menu.
  10. Click Restart.

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You cannot reset the password for the machine from OpenFirmware. Once set, it is permanent.

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If you have the install disk, restart the Mac and hold down the C key after you hear the startup chime. This will start from the CD. Under the Installer menu, you will then have the option to reset the password for the admin account, which will enable you to reset any user password.
Instructions from Apple are here: http://kb.wisc.edu/helpdesk/page.php?id=3853

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Enabling / disabling the password prompt for Windows 95, 98, and ME. Please Note: When following the below steps, upon rebooting the computer, you may get a Network login; if you wish to remove the password never enter a
Computer passwords In the CMOS setup locate the password section and enter, change or remove the password. If you do not want the computer to have a password prompt, in CMOS

How to clear an unknown BIOS password. Information and help with clearing an unknown BIOS password. ... On the computer motherboard locate and remove the CMOS battery for at least 10 minutes.

These's links should get your pass word re-moved, Follow instructions the 3rd one should do it for ya.

Good Luck .......Please dont for get to Vote.Thank You.

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