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Cannot install Canon Pixma MP620 drivers

On Connect Printer dialog:1. I connect printer to laptop with USB cable2. Dialog: "Printer recognized, wait for installation to complete ..."3. After 10 minutes, "Can't connect to printer..."
I reinstalled (for xp on Dell laptop) several times (as per pretty useless instructions) with latest drivers from the Canon website and get the same behaviour every time.
Has anyone experienced the same problem?

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  • Anonymous Nov 25, 2008

    i have the same problem

    i am so disapointed with canon ,,,,,

    regards

    jo

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Printer propperties/connections/add...

add a new Canon BJNP port

this solver the problem for me

Posted on Dec 13, 2008

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Make sure you have the drivers installed - while there are possibly compatible drivers that came with your MacBook, it may not work properly out of the box.

Download them from http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp620#DriversAndSoftware. Make sure you choose "MP Drivers for Network". Do not install yet, but open the package file.

The next step requires a USB cable. You need to connect the MacBook to the printer and only then start to install the drivers by clicking the Setup icon.

You should do the 'Easy Install', if you get asked for it. When the installer asks to restart the machine, do so.

Once the machine restarts, you'll get a window for the 'Canon IJ Network Tool'. Click for 'Lan Connection', and then OK.

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WindowsThe printer driver you no longer use can be deleted.When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows:
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1. Start the uninstaller - If you are using Windows 7, Windows Vista, select the Start menu -> All Programs -> "Your model name" -> Printer Driver Uninstaller.- If you are using Windows XP, select the start menu -> All Programs -> "Your model name" -> Printer Driver Uninstaller. - If you are using Windows 2000, select the Start menu -> Programs -> "Your model name" -> Printer Driver Uninstaller.

Restart the Computer and perform the following:Windows
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For Windows 7:(1) Remove the USB cable connected to your computer.(2) Proceed to 1.
For Windows Vista/Windows XP/Windows 2000:The above dialog box may appear.(1) Remove the USB cable connected to your computer.If the dialog box closes, proceed to 1.(2) Click Cancel.(3) Proceed to 1.
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If you are using Internet Explorer 7 or later, you can use the Web print software Easy-WebPrint EX. An internet connection is required for installation.
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Hello,
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