Question about Durabrand PDV-709

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Durabrand DVD PDV 709

Can you help, I am getting the complete runaround from Walmart, this no longer works, I'm within the 1 year warranty but over Walmart's return policy. Found out manufacturer no longer in business and just read your post on how it went out of business in Nov 07 and that Walmart will exchange. All I keep getting told is that it is not there problem, rang Walmart Corp, to just be passed to store manager and then when I wasn't happy with that was given district manager's office but they will not take responsibilty. Thank you

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You might want to try the 1-800 customer service line at 1-800walmart. They should be able to resolve the issue for you.

Posted on Nov 18, 2008

  • Tim Babcock
    Tim Babcock Nov 24, 2008

    This is isolated to this particular store. According to other threads on here there has been a replacement. Another idea is to file a complaint on ripoffreport.com. I've heard Wal Mart has been responding to those complaints.



    Do you have another store you can try?



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