Question about Durabrand PDV-709

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Durabrand DVD PDV 709

Can you help, I am getting the complete runaround from Walmart, this no longer works, I'm within the 1 year warranty but over Walmart's return policy. Found out manufacturer no longer in business and just read your post on how it went out of business in Nov 07 and that Walmart will exchange. All I keep getting told is that it is not there problem, rang Walmart Corp, to just be passed to store manager and then when I wasn't happy with that was given district manager's office but they will not take responsibilty. Thank you

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You might want to try the 1-800 customer service line at 1-800walmart. They should be able to resolve the issue for you.

Posted on Nov 18, 2008

  • Tim Babcock
    Tim Babcock Nov 24, 2008

    This is isolated to this particular store. According to other threads on here there has been a replacement. Another idea is to file a complaint on ripoffreport.com. I've heard Wal Mart has been responding to those complaints.



    Do you have another store you can try?



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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Posted on Jan 02, 2017

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Durabrand Prtable DVD problems?Give your local Walmart manager a try.


Firstly, thanks to Bubbabear64 for clarifying the Durabrand production fiasco and for his suggestions. After trying the 1 -800 number on the back of the DVD player (which is out of order as the company is defunct), I called 1-800-925-6278, a Walmart Corporate number. My concern was recorded and that same evening, I received a phone call from the GM of the Walmart where I had purchased the DVD player. He was more than willing to rectify this problem and without hesitation offered me a full refund of the purchase price. He was pleasant and made sure I was satisfied. In retrospect, I don't think it is necessary to phone the Walmart headquarters as I did. I'm sure every Walmart manager is aware of this problem with Durabrand and will offer a refund in lieu of the non-existent manufacturer's one year warranty. Certainly, Walmart should have been more forthcoming in dealing with a problem they knew existed long before the consumer did. However, my advice is to call the GM of your Walmart first and give him or her a chance to help you. They do want to keep your business!

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For all IRULU products, we offer one year limited warranty. Please see our return policy for details. And what's more, you can get your special 1 year prime warranty now!

What is prime warranty?
Based on our normal return policy, you will get an extended prime warranty by reviewing our products on Amazon.com or our irulu.com. From the date you purchased our item, you have the privilege to get free hassle return for full refund within 3 months! Or one time free exchange for a new item within 1 year quality warranty with limited condition. We exclude the condition that the machine is damaged by purpose or water.
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Durabrand products are exclusive to walmart and made for their stores. Unfortunately parts replacement isn't what it should be. The only way to get an exact replacement battery is to go through the information provided in your manual or on your warranty card.

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Walmart return policy


I would just take it back to Walmart and exchange it.

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Fixya does not sell or warrant timers
Copy following link to identify Timex timer.
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Timex does not show timers on their website, and unknown who carries warranty for this line of timers.
If you want clear warranty coverage, I suggest Intermatic timers, and Woods timers, or Sylvania, Leviton.
Each of these brands has clear warranty procedure shown on website for each.
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You should only attempt to repair yourself if your warranty sticker is broken on your xbox.

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There are solutions on youtube, if you want to do it yourself.

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