Question about Brother IntelliFax-2820 Laser Fax

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Able to receive fax but cant send

Hi, I have a Brother intelliFax 2820. I am able to receive fax but when ever i try to send the machine goes into sleep mode. Can you tell me what the problem is, Thanks in advance.

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  • givanni Nov 28, 2008

    Thanks! but i got it to work.It was the line.

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Sleep mode is just a status of the machine when it is in idle mode.you cannot turn this off however you can delay the time before the unit goes into a sleep mode.it has nothing to do when you are sending out faxes.so here are a few things you need to check when sending a fax (1)dial tone by pressing hook/hold button (2) insert the doc into the adf, make sure it will change to "enter fax # and start,or copy press copy (3) dial the number (4) wait for fax tones of the receiving unit before you press start. now if you can hear an operator on the line,that has to be verified with your phone company since brother machine does not restrict incoming and outgoing faxes UNLESS that is restricted from your phone line.

Posted on Nov 19, 2008

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