Question about Symphonic WF803 DVD Player/VCR

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Problem playing DVD's

Unit worked for many years but now won't play DVD's. When DVD is loaded a "clicking" sound is heard but unit doesn't seem to want read the DVD. Dirty disk lens? And if so how fix. Thanks Kevy

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  • mygosh Jan 05, 2008

    my DVD just says load and it never does, I also her the clicking sound as if it was trying t load but does not.

  • clkx9c Jul 24, 2008

    There is a clicking sound when I load the DVD into the player. It just started making this noise a week ago, now it won't play anything and the play button doesn't light up or turn the dvd anymore. I tried cleaning the lens and took it apart and could see that the clicking sound was definitely coming from the lens but it's almost as if it is caught up on something and can't keep the dvd spinning.

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12 Answers

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Has anyone found a solution? I was recording movies everyday and then it stopped and says U11. I am using the same discs as before.

Posted on Aug 02, 2010

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My LG DVD player is playing CD's and Mp3's ok But DVD discs are running but they are getting still images, i changed my lenser but problem not solved. Please give me a solution.

Posted on Mar 09, 2008

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Thanks for the advice. I cleaned the lens to my DVD with the same fabric i clean my glasses and it seemed to have done the trick.

Posted on Mar 11, 2007

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New laser ass required

Posted on Mar 06, 2007

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My DVD player once fell off a shelf and then stopped working. It would show the CyberHome background on the TV but did not play anything. I took all the screws off the outside, removed the metal shell, then there was the DVD tray with a metal covering (4 small screws). I could see below the tray was a connection that came undone rather easily. It controlled the spin motor I believe. I just reconnected it and it worked. I heard clicking noises because the lens/mirror apparatus was moving back and forth but the disk wasn't spinning. Hope this helps. Alex

Posted on Feb 27, 2007

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I have the same problem. Did cleaning the device work?

Posted on Feb 27, 2007

Had the exact same problem.Wouldn't play or record any dvd's.Unplugged it and plugged it back in and it works fine.

Posted on Feb 25, 2007

I've got the same problem with mine. I loaded a cleaning disc and it started playing but then locked up. What else could be going on? Is the laser piece (provided it's broken) worth replacing or should I just go buy a new unit?

Posted on Feb 23, 2007

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Put new disc in still saying u11 read and will not go

Posted on Feb 19, 2007

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Posted on Feb 18, 2007

We bought the Mintek 1720 portable DVD player for my son for Christmas in 2004. It developed the forever "loading" problem with DVDs in the summer of 2005. They would never load, the display just kept saying "loading" forever. Therefore, they never played. However, it would play music CDs just fine. I went to the Mintekdigital.com website and saw that it posted this problem with the explanation that it was "defective." I called the tech support toll free number at Mintek (866-709-9500) and they told me exactly how to fix it! Thank you tech support person, Sarah! I'm posting this here to try to help all of you out there that have already purchased this. Okay, here is what you do. With the power turned off, open the lid and then open the hatch where you put the DVD into. Locate the laser lens and notice that the laser lens is attached to an assembly that moves diagonally outward in a slot. First, slide this assembly outward. Second, slide it back inward. Now repeat, slide out then back in. Next, put in a music CD and let it play all the way through. (This re-calibrates the laser head assembly movement.) When the music CD is done playing, put in a DVD, and amazingly, you'll have a working unit again. I just did this to my son's yesterday and I'm so happy! (One less thing I have to re-buy at Christmas this year!)

Posted on Feb 16, 2007

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Dear Kevy, Assuming that the problem was dirty lens, I think that you should try a cleaning disk (preferably the the brand recommended by your player's manufacture, if appropriate.) Was the "clicking" sound a normal one, basing on your previous experience? Make sure that all connections are properly done.

Posted on Dec 08, 2006

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Posted on Jan 02, 2017

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SOURCE: DVD Recorder Does Not Record

Yes, I agree. Dust on the lense will create this error as it did on mine. However, to save you a lot of tech fees or difficulty in dismantling the machine, just buy a can of AIR or Duster, etc. Open the DVD slide and "unplug" the unit from the wall. This will leave the door open. Lightly push the carrier back about halfway. Use a flashlight to look into the DVD and find the center area. Place the plastic tube on the air can in this area and blow it clean. Don't scrape or touch any of the mechanisms inside for safety. Plug it in and it should work if it is dust. This of course does mean that it will likely do it again and could use a 'good' cleaning as suggested above. But it is an easy quick fix. And if you are like me, I won't use it again for another six months.

Posted on Oct 01, 2008

markevans
  • 148 Answers

SOURCE: dvd won't load

open it and check for a broken part in one of the gears that operate the drive. if the unit is under warranty, take it back rather than try to fix it.
either something is in the mechanical portion of the unit, or it is badly worn.
i would suspect a broken part from the noise issue/ clicking sounds.
the read head runs on a track and could be jammed up, unable to run to access the directory of the disc. inspect what you can get to, and hopefully that will be a simple fix.
good luck
mark

Posted on Jan 06, 2008

  • 55 Answers

SOURCE: My Symphonic DVD/VCR combo unit

i agree you should get a cleening disk if. that dosent work your gona haft to return the unit and get a better one

Posted on Jan 18, 2009

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