My e drive wont start up any product

This isn't a suggestion, I too have the same problem. We thought there was something wrong with the cd drive so we purchased a new one and swapped out, but still have the same problem. Can't get support unless you pay for it. Now we are having intermittent problems with the USB drives, they sometimes work and sometimes they don't. They say they aren't working when they are. The only thing we can come up with to do it to back up all our data and do a restore. All the cds work on everything else in the house.

Dear Hutchy, You may want to try other disks (preferably data disks, not music or pc game disks); if those disks worked fine, then your music disks and your kids' pc game disks are not proper for being played (make sure you don't see cracks or scratches on the disks reading surface); and if those still don't work, you may try a lens cleaning disk. You may also want to try your disks on another computer whose cd drive is fine; thus, if they worked alright, then your cd drive lens should be cleaned (or you should get a new cd drive to replace yours.)

When you are refering to the E drive, do you mean your dvd/cd drive?. If so 2 things to try, first a lens cleaning cd rom, secondly if still no nada, go to my computer, right click, down to properties>Hardware>Device manager. Click the '+' sign on DVD/CDROM Drives and highlight your drive and right click then Delete. Re-boot you PC and let windows find your drive again automatically, then try playing something again. If still nothing it's time to replace the drive, they are very cheap nowadays.