Question about Symantec WinFax Pro for PC

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Incoming fax freezes system

My status box shows 'automatic recieve disabled' even though that's not the case in my program setup search. Status shows an incoming fax that hasn't yet been received, and now my system is completely frozen so I cannot send or receive faxes.

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  • rebecca_bowe Nov 19, 2008

    Awesome - simple and effective. Thanks so much!

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  • 5 Answers

Try installing the fax controller again, make sure to turn off fax machine, reboot computer and then after trying turning on your fax and send another document.

Posted on Nov 19, 2008

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What is the barring code for Nokia n70?


The @ represents pressing the "Send" key on your mobile

##002#@ all call diverts off
*#06# IMEI Number showing
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##004#@ all conditioned call diverts (busy, not reachable, no answer) off
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*21#@ Automatic divert all call DestNo activate
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#21#@ Automatic divert all calls to DestNo deactivate
*#21#@ Automatic divert all calls to DestNo status
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*61#@ Call divert activate
##61#@ Call divert when not answered off and inactive
#61#@ Call divert deactivate
*#61#@ Call divert when not answered status
**62*DestNo#@ Call divert if not reachable on and active
*62#@ Call divert activate
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#62#@ Call divert deactivate
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**03*330*oldPW*newPW*newPW#@ Changing the password for call barring
**33*PW#@ Barring all outgoing calls on (PW one row before)
#33*PW#@ Barring all outgoing calls off
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**330*PW#@ Barring all calls on
#330*PW#@ Barring all calls off
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*#331#@ Barring all outgoing international calls status
**332*PW#@ Barring all outgoing international calls except homecountry on
#332*PW#@ Barring all outgoing international calls except homecountry off
*#332#@ Barring all outgoing international calls except homecountry status
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*#333#@ Barring all outgoing calls status
**35*PW#@ Barring all incoming calls on
#35*PW#@ Barring all incoming calls off
*#35#@ Barring all incoming calls status
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#351*PW#@ Barring all incoming calls if abroad off
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**61*DestNo**Seconds before divert#@ Divert call if not answered for 'seconds' (Note: Seconds must be 5, 10, 15, 20, 25, 30)
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1 Answer

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Only faxes sent and received by Fax Console can be seen by Fax Console. View the Status of a Fax Using Fax Console or Fax Service Management
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  2. Click Fax Console or Fax Management Services.

  3. The following folders appear:

    • Incoming - faxes currently being received

    • Inbox - faxes that have been received

    • Outbox - faxes scheduled to be sent

    • Sent Items - faxes successfully sent

  4. Click the folder of your choice.

  5. Click the fax in the right pane for which you want to view the status, and then click Preferences or Properties.

  6. Click the General tab and view the Status line.

  7. Click Close when you are finished

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1 Answer

How can i generate incoming call report ?


To print a report:
  1. Press the [Menu] button on the Control Panel, until Reports is displayed on the top line of the Display Screen. The Phone Book menu item will be displayed on the bottom line.

    wcpe16-menu-but.jpg

  2. Press the right or left arrow button to scroll until the report or list you want to print is displayed on the bottom line.
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    • RCV Report: Received fax report
    • System Data: System data list
    • Scheduled Jobs: Scheduled job information
    • MSG Confirm: Message confirmation
    • Junk Fax List: Junk fax number list
  3. Press [Enter] to print the selected information.
Your machine can print reports containing useful information. The following reports are available:
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  • Received Fax Report: This report shows information of the faxes you recently received.
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  • Junk Fax Number List: This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID.
  • Multi-Communication Report: This report is printed automatically after sending documents from more than one location.
  • Power Failure Report: This report is printed out automatically when power is restored after a power failure, if any data loss occurs due to the power failure.

NOTE: The lists you have set to automatically print out will not print out when there is no paper loaded or a paper jam has occurred.

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WORKCENTRE PE220 - How do I print reports from the fax? and I want to set it up to do automatically, but I also need to look at a certain day, to see if a fax went through. Thanks


Hope this helps.

  1. Press the [Menu] button on the Control Panel until 'Reports' is displayed on the top line of the Display Screen.
  2. Press the [Left] or [Right] arrow button until one of the following reports is displayed, and then press the [Enter] button to print the report.
Report / List Description Phonebook List This list shows all of the numbers currently stored in the machine's memory as Speed Dial and Group Dial numbers.
NOTE: This list can also be printed by pressing the Phonebook button on the Control Panel.
Sent Fax Report This report shows information on recently sent faxes. System Data List This list shows the status of the user-selectable options. This list can be printed to confirm any modifications to settings that have been modified. Scheduled Job Information This list shows the documents currently stored for Delayed faxes. The list shows the starting time of the Delayed fax. Message Confirmation This report shows the fax number, the number of pages, the elapsed time of the job, the communication mode, and the communication results. You can set up your machine to automatically print the message confirmation report after each fax job. Junk Fax Number List This list shows up to 10 fax numbers specified as the junk fax numbers by using the Junk Fax Setup menu. When the Junk Fax Barrier feature is turned on, incoming faxes from those numbers will be blocked. This feature recognizes the last 6 digits of the fax number set as a remote fax machine’s ID. Multi-communication Report This report is automatically printed after sending documents from more than one location. Power Failure Report This report is automatically printed when power is restored after a power failure, if any data loss occurs due to the power failure. elem_1_spacer.gif

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I believe this has to do with your automatic router/setup for wireless networks....but this is what I did to clear the same problem:

1) Right click on the tray icon that is searching for validation and select status.

2) A "Wireless Network Connection Status" box will open, click "Properties".

3) Your "Wireless Connection Properties" box will open showing the Wireless Networks available. Find the wireless network you are connected to and highlight it by clicking once, then click "Properties" just below.

4) Another box will then open with the properties for your network. Click on the "Authentication" tab.

5) Un-check the "Enable IEEE 802.1x Authentication...." checkbox.

You're good to go.... :)

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1 Answer

Not recieving only in memory


My good friend:

The only reason why your unit stops printin faxes is because the toner cartridge is nearly empty. Th e unit will then try to conserve the remaining toner for printing and copying. Follow this steps to program the unit to print all faxes, even with toner low:

When the toner cartridge is nearly empty, the machine shows
the “[Toner Empty]” message and continues printing except
incoming faxes. In this case, incoming faxes are saved in
memory.
However, you can set the machine to print incoming faxes, even
though print quality is not optimal.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

Be blessed

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1 Answer

It frazes


Have you tried to change to a new theme? If the system memory is full or near full this can freeze the phone, sometimes even not allowing it to start.
Some Java program if allowed to autostart can Freeze the phone. To see which programs are running go to All menu> small touch button on the left lower side with three line (menu) > Task Manager. This will show how many program are running, and also system memory status. If it is near 85 or so, you may need to close some program
In the same menu there is Memory status. This will show you what is taking up how much amount of memory. If the memory is more then 85 to 90 % full, you will need to delete some files. This can be done in file manager.
You can even try a master reset. (REMEMBER TO BACK UP YOU DATA FIRST)

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