Try going into the Touchpad settings to make sure you have the
Defaults set. Click Start/Control Panel and look for Mouse or Touchpad.
Reinstall the touchpad drivers.
Get online
and got to www.google.com In the google search box type: "Samsung
Support" (without the quotes and put your manufacturer name before Support).
Look for downloads and drivers. Enter your model number and operating
system when requested. Download and install the drivers.
Maybe your touchpad mouse has been hijacked by a virus or infection.
Get into safe mode and see how it functions.
Turn off the computer, then hit the power button to turn it
back on and immediately start hitting the F8 key repeatedly until you see SAFE
MODE. Take the Safe Mode option and let it boot up. Safe Mode will look
different to you, the screen will be darker and the icons bigger, this is
normal.
If the cursor behaves in Safe Mode repeat the process to boot into safe
mode, but this time select Safe Mode With Networking (this will give you
internet connectivity). When it boots up, open your internet browser
and download and install MalwareBytes.
Go to www.google.com and in the search box type:
"Download cnet Malwarebytes" (without the quotes). Download and
install malwarebytes from the sites download.cnet/malwarebytes. When the
site opens up click on the Green Download button on the left. Do not
click the Red Download button, that's junk. When it finishes installing the Gui
Interface will open up with an offer to Accept a Trial Version or
Decline. CLICK DECLINE you want the totally free version. Run a
QUICK SCAN. As it scans, if it finds infections the number will be in
red. When it finishes scanning, click SHOW RESULTS. A notepad text
document will open up showing you the results. You can close the text
document and go back to the Gui Interface where you will click REMOVE SELECTED
RESULTS. The objects will already be selected for you. When it
finishes removing the objects click ok and it will sometimes reboot your
machine.
210 views
Usually answered in minutes!
×