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Cannot connect mouse to the usb port

I have an acer extensa 4630z notebook but the problem happens with other notebooks(sony) and desktops(ibm) as well. The OS is windows vista home premium but the same problem happens with windows xp as well. I checked out on that.

I want to connect a mouse in addition to the touchpad i have in my notebook. The touchpad works fine. I purchased an mouse which turned out to be PS2 but my notebook has only two usb port so i later purshased an usb adapter and have plugged the mouse in it.

when i plug in the mouse only the light glows absolutely nothing else happens. moving my usb mouse does not mouse the cursor on the screen. The same thing happens on my friends sony notebook and my desktop computer

the google search is hardly bringing out anything so is the case with microsoft website or the acer support website and most surprising was the answer from acer support phone line that telling customer how to connect a mouse is not supported.

as an added information the flash drives work with the usb ports.

I have friends who have the mouse at the usb port working along with the touch pad but either they do not know or do not want to say.

Can anyone help me please?

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  • Anonymous Jan 03, 2009

    I have the same problem but have no idea how to fix it! :'(

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  • 8,637 Answers

Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Posted on Jan 21, 2009

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Posted on Jan 02, 2017

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