Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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New Seagate FreeAgentPro USB eSATA 500GB power on light not glows

Hi,

I have purchased one New USB eSATA 500 GB Seagate FreeAgentPro External Hard Drive model 9NL6A6-500 Assembled in CN. After connecting to power supply and data cable to my laptop loaded with Windows Vista, the power on light is not glowing, and I am unable to use the external hard drive.

If you know any soln. pls. reply me back spjena.nic@gmail.com

Thanks.
SP Jena

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  • Anonymous Mar 25, 2014

    Power Supply or switch failure, HDD2 will not turn on but transformer light is green. How can I get data off of the two 500GB Seagate drives within?

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Thank you for your reply.

I have solved the problem with local help.

Printed installation manual of Seagate 500 GB eSATA external hard drive has not properly mentioned how to use power on/off switch once connected to mains. I could get local help, who has already used the device. On/Off switch to be pressed for few seconds after mains connected, sometimes it comes automatically once power is on and USB cable pluged to the USB port of PC if power supply is ok. There is no indicator for the power supply (before device glows) after connected to the mains. I was in confusion whether power supply is ok or not.

Finally, It was found that the problem was with mains power supply and I have changed the power socket and adapter.

SP Jena

Posted on Nov 19, 2008

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