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Alignment page not detected

When turning on the HP photosmart C4280 All in one it prints the alignnment page each time when turning it on and when it is put on the glass for scanning for alignment I get a message that the page is not detected.  How do I get the scanner to read the alignment page.  It does not matter which way the page is oriented, it still will not scan and align.  Thanks

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Go on to the hp website and you can chat to them live they will help you

Posted on Nov 18, 2008

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This printer is saying that print cartridges missing, they are both brand new. HP Photosmart C4280 all in one. what to do.


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HP Photosmart C4280 All-in-One Printer: when setting up printer it printed the alignment page okay put it on glass upside down right hand corner pressed ok message comes up Alignment Page not detected....


The reason is that your colour cartridge has run out of ink. You need to replace your colour cartridge as well and try the alignment process again.

Aug 18, 2008 | Office Equipment & Supplies

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hmmmm...assuming that the cartridge is installed properly, yes? seems that your black ink cartridge may need to go through a 'clean' process, prior to alignment(sure wish that the replacement folks would insist on cleaning out the old heads, before doing an alignment. It's like changing the oil on your car, but using the old filter. Same gunk still in the system.

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The C4280 will not scan in the Alignment Page


I have had the same problem. When I was trying to fix it, noticed that my color cartridge was almost empty. I understood the alignment page was not prepared well. After changing cartridge, I prepared a new alignment page, then tried it and it worked

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