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Gateway notebook Thanks for posting an answer to my problem about the loose AC Jack (needs replaced). I've built several desktops but never took a apart a laptop. Do you operate a PC repair busness where you could replace my jack? If not, where can I get instruction on the proper way to disassemble my notebook? Thanks, Tony

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Ya, I do Run A Laptop Repair Shop Here Is My Site

http://www.wnycomputerpro.com
and
http://www.ifixlaptops.com

There are Many Tutorials online.. do a google search..

I wouldn't recommend you attempting the repair of your DC Jack Unless You've Had Alot of Soldering/Desoldering Experience... more-so Desoldering Experience

Posted on Nov 19, 2008

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Gateway nv59c shuts off when picked up


On battery or AC? I would suspect a loose connection, AC cord, AC jack. Has it been damaged, dropped, banged, jarred, etc. Obviously something is loose/broken causing intermittent loss in the power circuit. If you have a multimeter you can troubleshoot the issue from AC outlet to AC jack, then you have to open the laptop or take it to a qualified computer tech. Is the laptop under warranty? If so Get in touch with Gateway at once, to repair/replace. Don't delay.

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it could be that the connection jack on the mainboard has been dislodged from the solder joint, common among Gateway comuters and HP units too. is the DC jack loose from the notebook ? if so thats the issue it seems. You will have to bring it to a computer person to resolder. if not and youc an do it yourslef, save money -- but be careful not to damage anything on the mainboard.

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Could be a combination of things.

1) Battery is low. Not enough power to turn the laptop on.
Caused by;

2) AC adapter has a plug on the end of the cable. The plug plugs into a DC Power Jack on the laptop.

The DC Power Jack is bad.

2a) The DC Power Jack has a bad connection to the motherboard, (Cracked solder joints), and/or the jack itself is bad.

2b) Center Pin is loose in the jack's mount.
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2c) The plastic body of the jack, which composes the jack's case, is cracked. This allows movement of the Center Pin.

2b, and 2c cause a bad connection with the AC adapter plug.

No charge to the Battery, no power to the laptop.

http://www.laptopjacks.com/view_part/For-Gateway-MX6920-DC-Power-Jack-GW51425.html

[ If this is the case the DC Power Jack needs to be resoldered to the motherboard. The cracked solder joints need to be re-melted, (Reflowed)
Entire laptop needs to be disassembled down to the bare motherboard in your hand.
(No Processor, Ram Memory, or any adapter cards mounted to the motherboard. Nada)

OR,
The DC Power jack needs to be replaced.
This entails disassembling the entire laptop, down to just the motherboard in your hand. (Same as above)

The old DC Power Jack is de-soldered, and a new one soldered in place.

Very FEW computer repair shops have the necessary skill level.
They just want to replace the entire motherboard.
IF one is available.
More Ka-Ching for them also. ]

3) The AC adapter is bad.
Not providing power to the laptop, to charge the Battery, nor give power to the laptop without the Battery.

AC adapter cord from adapter to plug, which plugs into the laptop, (DC Power Jack), may have a break in it.

May be an intermittent contact provided by wiggling the cord.
If this is the case the wires have stretched, and broken.
Wiggling causes the wires to briefly touch, and make contact.

Where this cord meets the plug itself. A lot of times there is a break in the wires in this area.

Solution is to replace the AC adapter. There are universal AC adapters you can buy, or perhaps Gateway still has some for sale.
(Ka-Ching)

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1 Answer

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Hi

Thank you for your query

Before pruchasing another a motherboard, I would advise that you first try to obtain a replacement charger to see if there are issues with that and then failing that I would get the AC/DC jack on the motherboard replaced, as if this has gone faulty it can produce the symptoms you have described

The jack is readily available from places like ebay etc and then if you book the laptop into a reputable PC shop they will replace it out for you

I hope this has been helpful

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SOUNDS LIKE U BENT THE COPPER WIRE INSIDE CHECK MAKE SURE THE WIRE INSIDE THE PC JACK IS STRAIGHT.SOLDIER COULD HAVE CAME LOOSE ALSO.

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Here is how to disassemble Gateway laptop,

Here is replacement DC socket (needs soldering),

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Fixable? Maybe
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You might try another adapter to be sure but if it is a motherboard problem the best solution is probably to junk it and buy a new laptop.

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Sounds like the power jack is loose and the connection is bad.Nove the tip around while its plugged and see by your indicator light if it goes off and on

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This sounds as if the jack in the machine is loose or broken. Take a small screwdriver, place it in the jack, and see if there is any play in the jack. If there is play then you know the jack is loose/broken. I would suggest checking it or having someone check it. A loose or broken jack can create an electrical arch that can do severe damage to the machine, so if it is the jack, you will want to get it fixed ASAP. I also suggest not using the machine, if possible, until the jack is checked out. If it turns out not to be the jack, then it's going to be a problem with the power management system, and this is a major fix. From what you've posted, I'm going to say that it's the jack, and repairing the jack will fix your problem. If you have anymore questions feel free to ask.

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