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Gateway notebook Thanks for posting an answer to my problem about the loose AC Jack (needs replaced). I've built several desktops but never took a apart a laptop. Do you operate a PC repair busness where you could replace my jack? If not, where can I get instruction on the proper way to disassemble my notebook? Thanks, Tony

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Ya, I do Run A Laptop Repair Shop Here Is My Site

http://www.wnycomputerpro.com
and
http://www.ifixlaptops.com

There are Many Tutorials online.. do a google search..

I wouldn't recommend you attempting the repair of your DC Jack Unless You've Had Alot of Soldering/Desoldering Experience... more-so Desoldering Experience

Posted on Nov 19, 2008

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Gateway nv59c shuts off when picked up


On battery or AC? I would suspect a loose connection, AC cord, AC jack. Has it been damaged, dropped, banged, jarred, etc. Obviously something is loose/broken causing intermittent loss in the power circuit. If you have a multimeter you can troubleshoot the issue from AC outlet to AC jack, then you have to open the laptop or take it to a qualified computer tech. Is the laptop under warranty? If so Get in touch with Gateway at once, to repair/replace. Don't delay.

Nov 19, 2012 | Computers & Internet

1 Answer

Gateway id49c notebook power issues


http://support.gateway.com/s/notebook/2010/gateway/id/id49C/ID49Cnv.shtml

1) Test the AC adapter (Charger) first.

http://www.itsbattery.com/gateway-ac-adapter/Gateway-ID49C-AC-Adapter.html

Test with a multimeter.
(An economical multimeter can be purchased for as little as $5 to $12. Available in a multitude of stores. An auto parts store is but one example. Checkout aisles of major discount stores, may have them on the rack)

Function knob set to DC Voltage.
(If just a symbol the symbol is a dotted line over a solid line)
If more than one DC Voltage scale set it to the 0 - 50 Volt scale.

Positive (Red) probe lead of multimeter goes to the Center Hole, of the plug end that plugs into the laptop.
Negative (Black) probe lead touches the cylindrical metal shell, on the outside of the plug end.

You should be reading 19 Volts DC.

Also have an assistant gently wiggle the cable from AC adapter to laptop, and power cable to AC adapter (Charger)
Fluctuation in the reading means you have broken wires.

AC adapter checks out OK?

2) DC Power Jack:

The DC Power Jack is the jack on the laptop, that you plug the AC adapter (Charger) into. (DC_IN)

Battery removed, (And AC adapter, 'natch), use a No.2 pencil, and with the eraser, gently see if you can move the Center Pin around.
ANY perceptible movement means damage to the DC Power Jack, and replacement.

3) AC adapter and DC Power Jack checks out?

Problems with the Power MOSFETs used in the power section, on the motherboard, or possibly Ceramic Capacitor failure.
(Multi-Layer Ceramic Capacitor, and they are Surface Mount Devices)

Using the HP Pavilion dv6000 series, and Pavilion dv9000 series of Notebook PC's, as an example,

http://mayohardware.blogspot.com/2010/04/important-parts-on-dv6000-and-dv9000.html

Looking down at the second photo with the Alpha and Omega Semiconductor - AO4407 - Power MOSFET circled in Yellow, look at the small rectangular shaped object to it's Right. Has a wide dark band on it.

This is a Ceramic Capacitor.
There is one above it of the same size, one above that one, and one to the right of the top one.
If any one of these, or the Power MOSFETs are blistered, blackened, or bubbled, they need to be replaced.

Due to issues that could arise by replacing, and having more components be bad, or go bad; the logical choice by most tech's is to simply replace the motherboard.
(Also puts more dinero in their pockets)

[ Your user name reminds me of Hee-Haw. "If it wasn't for bad luck I wouldn't have any at all." Lol!

Hey...........it's going to get BETTER! ]

For additional questions please post in a Comment.

Regards,
joecoolvette

Oct 16, 2012 | Gateway mb.wq502.001 - Id49c Intel Laptop...

2 Answers

Charger light goes out when plug in computer


it could be that the connection jack on the mainboard has been dislodged from the solder joint, common among Gateway comuters and HP units too. is the DC jack loose from the notebook ? if so thats the issue it seems. You will have to bring it to a computer person to resolder. if not and youc an do it yourslef, save money -- but be careful not to damage anything on the mainboard.

Jan 03, 2012 | Gateway NV5207u Notebook

1 Answer

Gateway kav60 not charging. i have to wiggle the cord and sometimes it refuses to charge.


I guess you've got a broken laptop power dc jack or power cable.


Symptoms of a broken Laptop DC power jack:


- The laptop only operates when you hold the DC power plug in a certain direction (DC jack is broken or loose).
- The laptop only runs on battery power (no power is getting through the DC jack).
- The laptop gets no power at all.
- The laptop will not charge the battery.
- The laptop switches from AC power to battery power intermittently due to a loose or broken power jack.
- The laptop suddenly shuts off.
- The DC jack may feel loose.
- Sparks come out of the back of the laptop when you insert the power plug into the DC jack.

Apr 21, 2011 | Lifetime Gateway KAV60 Replacement Laptop...

1 Answer

Laptop won't power on with ac adapter or battery


Could be a combination of things.

1) Battery is low. Not enough power to turn the laptop on.
Caused by;

2) AC adapter has a plug on the end of the cable. The plug plugs into a DC Power Jack on the laptop.

The DC Power Jack is bad.

2a) The DC Power Jack has a bad connection to the motherboard, (Cracked solder joints), and/or the jack itself is bad.

2b) Center Pin is loose in the jack's mount.
The back of the Center Pin where it mounts has become loose.

2c) The plastic body of the jack, which composes the jack's case, is cracked. This allows movement of the Center Pin.

2b, and 2c cause a bad connection with the AC adapter plug.

No charge to the Battery, no power to the laptop.

http://www.laptopjacks.com/view_part/For-Gateway-MX6920-DC-Power-Jack-GW51425.html

[ If this is the case the DC Power Jack needs to be resoldered to the motherboard. The cracked solder joints need to be re-melted, (Reflowed)
Entire laptop needs to be disassembled down to the bare motherboard in your hand.
(No Processor, Ram Memory, or any adapter cards mounted to the motherboard. Nada)

OR,
The DC Power jack needs to be replaced.
This entails disassembling the entire laptop, down to just the motherboard in your hand. (Same as above)

The old DC Power Jack is de-soldered, and a new one soldered in place.

Very FEW computer repair shops have the necessary skill level.
They just want to replace the entire motherboard.
IF one is available.
More Ka-Ching for them also. ]

3) The AC adapter is bad.
Not providing power to the laptop, to charge the Battery, nor give power to the laptop without the Battery.

AC adapter cord from adapter to plug, which plugs into the laptop, (DC Power Jack), may have a break in it.

May be an intermittent contact provided by wiggling the cord.
If this is the case the wires have stretched, and broken.
Wiggling causes the wires to briefly touch, and make contact.

Where this cord meets the plug itself. A lot of times there is a break in the wires in this area.

Solution is to replace the AC adapter. There are universal AC adapters you can buy, or perhaps Gateway still has some for sale.
(Ka-Ching)

Oct 21, 2010 | Gateway MX6920 Notebook

1 Answer

Battery gets charged when AC cord in. does not work with AC only.


Hi

Thank you for your query

Before pruchasing another a motherboard, I would advise that you first try to obtain a replacement charger to see if there are issues with that and then failing that I would get the AC/DC jack on the motherboard replaced, as if this has gone faulty it can produce the symptoms you have described

The jack is readily available from places like ebay etc and then if you book the laptop into a reputable PC shop they will replace it out for you

I hope this has been helpful

Mar 09, 2010 | Gateway MT6451 Notebook

2 Answers

I can't charge my battery nor use the laptop.


SOUNDS LIKE U BENT THE COPPER WIRE INSIDE CHECK MAKE SURE THE WIRE INSIDE THE PC JACK IS STRAIGHT.SOLDIER COULD HAVE CAME LOOSE ALSO.

Oct 27, 2009 | Gateway MX6214 Notebook

3 Answers

Intermittent dc jack connection for Gateway mx3215


Here is how to disassemble Gateway laptop,

Here is replacement DC socket (needs soldering),

Here is DC board (no need soldering, but expensive).

Hope this helps.

Mar 17, 2009 | Gateway MX3215 Notebook

1 Answer

What causes that?


Sounds like the power jack is loose and the connection is bad.Nove the tip around while its plugged and see by your indicator light if it goes off and on

Dec 12, 2008 | Gateway M305CRV Notebook

1 Answer

Dell Inspiron 6000, charging AC problems


This sounds as if the jack in the machine is loose or broken. Take a small screwdriver, place it in the jack, and see if there is any play in the jack. If there is play then you know the jack is loose/broken. I would suggest checking it or having someone check it. A loose or broken jack can create an electrical arch that can do severe damage to the machine, so if it is the jack, you will want to get it fixed ASAP. I also suggest not using the machine, if possible, until the jack is checked out. If it turns out not to be the jack, then it's going to be a problem with the power management system, and this is a major fix. From what you've posted, I'm going to say that it's the jack, and repairing the jack will fix your problem. If you have anymore questions feel free to ask.

Aug 08, 2008 | Dell Inspiron 6000 Notebook

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