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Un wanted program installed on computer cannot uninstall

My daughter opened an attachment in a e-mail and it downloaded internet antivirus pro on my computer. i looked in add/remove and its not there there is a icon on desk top but it is only for install i cannot find any where to uninstall and i went to the home page of this program and they want to sell me a 90 dollar program. how do i uninstall it keeps kicking me out of everything.

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Hi StinkyRose,

It would appear from your description that you've been infected by a nasty piece of malware. Not a virus as such, but rather irratating. There is a tried and tested method for removing this, but it does take a long time (1-2 hours for an IT pro) and a lot of knowledge.

The first step os to obtain a series of anti spyware programs. Only download these from trusted sources.
Spybot - http://www.spybot.com/en/index.html
MalwareBytes - http://www.malwarebytes.org/
Super Anti Spyware - http://www.superantispyware.com/

Using these 3 programs one after the other should eliminate the spyware. You may have to boot up into safe mode in order to run these programs successfully.

Don't be alarmed if the "antiVirus" program is not removed first time as it is a really nasty one (sorry) but do persist. I can't really go into the depths of how to run each program as that will take me several hours of explaination! but the websites do have good instructions on how to use them. You will want to do a full scan though each time.

I know there's lots of 'remove your spyware free here' tools out there, but go for those I've listed above first. I have removed many of these antiVirus programs using just the first 2, but the 3rd is a good safety net to use too.

Hope this helps you out Stinky, but sorry to be the bearer of bad news. Be prepared for a long session scanning...

David

Posted on Nov 18, 2008

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How do i uninstall avg 2014?


Sounds like you installed the AVG Security Suite instead of the AVG Antivirus Free. Go to Control Panel - Open "Programs and Features" and you should see the program listed there. Right click the program and choose Uninstall. Once uninstalled, restart your computer, download AVG Antivirus Free and install it.

Hope this helps...

Aug 13, 2014 | Lenovo PC Desktops

Tip

Basic rules for keeping your computer safe


1. Buy and install a firewall program.
The firewall will block intruders from breaking into your Windows PC across the Internet. If you have a home network or network at a small office in which all the computers access the Internet through one Windows PC, install the firewall on that one PC. A program called BlackICE is the best by far. Get it from www.networkice.com.
If you don't have an Internet connection, you don't need to install a firewall program. A firewall has no use except as a barrier against unwanted entry from the outside. If your PC is not connected in any way to the outside world, don't install a firewall program.
2. Buy and install antivirus software.
But listen up. Nobody else will tell you the bad part about antivirus software: Most of it is overstuffed and underpowered, so skip the two big names (Norton and McAfee) and buy Fix-It from Mijenix instead. Fix-It comes with good AV software that doesn't overload your PC the way the Norton and McAfee programs do. (Norton is made by Symantec, so avoid Symantec antivirus software if it's sold under that name, also.)
Antivirus software is no good if you don't run it. In an ideal world, you would run it all the time. But you probably can't. AV software usually gets in the way when you (or your kids) are playing serious games. So as soon as you install your AV software, find out how to disable it so you can keep peace in the family. Then make sure you know how to reenable it when the PC is not used for games.
3. Unless you have a VERY good reason to use it, do not use Outlook Express for e-mail.
Outlook Express is deadly. It allows viruses to enter your computer when it gets the mail. You don't have to read the mail; just getting the mail is enough. (I'll explain how this happens in a minute.)
Use another program. Netscape Messenger is fine and does not have the problem. You can get Netscape Messenger free by downloading and installing the Netscape Communicator suite. Go to www.netscape.com.
Outlook Express is not the same as Outlook 97, Outlook 98 and Outlook 2000. If you are now using one of those Outlook programs, you can keep using them if you turn off the View function. Viewing a message in Outlook can allow viruses to enter your computer. Just as with Outlook Express, users of Outlook don't have to open or read the mail to let viruses in. Just viewing the mail is enough. (Outlook Express always shows the mail in the View function, visibly or not; even if it seems that you can turn it off, you actually can't stop this behavior. So you can't block some of the newest viruses. That's why Outlook Express is unacceptable.)
If you can't switch to a safer e-mail program right now, or if you want to keep using Outlook Express despite my warnings, go to http://www.microsoft.com/security/Bulletins/ms99-032.asp and follow the directions you see there. But please understand that the basic problems of Outlook Express are not fixed by the directions Microsoft will give you at this site. The fix is only good for one kind of problem.
4. Don't open an attachment that comes in the mail unless you asked somebody to send it to you.
I doubt that you'll ever ask someone to send you a virus, so I'm confident that following this simple rule will keep your PC from getting infected by viruses that arrive in attachments. The only help you'll need is sticking to the rule. An example will show what I'm talking about.
Suppose you are at work and an e-mail letter arrives from *********** on the other side of town. It has an attachment. "This is cute!" the letter says.
Should you open the attachment? Not on your life. You didn't ask for that file. You have no idea what it is. And *********** probably doesn't really know what it is, either. Most people who pass along attachments of this kind (a "cute" kitty that tiptoes across your screen, for example) do not know what the attachments actually do. It's child's play for a virus creator to hide a virus in a program that makes a kitty appear on your screen, but you can be sure that the people who pass along "cute" attachments never realize that.
Here's another example. Let's say you're at home and an e-mail letter arrives from "a 911 dispatcher." The letter has been forwarded 4,729 times, and each time it picked up a few more comments that say something like, "I swear this is true. A friend of mine knows the brother of the priest who heard the confession of the woman who waited on the guy who was in the diner when the whole thing was shown on TV" -- you know what I mean if you're used to chain letters. The note from the "911 dispatcher" says the attached file contains important information about some sort of crime.
Should you open the attachment? Not a chance, pal. You didn't ask for that file. And you can be sure that 911 dispatchers don't spend their time sending out e-mail to strangers. So, since the letter is almost surely a hoax, you'd better send it straight to the trash.
Notice that I didn't say what some of you think I said. I didn't say, "Don't open an executable attachment. ..." I said, "Don't open an ATTACHMENT," period. Viruses can enter your computer in all sorts of ways. Attachments of any kind are suspect. Don't play a game with your safety.
5. Stop using cookies.
Cookies are small files on your PC that Web sites use to keep track of you. Some of them are harmless and even useful. I was neutral about cookies for quite a while, but now I'm very much against them. Why? Because cookies are too invasive. They're out of control. Cookies can even be generated in e-mail. (Play that part back if you're not sure what you just read. Yes, cookies can be generated in e-mail.) Sites that pick up e-mail cookies know even more about you than you might think. They know your e-mail address, and that means they can track your every move from site to site. They can tell exactly which ads you viewed and which Web sites you visited at any time.
That's unacceptable. Your privacy is only as valuable as you want to make it. Don't let somebody who sells ads take it away.

on Jun 07, 2010 | PC Desktops

Tip

Virus Guide: 11 things you should know


What is a computer virus --> Computer viruses are small software programs that are designed to spread from one computer to another and to interfere with computer operation.
A virus might corrupt or delete data on your computer, use your e-mail program to spread itself to other computers, or even erase everything on your hard disk.
Computer viruses are often spread by attachments in e-mail messages or instant messaging messages. That is why it is essential that you never open e-mail attachments unless you know who it's from and you are expecting it.
Viruses can be disguised as attachments of funny images, greeting cards, or audio and video files.
Computer viruses also spread through downloads on the Internet. They can be hidden in illicit software or other files or programs you might download.
To help avoid computer viruses, it's essential that you keep your computer current with the latest updates and antivirus tools, stay informed about recent threats, run your computer as a standard user (not as administrator), and that you follow a few basic rules when you surf the Internet, download files, and open attachments.
Once a virus is on your computer, its type or the method it used to get there is not as important as removing it and preventing further infection.

on Jan 17, 2010 | PC Desktops

1 Answer

Hi there i have 2 problems. The first 1 is that i have an Avast antivirus on my lap top can you please help me get an activation key. i had an activation key but the way it was posted online was wrong. Eg:...


download some program in the internet for uninstall like advance system care 6, and proceed according.

In avast you must ask them about this problem with your act key. Ge the support via ONLINE chat. go to the website.

God bless you

Nov 02, 2013 | PC Desktops

1 Answer

Cannot connect to internet, recent documents, etc.


Hello try to scan for malware, with this program:

http://www.malwarebytes.org/products/malwarebytes_free/

Please decline the pro version.

Try also to install microsofts own antivirus program:

http://windows.microsoft.com/en-us/windows/security-essentials-download

Save both installation files on a usb disk.

Please uninstall any other antivirus programs, before you install this.

Run a full scan for virus, when the 2 programs is installed.
Start with malwarebytes.

Check also for driver updates here at dell:

http://www.dell.com/support/drivers/us/en/04/Product/dimension-4700

Hope this will get you running again.

Mar 16, 2013 | Dell Dimension 4700 PC Desktop

1 Answer

I cannot rid my computer of vgrabber program


1, Run a FULL Scan with your Up-To-Date Anti Virus Software, Delete ALL results. 2, Download MALWAREBYTES freeware at: http://www.filehippo.com/download_malwarebytes_anti_malware/ In the install UNCHECK the TRIAL PRO version, you want the freeware version. Run a FULL Scan, Delete ALL results, reboot. If you are unable to download using your broswer, BOOT IN SAFE MODE WITH NETWORKING and download MALWAREBYTES, install, run full scan, delete all results, reboot. ALSO, Open Control Panel, Internet Options, Programs tab, open Manage Add ons, Toolbars and Extentions, Disable ALL unnessary Toolbars and Extentions, toolbars and extra search providers will kill broswer speed, next open Search Providers, Remove ALL but Google, look at the left bottom of page Check both boxes. Close, Apply if highlighted, resetat IE.

Feb 15, 2013 | PC Desktops

1 Answer

Windows 7 Keygen won't execute and causes a APPCRASH


Delete any new programs that you have downloaded.


Often, the cause of corruption in a computer system is a bad download that installs harmful files.


If you started to get the Appcrash error on your system after downloading a new program or software from the Internet, it's highly likely you have downloaded a bad product.


Use the "Add/Remove Programs" feature in the Control Panel to get rid of the program immediately.


Uninstall the program that is crashing.


It is possible to fix the program's corrupted files while the program is still installed, but to make sure that you clear the program files completely, it is safest to completely uninstall it from the system.


Run a full scan of your computer.


Your computer should already have antivirus software installed that can scan for corrupted files and either fix them or delete them from your system.


If you do not have antivirus software on your computer, that could be a big part of the problem.


Purchase and install antivirus software as soon as possible.


Once you have the antivirus program installed, open it and click "Scan Computer."


The antivirus scan will isolate bad files and you will be given the option to remove them from your system.


Reinstall the program that was crashing.


Now that the corrupted files have all been removed, your program should run smoothly after reinstallation.


Check for program incompatibility.


If, after a thorough scan and cleaning of your computer and reinstallation of your program, the


Appcrash errors continue, the program you are trying to use may not be compatible with your operating system or other programs on your computer


rather than purchasing an antivirus program use one of these freeware programs


http://www.majorgeeks.com/Microsoft_Security_Essentials_for_Windows_d6242.html

microsoft security essentials your operating system must be registered

Win7/Vista/XP 64 bit

http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7


http://windows.microsoft.com/en-US/windows/products/security-essentials/product-information

malware protection


http://100-downloads.com/download.php?p=615

windows xp microsoft security essentials


http://100-downloads.com/download.php?p=614

windows 7 microsoft security essentials


hope this helps

Nov 20, 2012 | PC Desktops

4 Answers

I need to restore my computer so I can get online to get antiviru


download AVG on someone elses computer, put it on a disk. uninstall your old antivirus and install AVG. AVG is free and very good. (google AVG).
If your computer is not online, you are not exposed to much malicious software. I certainly thing restoring your computer will do nothing to reactivate your old antivirus.

Aug 18, 2009 | E-Machines eMachines Desktop PC

2 Answers

Slow to boot (10-15 minutes)


A couple of different fixes you can try.

Go into Control Panel | Add/Remove Programs. Remove/Uninstall any unused or unknown programs.
Start | Run | Msconfig - On General tab, select "Selective Startup" and uncheck "Load startup items". Reboot computer. If computer boots faster (and daughter's profile works), then go back into Msconfig, select "Normal Startup", go to Startup tab, and start unchecking programs to slim down what loads when computer starts. Note: NONE of the programs in Startup tab are NEEDED for windows to run, but some of your applications may need them.

I'd also recommend getting a good Anti-Virus/Anti-Spyware package to make sure no viruses or trojan horses are on it.

Apr 06, 2009 | Dell Dimension 4700 PC Desktop

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