Question about Computers & Internet
My daughter opened an attachment in a e-mail and it downloaded internet antivirus pro on my computer. i looked in add/remove and its not there there is a icon on desk top but it is only for install i cannot find any where to uninstall and i went to the home page of this program and they want to sell me a 90 dollar program. how do i uninstall it keeps kicking me out of everything.
It would appear from your description that you've been infected by a nasty piece of malware. Not a virus as such, but rather irratating. There is a tried and tested method for removing this, but it does take a long time (1-2 hours for an IT pro) and a lot of knowledge.
The first step os to obtain a series of anti spyware programs. Only download these from trusted sources.
Spybot - http://www.spybot.com/en/index.html
MalwareBytes - http://www.malwarebytes.org/
Super Anti Spyware - http://www.superantispyware.com/
Using these 3 programs one after the other should eliminate the spyware. You may have to boot up into safe mode in order to run these programs successfully.
Don't be alarmed if the "antiVirus" program is not removed first time as it is a really nasty one (sorry) but do persist. I can't really go into the depths of how to run each program as that will take me several hours of explaination! but the websites do have good instructions on how to use them. You will want to do a full scan though each time.
I know there's lots of 'remove your spyware free here' tools out there, but go for those I've listed above first. I have removed many of these antiVirus programs using just the first 2, but the 3rd is a good safety net to use too.
Hope this helps you out Stinky, but sorry to be the bearer of bad news. Be prepared for a long session scanning...
Posted on Nov 18, 2008
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Posted on Jan 02, 2017
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Aug 13, 2014 | Lenovo Computers & Internet
Delete any new programs that you have downloaded.
Often, the cause of corruption in a computer system is a bad download that installs harmful files.
If you started to get the Appcrash error on your system after downloading a new program or software from the Internet, it's highly likely you have downloaded a bad product.
Use the "Add/Remove Programs" feature in the Control Panel to get rid of the program immediately.
Uninstall the program that is crashing.
It is possible to fix the program's corrupted files while the program is still installed, but to make sure that you clear the program files completely, it is safest to completely uninstall it from the system.
Run a full scan of your computer.
Your computer should already have antivirus software installed that can scan for corrupted files and either fix them or delete them from your system.
If you do not have antivirus software on your computer, that could be a big part of the problem.
Purchase and install antivirus software as soon as possible.
Once you have the antivirus program installed, open it and click "Scan Computer."
The antivirus scan will isolate bad files and you will be given the option to remove them from your system.
Reinstall the program that was crashing.
Now that the corrupted files have all been removed, your program should run smoothly after reinstallation.
Check for program incompatibility.
If, after a thorough scan and cleaning of your computer and reinstallation of your program, the
Appcrash errors continue, the program you are trying to use may not be compatible with your operating system or other programs on your computer
rather than purchasing an antivirus program use one of these freeware programs
microsoft security essentials your operating system must be registered
Win7/Vista/XP 64 bit
http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7
windows xp microsoft security essentials
windows 7 microsoft security essentials
hope this helps
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