Question about HP Pavilion dv9000z Notebook

1 Answer

HP PAVILION dv9000 17'' lets Sue them for their misstakes

Last night I start having this problem with my HP Pavilion DV9000 17". .
*wouldn't find my wireless
* then finally quit working all together.
*light comes on n off
*black screen
*fan on n off
This morning I was trying to bought a service proteccion fo my HP to repair it.

But searching in the internet I found this FIXYA.com thank you for this web side, seems like am not along in, what we should get together and Sue then for this problems, I paid 1400.00 witch I enjoy it for 19 month plus I have a contract fot my wireless internet for it, if I cancel it I must paid 200.00 because my contract is not over.
If we get together HP may recall for this issue, am not sure where to biging but if you know lets do it.

Posted by on

  • 2 more comments 
  • Anonymous Dec 15, 2008

    yes, lets raise awareness of this issue with the major newspapers and watchdog, ********

  • limicolous2 Dec 17, 2008

    i hope there is something they will do without costing me an arm and a leg. i only had my dv9010us for 1 year and 3 months, just out of the warranty. im in! lets get a ball rolling and find all the ppl we can with the same problems and make them be responsible.


  • Anonymous Feb 28, 2009

    i have the same problem and hp are a bunch of scumbags.they wont fix my computer becouse the warrenty expired by 2 weeks.1200 down the drain.no wifi,wont start up.

  • monicanem Mar 10, 2009

    dv9010us - turns on black screen if I do:
    1. Disconnect the AC Adapter.

    2. Remove the Battery.
    Note : Please see that there are no external devices or cables connected to the Notebook.


    3. Hold the Power Button down for 30 seconds to 1 minute.
    4. Reconnect the AC Adapter and do NOT connect the battery now.
    5. Turn on the Notebook power.


    If the issue is solved, this is a minor issue because of which the Notebook might have refused to start.

    it starts every time but only like this. any solution that i can implement myself (no warranty) ???


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  • 186 Answers

First of all, try connecting an external display source like a Desktop Monitor to the VGA Port of the Notebook after turning it on and press hold the FN key and press the F4 key once to toggle the display to the monitor connected.
If you are able to see the display on the Desktop Monitor connected to the Notebook, the issue is with the LCD, if not, the issue is either with the Graphic Card or with the Motherboard.
If there is no result, you can try the steps listed below :
1. Disconnect the AC Adapter.
2. Remove the Battery. Note : Please see that there are no external devices or cables connected to the Notebook.
3. Hold the Power Button down for 30 seconds to 1 minute. 4. Reconnect the AC Adapter and do NOT connect the battery now. 5. Turn on the Notebook power.
If the issue is solved, this is a minor issue because of which the Notebook might have refused to start.
Additionally, I would like to inform you that HP had identified some hardware issues with few Notebooks installed with AMD Processors and is providing free repairs for notebooks purchased and currently available in US and Canada.
You need to get the Product Number of the Notebook which is indicated with P/N and is printed on a white sticker pasted at the bottom of the Notebook.
Check if the Product Number of your Notebook is listed in the list available in the link below :
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01300427
If your Notebook product Number is listed in the link provided above and if the Notebook is installed with AMD Processor, you need to contact HP Chat Support and provide the required details and get the Notebook repaired by HP for free.
You can find more information about this repair offered by HP from the link below :
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01087277&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
Hope this helps...

Posted on Nov 20, 2008

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