Question about RIM BlackBerry Pearl 8100

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Cannot receive photos from other cell phones

I have a blackberry pearl and for some reason cannot receive pictures when someone tries to send one from their cell phone

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  • jim_brandi Nov 22, 2008

    I cant send or recieve pic messages to and from cell! HELP! no errors!

  • boombaby Nov 26, 2008

    I get a message saying that it can't retrieve the data at this time and that I should try back later. Trying back later does nothing.

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  • Contributor
  • 13 Answers

A few factors could cause this. Does anything come through when a message is sent. Do you get any error messages from this. Are you able to send picture messages?

Posted on Nov 19, 2008

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My bluetooth not responding to any process recived or sent


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I cannot send pictures from my blackberry storm,


You receive a Failed to Find Service message when you attempt to transfer a media file between two BlackBerry Pearl smartphones.

The BlackBerry Pearl smartphone receiving the media file is not properly configured.
To send and receive files between two BlackBerry smartphones using Bluetooth® wireless technology, complete the following steps:
  1. Enable Bluetooth technology on the BlackBerry smartphones. For instructions, see the Turn on Bluetooth technology section of the BlackBerry User Guide.
  2. Make the BlackBerry smartphones discoverable. For instructions, see the Make your BlackBerry device discoverable section of the BlackBerry User Guide.
  3. Pair the BlackBerry smartphones. For instructions, see the Pair with a Bluetooth enabled device section of the BlackBerry User Guide.
  4. Set the Trusted field to Yes on both BlackBerry smartphones by completing the following steps:
    1. In the Bluetooth application, highlight the BlackBerry smartphone and press the Menu button.
    2. Select Device Properties.
    3. Set the Trusted field to Yes.
    4. Press the Menu button and select Save.
  5. Send and receive the transfered file.
On the recipient's BlackBerry smartphone
  1. On the Home screen of the BlackBerry smartphone, select Media.
  2. Select a media type (Music, Video, Ring Tones, Pictures).
  3. Press the Menu button and select Receive using Bluetooth. The File Transfer dialog box appears, followed by a prompt to Save or Cancel the file.
  4. Select Save to save the file to the current location, or select the folder icon to save the file in a different location.
On the sender's BlackBerry smartphone
  1. On the Home screen of the BlackBerry smartphone, select Media.
  2. Select the same media type selected on the recipient's BlackBerry smartphone.
  3. Press the Menu button and select Send Using Bluetooth.
  4. When prompted to select a BlackBerry smartphone, select the recipient's BlackBerry smartphone.

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Email the picture.... and then open the email on your blackberry.... that should work if the nokia 6680 has Email capabilities...

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Get error messages when sending or receiving MMS on Blackberry


YOUR BB MMS SETTINGS IS CORRUPTED SO CALL YOUR SERVICE PROVIDER AND ASK THEM TO SEND THE MMS SETTINGS TO YOUR BB.

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Rim Blackberry Pearl flip 8220. Cannot retrive MMS pictures


By retrieve do you mean you have already recevied them and they are no longer visible to you?! If so check the following.

You may have already tried some of these options, but for the sake of completeness.

Check your icons are not hidden. From desktop/ Options/ Show All.

The MMS Data - MultiMedia Messages may be stored along with
your Text messages - check this folder.

Check all your Media folders - including My Pictures and Preloaded.

Failing all of the above - Check MMS in Options and MMS and do the same for Media Card.

If you connect your Blackberry to your PC you will be able to see all stored files and their location..

If you are not able to receive them in the first instance - You will need to enable yout Blackberry to receive them by MMS in Options and checking this option in addition your Network Provider will need to send you settings to store.

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Photo messages


On most phones, the problem usually is with settings. You should contact your provider and ask them to go through the MMS settings with you to make sure that the phone is correctly receiving and sending the MMS signals.

Oct 13, 2008 | RIM BlackBerry Pearl 8100

6 Answers

Picture Messaging


If your sympton is:

You see a red X with unknown error on your BlackBerry smartphone when sending picture attachments in an email message.
The service books for the email integration are corrupt
To resolve this issue, delete and resend the service books from the BlackBerry® Internet Service or BlackBerry® Enterprise Server.

or

Picture messaging allows the user to send and receive photos to and from their contacts.
Important: The Instant Messenger recipient must be online to send the picture.
To send pictures from your BlackBerry smartphone camera using <Instant Messenger>, complete the following steps:
  1. On the BlackBerry smartphone, preview a picture.
  2. Display the menu and select the Instant Messenger you want to use to send the picture.
  3. Complete the onscreen instructions.
To send a picture from within an Instant Messenger for BlackBerry smartphones application session, complete the following steps:
  1. Within the Instant Messenger session, display the menu and select Send Media. The Which Type dialog appears.
  2. Click Picture. The Pictures folder opens.
  3. Select the picture you want to send. A request is sent to the recipient indicating you sent a file and an option to Accept or Decline the file.
    • If the recipient clicks Accept, the Save File dialog opens. The recipient saves the file on the BlackBerry smartphone.
    • If the recipient clicks Decline, The sender receives a message indication the file transfer was declined.
or

The BlackBerry smartphone user is unable to send a picture as an email message from the Media application of the BlackBerry smartphone. The Send option is not present on the menu when the email message is sent using an email account that is associated with the BlackBerry Enterprise Server.

Although the current BlackBerry Internet Service supports large attachments or attachments that are in their native format, BlackBerry Enterprise Server software version 4.0 does not.
A BlackBerry smartphone that is provisioned with the current BlackBerry Internet Service uses it as the default method for sending pictures from the camera. As a result, when attempting to send a picture attachment from an email account that is associated with the BlackBerry Enterprise Server, the Send option will be missing from the menu as the image is in native format and size.

Upgrade the BlackBerry Enterprise Server to software version 4.1 Service Pack 2 or later, since support for large attachments or attachments that are in their native format has been introduced in that version.

Follow the steps below to send the picture attachment from the Messages application on the BlackBerry smartphone:
  1. Select Messages on the Home screen of the BlackBerry smartphone.
  2. Press the Menu key.
  3. Select the Compose Email option from the menu.
  4. In the To field, enter the contact address where the email message is to be sent.
  5. Press the Menu key again.
  6. Select the Attach File option from the menu.
  7. Browse to and select the picture to be attached to the email message.
  8. Send the email message.

Sep 24, 2008 | RIM BlackBerry Pearl 8100

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