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I have a panasonic fax kx-fhd331 and i cannot get it set to answer faxes on a double ring setup regular long distance ring is one long 2 short and the fax is set for 2 short and one long but when a regular long distance call comes in the fax picks up after 2 rings even though the rings are the exact opposite. what can i do.

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Hooking up fax to KX TG7871 Panasonic Phone


There is excellent support here on basic fax setups. You have what is known as "Distinctive Ringing Service". There are pros and cons to the various setups. I assume you recognize the rings and answer only when the ring for the landline talk comes on. The fax will pick up the faxes, and the answering machine will pick up the voice.

Need model number of your fax - google that!

Service manual for your phone.

http://service.us.panasonic.com/OPERMANPDF/KXTG7841-MUL.PDF
This link shows various configurations of setting up your phone/fax/answering machine or using an answering service.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00059780#Dist_ring
Distinctive Ringing Service setup While it is not available everywhere, a distinctive ringing service can be purchased from most telephone companies. With this service, more than one phone number is assigned to the same phone line. Each phone number will ring differently. The main number will ring with a normal single ring and the additional number will ring with a distinctive ring pattern assigned by the phone company.
When a distinctive ringing service is used, set the Rings to Answer to 2 and then follow the steps below to set the distinctive ringing pattern:
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  2. Use the Right Arrow to scroll through the available settings. When the ring pattern assigned by the phone company displays (double or triple rings), press OK .

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1 Answer

How to keep auto answer mode


Panasonic KX-FHD331 has Receive Mode Button (Just beside Display screen)at the top control pannel, as shown below: -

creativetech_36.jpg
Press the button "RECIEVE MODE" Button and set the Fax to "FAX MODE ONLY" and the fax will automatically answer the calls in your absence. For further information you may refer to Page-52 of the Operating Instructions Manual.
Let me know if any further clarification/ assistance is required.
Hope it helps! Good Luck!
Don't forget to convey your feedback
CreativeTECH

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I couldn't find anything specific to delete the memory without actually printing it,

here's a copy of the manual if you need it:

http://pdf.textfiles.com/manuals/FAXMACHINES/Panasonic%20KX-FHD331%20Plain%20Paper%20Fax.pdf

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Plug a regular phone into the wall jack and try the number again.

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