Question about Apple MacBook PC Notebook
MY APPLE MACBOOK HAS A PROBLEM WHEN I TURN IT ON A FOLDER WITH A QUESTION MARK APPEARS AND I CAN'T DO ANYTHING ELSE IT IS LIKE IF IT IS FROZEN
The start-up system isn't seeing your hard drive - - either disconnected, corrupted or damaged.
If damaged, you'll have to buy a new hard drive and either replace it or have it replaced.
Do you have Applecare? If so, contact your local Apple store and use it to limit you cost of service if you don't do it yourself.
If disconnected (unlikely unless you've been digging around inside), you'll have to re-attach the ribbon cable.
If corrupted, you'll have to reformat and reimage that hard drive, using your start-up DVD disks. I'd use Disk Utility to reformat the drive (assuming a single partition, Mac OS-X only - - if you want multiple partitions, write back and let me know so I can include that detail). The reinstall the operating system.
If you had data on that hard drive that you didn't back-up, you can either pay someone to retrieve it for you (if it's possible) or just learn from this to back-up your data on a regular basis.
If I can be of further assistance, or if you have questions, let me know before rating me.
If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.
Thanks in-advance for using Fixya.com,
Posted on Feb 05, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 14, 2014 | Apple Computers & Internet
Jul 12, 2010 | Apple MacBook Pro PC Notebook
May 21, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...
Mar 29, 2010 | Apple 13-inch MacBook - Intel 2.0GHz Intel...
Jun 13, 2009 | Apple MacBook PC Notebook
Jun 10, 2009 | Apple MacBook Mac Notebook
Dec 19, 2008 | Apple MacBook Laptop Computer Mac...
Jun 13, 2012 | Apple MacBook PC Notebook
76 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: