Question about HP Officejet J5780 All-In-One InkJet Printer

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My printer won't print documents from the computer

My printer will make copies of docs, but it won't print anything from the computer. Two days ago it was printing just fine, but now it doesn't work. I tried unplugging it and plugging it back in, I disconnected it from the computer and connected it again, shut down the computer and restarted, but none of those options have worked. Please help.

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  • gould307 Dec 16, 2008

    My printer won't print from the computer, I have tried from M/S Word and Atlantis Nova. I was printing OK a week ago. I am running Vista Home Premium.

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  • 32 Answers

I would reinstall the printer. Reload the drivers and see if the pc now recognises the printer.
Heres the latest driver version:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=&cc=us&lang=&product=3301296&#

Just select the operating system then the driver or driver/software combination.
Hopes this solves your problem.

Posted on Nov 20, 2008

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I AM PRINTING FROM A DOS PROGRAM, USING A HP LJ 6P I AM NOT ON A NETWORK PRINTER IS PLUGED INTO ONE COMPUTER MY PROBLEM IS WHEN IT PRINTS A ONE PAGE DOC THE LAST THING IT PRINTS IS FORMFEED HOW DO I STOP...


Is the formfeed in the document itself? The printer won't print a formfeed by itself without being told to do so. Of course, if there is no formfeed in the document, then the printer won't print anything at all, just leave the document in memory.

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Put brand new lexmark 28 cartridge just 4 days ago. Maybe used 10 times. Computer says ink is low and won't print anymore. However, can still make copies.


It could be just a slight communication failure between your cartridges and the printer. Try to re-seat the cartridges by removing and re-inserting them into the cartridge carrier.
I hope this helps.

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Hi iam gaurav patil Control panel displays: "!Print Cartridge. Refer to printer documentation" What does this mean as device does not resposnd to any command whether through computer or on the control panel 2 day i refil my cartridge then also i cant print my docs pls solve my problem

Aug 31, 2010 | HP Photosmart C5280 Printer

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My printer won't print ADOBE files, but prints all word documents


I believe you are misunderstanding what you're "telling" the computer to do. You are telling the computer (I assume in Microsoft Word, but perhaps elsewhere) to generate an electronic document in PDF format. (I believe PDF stands for Portable Document Format)
It uses a printing metaphor because like a paper copy, the PDF file is designed for people to read, not edit the document you have created. Also, some PDF-making software methods involve pretending to be a printer, which allows the user to make a PDF file in any program that would normally only output your work to a printer.
Most people, when wanting to print a PDF document onto paper, open it with Adobe's Acrobat Reader (which is free software) and print the document from there. For sharing a document that you want no changes to, this is a superior option to sending people an MS Word .doc (or .docx) file, which does not have its information "locked" onto virtual pages in the file.

I hope this helped!

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My printer will run a test will copy but will not send doc or anything else to print, it says it's printing but it's not


Try to uninstall and reinstall your printer if that's doesn't work than let me know

What type of printer are you using?

What type of documents you are trying to print?

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1 Answer

Printer prints more copies than indicated. Driver reinstalled multiple times. Problem is not that is follows previous print number.


The printer has performed correctly for two days now - first consecutive days since purchase 6 months ago. I did not do or change anything - have no idea why it is printing the correct number of copies now. I am not confident that this will be longlasting, however.

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HP LaserJet 4 Printer stopped printing


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Printer queue is full


This problem seems to be related to USB printers and print queue issues are very common in Mac OS computers and Windows 2000 PCs.

You don't say if you are using a USB connector, but they're pretty common these days. You also don't say if you're using a Mac or PC, but most people use PCs. I did find a solution for this issue that says it's related to Windows 2000 and a USB printer, but may apply to other operating system platforms:

Print Jobs are Stuck in the Print Queue

The first step to this solution is to download and install an HP diagnostic software utility. There's a separate page at HP that describes the utility and lets you download it:

HP Printing and Diagnostic Utility

I didn't find any information that specifically said that you "can" print a test page but "can't" print a document.

Another reason why you might be able to print a test page but not a document isn't related to the printer but the application that created the document. If you are having trouble with Word or Excel or whatever office application you used to create the doc, it might not print. That's why it is helpful to try to print a variety of different docs, created with different apps.

It could also be the individual document. Occasionally, a document becomes corrupted and while you may be able to open it (and sometimes you can't do even that), it doesn't print. If you haven't tried printing more than one document, you can test this by creating another doc in the same app and seeing if it'll print.

Try doing test prints with different docs and then with docs created in different apps. If those work, it's doc/app related. If they don't, try the links I suggested above.

Good luck.

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1 Answer

My printer(hp laser jet 1320) dosen't print correctly in more then 30 pages.


sounds like a memory issues or a windows swap file problem. when printing large docs u need to have some free memory in the computer. Also some printers 2 day used windows memory to print so if your pc only has small amount of free memory it can effect printing out large docs. also with a laptop it shares it memory with the video GPU. so you may need to upgrade your memory in your laptop .

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