Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

1 Answer

07,010.43:32197 error code on Xerox Workcentre

Printer will not perform any function. Tried all recycle and turn off (even unplugged the machine) routes to no avail. Noticed that the ink disposal tray will not come out -- maintenance kit will come out.

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  • 2,072 Answers

What is happening is your print head is not moving properly. The 2 most likely problems are these.
Since you mention the maintence kit and tray will not come out I suspect the first.
What happens is if the printer is not sitting level, both front to back and side to side, ink will seep down the print head and get into the print head pivot block. If you remove the covers that block is a 1 inch by 1 inch stainless steel block. located on the left side of the machine, ( looking from the front). It is located about 2/3rd of the way back on the lower part of the frame. Take a look at it, you will probably see yellow ink contamination in the block. You may have to use a pair of chennel lock pliers to remove it, but once removed you need to soak it in warm water to easily clean it. clean the block, the shaft that runs through it and remove the excess ink spilled into the machine. Honestly the easiest way to do that is to remove the print head. If you need to go that far let me know if you want to remove it and I will send directions.
Secondly the print head wiper blade could be tacked to the print head. That will happen if you shut the machine doen improperly, or if there is a power failure or the machine is being unplugged instead of shut down. That would require the removal of the ink loader, ( where you add the ink sticks) to access the print head / drum area. You can then gently detack the blade from the print head. Then run the cleaning cycle.

Posted on Nov 18, 2008

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1 Answer

Brother DCP-J41100DW Ink absorber full message Showing


Troubleshooting
75
B
Machine Information
B
Checking the serial number
B
You can see the machine's serial number on
the Touchscreen.
a
Press (
Settings
).
b
Press
s
or
t
on the Touchpanel to
display
Machine Info
.
c
Press
Machine Info
.
d
Press
Serial No
.
e
Press .
Reset functions
B
The following reset functions are available:
1
Network
You can reset the print server back to its
default factory settings, such as the
password and IP address information.
2
All Settings
You can restore all settings to their factory
defaults.
Brother strongly recommends performing
this procedure before handing over or
disposing of the machine.
NOTE
Unplug the interface cable before you
choose
Network
or
All Settings
.
How to reset the machine
B
a
Press (
Settings
).
b
Press
s
or
t
on the Touchpanel to
display
Initial Setup
.
c
Press
Initial Setup
.
d
Press
s
or
t
to display
Reset
.
e
Press
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f
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g
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Nov 24, 2013 | Office Equipment & Supplies

3 Answers

HP Printer Reset


Hi,

Resetting the printer can resolve several issues that may emerge. All the steps in the two sections below must be followed completely and in order for these resets to work. Performing a soft reset A soft reset, also known as an Electrical reset, can be used to restore the printer to a ready condition when a cartridge, paper, or other printing issues occur. This reset method should be used for the HP Photosmart 100, 130, 145, 230 and 245 printers. Perform a hard reset for all other HP Photosmart printer models.
  1. Disconnect any USB cables attached to the printer and remove any memory cards from drive bay.
  2. Restart the computer.
  3. Unlock the ink cartridge locking clips.
  4. Remove all ink cartridges.
  5. Lock down the ink cartridge locking clips.
  6. Close the main printer door
  7. Turn the printer off with the Power button and wait for the printer to shut down before proceeding to step 8.
  8. Unplug the printer AC adapter from the printer and the wall outlet or surge protector.
    NOTE: The adapter itself has an overload trip that may need resetting, but will not reset if power is flowing to it.
  9. Wait approximately fifteen to forty-five seconds to allow all current to dissipate from printer.
  10. Re-plug only the AC adapter into the wall outlet then into the printer, but do not plug in the USB cable.
  11. Wait for the appropriate missing ink cartridge error to verify that printer can recognize this error.
  12. Re-insert one ink cartridge only, to minimize confusion in case one of the cartridges is defective, and print an internal test page.
  13. If no errors are found, insert the other ink cartridge(s) and ensure that they are functioning by performing internal test pages or calibration pages. If an error occurs due to a defective cartridge, perform the appropriate steps for Resolving Ink Cartridge Rejections.
  14. After returning to the main Windows screen, reconnect the USB cable to the computer then to the printer.
  15. Test for printer functionality.
Performing a hard reset A hard, or mechanical, reset is performed when the printer is in a condition where its normal printing process is interrupted. Examples include a paper jam, carriage stall, or mechanical noise. To perform a mechanical hard reset, follow the steps below.
  1. Disconnect any USB cables attached to the printer and remove any memory cards from drive bay.
  2. Restart the computer.
  3. Remove any paper from the paper tray.
  4. Unlock the ink cartridge locking clips.
  5. Remove all printer ink cartridges.
  6. Lock down the ink cartridge locking clips.
  7. Close the main printer door.
  8. Turn off the printer using the power button and wait for the printer to shut down before proceeding to step 9.
  9. Unplug the power from the back of the printer.
  10. Unplug the power adapter from the wall outlet.
  11. Remove the rear access door.
  12. Locate the clutch inside the printer. c00020494.jpg
    NOTE: The clutch is located in the same place as pictured above in Figure 1, however, you must access it from the left, just above the paper output tray.
  13. Press the clutch firmly towards the back of the printer, while rolling the wheels in the back of the printer upward two full rotations.
  14. Release the clutch and roll the wheels up two more rotations.
  15. Locate and then roll the internal rollers in an upward direction until a clicking sound is heard.
  16. Reinstall and lock the rear access door.
  17. Connect the power adapter to a wall outlet.
  18. Reconnect the power cable to the printer.
  19. Turn the printer on.
  20. Re-insert the paper into the input tray.
  21. Wait for the appropriate missing cartridge error to verify that the printer recognizes this error.
  22. Re-insert one ink cartridge only, to minimize confusion in case one of the cartridges is defective, and print an internal test page.
  23. If no errors are found, insert the other ink cartridge(s) and ensure that they are functioning by performing internal test pages or calibration pages. If an error occurs due to a defective cartridge, perform the appropriate steps for Resolving Ink Cartridge Rejections.
  24. After returning to the main Windows screen, reconnect the USB cable to the computer then to the printer.
  25. Test for printer functionality.
Goodluck,
And please don't forget to rate me as fixya..

Feb 02, 2008 | Office Equipment & Supplies

1 Answer

Replaced black ink cartridge (not lexmark brand) printer will not recognise it even though supposed to be compatible?


For the most optimal output experience with your AIO, Lexmark recommends that customers update their firmware. The firmware helps ensure that customers receive the highest yields of ink available from the cartridges, which offers the greatest value and means fewer necessary cartridge replacements.


If you choose to upgrade firmware, note that unauthorized use of third-party 'cloned' cartridges will no longer be possible.


When purchasing ink cartridges, Lexmark customers have two options:


Regular ink cartridges without license terms that they may a) return to Lexmark free of charge (for recycling by Lexmark), b) refill, recycle or remanufacture themselves, or c) provide to third parties for refilling, recycling, or remanufacturing. Any Regular ink cartridge can be refilled by a customer or a third party and will continue to work in their Lexmark printer.


Return Program ink cartridges that provide customers with an up-front discount in exchange for their agreement to use the ink cartridge once and return it only to Lexmark for remanufacturing and recycling.

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I keep getting error U043 even tho I know that the ink cartridge is missing. However, I only need to use the scanner and am unable to get to the home menu because the error message won't go away. How...


Got a reply from Canon support as below.

>>>
During Boot Sequence of the machine, one of the checks performed by the machine is presence of Ink/toner Cartridge and the minimum quantity available in it to start up.

When the machine fails to get the signal of Ink availability, it stops the Initialization Process and an error code is displayed

Since the machine is an ALL-IN-ONE, it cannot perform any of its function, had it been exclusive Scanner the Boot Sequence would have been different.

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How to load a MP130 cartridge?


  • 1 Turn on the printer and check the LCD screen for an indication of which ink cartridges are low. Note that recycled ink cartridges sometimes read "Ink low" even when they still have ink, so print a test page if you're not sure.
  • 2 Expose the ink tray by lifting the entire LCD control panel, which is attached to the underside of the copier tray.
  • 3 Pull out the used ink cartridge by pulling straight up from the print head,

  • 4, insert the new cartridge into the print head and push down until you feel a click. Close the printer lid and let the printer reset the ink tray.
  • 5 Print a test page to make sure the new ink works. If it doesn't, you may have forgotten to remove the protective tab under the cartridge.

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    As soon as I started using recycled ink cartridges, I started getting a paper jam error on my printer. The control panel message instructs me to remove the back panel and clear paper jam. I've done this...


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    All the lights are flashing. I have put in a new cartridge, unplugged and turned off the machine, I cleaned it with the air duster. It will not work


    Try the following tricks:
    Disconnect any USB cables attached to the printer and remove any memory cards from drive bay. Restart the computer. Unlock the ink cartridge locking clips. Remove all ink cartridges. Lock down the ink cartridge locking clips. Close the main printer door Turn the printer off with the Power button and wait for the printer to shut down. Unplug the printer AC adapter from the printer and the wall outlet or surge protector. Wait approximately fifteen to forty-five seconds to allow all current to dissipate from printer. Re-plug only the AC adapter into the wall outlet then into the printer, but do not plug in the USB cable. Wait for the appropriate missing ink cartridge error to verify that printer can recognize this error. Re-insert one ink cartridge only, to minimize confusion in case one of the cartridges is defective, and print an internal test page. If no errors are found, insert the other ink cartridge(s) and ensure that they are functioning by performing internal test pages or calibration pages. If an error occurs due to a defective cartridge, perform the appropriate steps for Resolving Ink Cartridge Rejections. After returning to the main Windows screen, reconnect the USB cable to the computer then to the printer. Good luck. Thanks for using FixYa.

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    yes. unplug machine from power outlet. take all carts out. wait 5 min. leave scanner top open when powering up again. machine demands carts. reinstall carts and ANSWER display.
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