Question about Wacom Intuos3 Graphic Tablet

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Wacom Intuos3 Tablet driver crash in photoshop

While im painting/drawing in photoshop 7.0, I will periodicly get an error message that sais that "the pen tablet driver has a problem, please reboot. If this problem persists, redownload the driver." After i close the error message the Tablet stops working all togethor and i have to restart my computer.

When i restart my computer, the tablet starts working perfectly fine again. As you can see, this leads to inconsistant work and a very frustrated user...

ive downloaded the latest driver and have redownloaded it countless times and still get the error message. i get the same error message when i work in photoshop elements 5.0 as well.

This problem only occurs with photoshop, other programs do not cause the crash, so i think that its either photoshop causing the crashes or the tablet doesnt like photoshop which would be odd considering that the tablet comes with photoshop elements 5.0...

Im on a windows XP sp2 if that helps anyone.

jeez long problem, but can anyone help fix this? i would be within your eternal gratitude.

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  • Anonymous Nov 21, 2008

    I have the exact same problem as you, and I can tell you I am frustrated like HELL.



    My Intuos crashes with ALL graphics applications I use though. I tried downloading and installing four various drivers already, but nothing works. If anyone could help, I too would be very grateful.

  • Anonymous Dec 17, 2008

    Oh god. me too..I'm ready to give up at this point. I've installed/uninstalled so mant times :(

  • mysterychao Dec 18, 2008

    i have this problem too O-O and not only that but also it always goes crazy zooming in and out rapidly, also my scrollbar goes up and down fast again and again ...

    i hate it i installed vey driver and reinstalled thw wofwhare etc .. but nothing helps!

  • lisasage Dec 27, 2008

    I'm so glad to find out I'm not alone! I'm having all the same issues with the Intuos 3 (PTZ) it's beyond maddening!!! It crashes within 7 seconds of painting with any brush that has angle jitter set to 'direction'. It spastically zooms in and out and scrolls up and down to the point that I have to crash my Mac Pro. My graphire never had any trouble at all but it's not compatible with the intel chip so there's no going back.



  • lisasage Dec 27, 2008

    I have all the same problems with the intuos 3, I hate it!! It crashes photoshop CS3 within 7 seconds of painting with any brush that has angle jitter set to 'direction'. It spastically zooms in and out to the point that it locks everything up and I have to crash the Mac pro just to get out. It's the worst peripheral I've ever bought!!

  • Anonymous Feb 17, 2009

    I didn't have this problem for an entire month while using the Intuos3 and suddenly it happened today! It crashes for Photoshop CS2 and PaintTool SAI 1.01 for me. ARGH!

  • Anonymous Feb 18, 2009

    Scrollbar (zooming) goes crazy, it just happens randomly I can sometimes paint for hours with it without any problems problems. And some other times it ony takes a couple minutes. Even happens when im simply using windows and not a graphic applications (intuos 3) Pretty weird... If I reebot it fixes itself. If I manually kill the wacom drivers in the process managers it also goes away. But if just unplug the tablet it changes nothing (scrollbar goes up and down very fast) BTW I have a logitech (6boutons laser mouse) that uses proprietary drivers.

    No solution found yet.Please help!


  • debbiedesign Mar 10, 2009

    I can't edit at all in Photoshop Elements 5.0 anymore, and I think it's my Intuous 3 causing the problem. I have searched their site for known issues and find nothing. I'd love to hear if anyone finds a solution. Every time I try to edit in PE5, my computer freezes up so badly that unplugging it is the only option--ugh!

  • nsousanis May 14, 2009

    Driver software crashes randomly while using photoshop - have to restart machine to get it back. Maddening...

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I was having the same problems, it only occurred when i updated the tablet driver to v. 5.2.1-6. So i've downgraded to the one that came with my graphire3 (tablet driver v. 5.2.0) ...hope this helps
Running: OS Win7 PS CS3 Wacom Driver v. 5.2.0 for Graphire3

Posted on Jan 19, 2010

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