I had a load that became grossly unbalanced and I turned to machine to "stop." It was still in the wash cycle, I assume it was extracting. After I removed the offending mass, the machine still said "wash" but wouldn't pick up where it left off, and wouldn't restart, even after I left it for 5 days. I can't find my manual. I found it unhelpful every time I tried to look anything up, anyway.
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Sounds like you have an unbalanced load. I know this sounds too easy but lots of times this is the issue. If it doesn't help then you could have a bearing issue where the belt goes around a pully under the tub itself. If so you will have to replace the pully itself and perhaps the belt if it's gotten worn too much.
Turn power on. Without selecting a cycle, push the spin speed button to select the spin speed you desire. (if you had an unbalanced load, I'd suggest a low spin speed. You can repeat after with the next higher speed if desired) Push start.
This will give about a 12 to 14 minute pump and spin only cycle.
Most noises from a washing machine occur during the spin cycle. If you hear loud thumping/or sound during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.
The inside of your agitator became worn, and possible strip out the spline that allows the agitator to properly grip the shaft. The loud noise mustly occurs during the spin cycle. If you hear this loud noise your load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it.
see if it has 4 adjustable feet on each corner on the bottom
get a bubble level from a hardware store and turn the feet to raise or lower OR you could use something else to raise the sides until it is leveled by looking at the bubble level.
being un-level could certainly cause it im currently working on this problem for another customer on this site while i haven't had hands on with this model yet i just finished reading the service manuel on it its kind of an amazing concept in washers if either one of you are on line reply to this message hold my rating for now as i need to ask some questions
The manual for this model says the washer has tried unsuccessfully to unlock the washer. It suggests you ensure the door is firmly closed and to try again, if this fails then to unplug your unit for 2 minutes to allow the circuit board to reset.
So far as the clothes being wet, you may have a situation where the load became unbalanced and the drum struck the interior floor of the washer where a switch is located. This swich is designed to stop an unbalanced spin cycle from damaging the machine. To reset this, remove the four screws inside the doors opening. This will remove the door and allow you to pull off the face of the washer. On the base of the drum where you will find a switch. Depress (push upwards) on the button and ensure it is in the outer most position to reset the switch.