Question about Whirlpool GS6SHEXNL Side by Side Refrigerator

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Problem with ice dispenser in side by side refrigerator

We have a problem with frost/ice building up on the outside of our ice container inside the freezer. We realized that something was loose in the door part of the ice dispenser so that outside warm air was getting into the freezer. Is there a part we can order or can we fix it ourselves? It looks like it would be expensive to just have someone come out and take a look at it.

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Re: problem with ice dispenser in side by side...

Bensmom, the housing that holds the flapper pin probably cracked causing the flapper not to seal. Whirlpool use to have to replace the whole door at one time because the dispenser housing was a non serviceable part. That got too expensive so they came out with a kit to remedy the problem. The kit comes with instructions but you have to be patient and take your time. You want to determine first if this is the actual problem. You can do so by looking up into the dispenser and seeing if the pin retainer is cracked or broken off. I have done a bunch of these and the kit works great. I hate the job though. Part number for the kit is 8201756. I tried to attach a picture of the kit, but I guess the file was too back.

Posted on Dec 09, 2006

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Most times this is caused by the dispenser door not shutting all the way. This causes moist air to be drawn in through the opening and the moisture will freeze in that area and also cause the dispenser door to have even more problems closing. Check the door and get me your model number so I can list the parts that are most likely causing this, Thanks Sea Breeze

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Post back and let me know what you find.

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Post back if you need more help.

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