Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

2 Answers

Unable to send scanned document

Using Canon ImageRunner

Scanned document and tried to email to my computer. Has been successful up till now but failed as of yesterday (to anyone, not just to my email address).

Unable to identify the problem. Can you help, please?

Liane

Posted by on

  • andzulisv May 11, 2010

    are you using the send function or scan function

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 117 Answers

What error code are you getting? Try to scan again and let it fail. Press system monitor, scan, log. Look for jobs with Result of NG. Highlight one and press details. At the top, look for Result: NG (####). It will display an error number there. What is that error number?

751 cannot connect to server
7xx cannot connect ...
8xx could connect, but error...
801 bad user/pw or firewall
802 user/permissions
899 unknown if successful, may be normal

Check additional functions, system settings, network settings, email/ifax settings. Check SMTP server IP and authentication / encryption.

Ignore POP or recieve options as they are for IFAX.

Posted on May 06, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 89 Answers

IR2200 series cannot scan to email. IR2200i series can.
For IR2200 series only option is Canon Network ScanGear Tool, Google it and download from Canon site and read the manual.

Posted on Jul 24, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Email to scan setup canon c5051


Hello,
You need to setup your printer using smtp setting.
O365 need an authenticated and secure connection to work. All requirement must be met to be able to use the SMTP services.

Server: smtp.office365.com
Port : 587
Encryption : TLS
For authentification use your username and password of your office365 account.

If your printer does not have TLS, you wont be able to configure it using office365 smtp

Dec 04, 2013 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Not a valid image file.


This sounds like something on the Hardware, on the way its uploading onto the computer. Does it do this with every image you try to scan onto PDF?

Oct 01, 2007 | D-Link DPR1260 Rangebooster G...

1 Answer

Is Canon ImageRunner iR2200 scanner working with Linux/Ubuntu?


It's pretty easy - you can do it from the HTTP interface.

You must have the jbigkit installed (check your distro's repository for jbigkit or go to http://www.cl.cam.ac.uk/~mgk25/jbigkit/ to download a tarfile).

First, enable the HTTP interface in the copier setup. Then, at the copier:
  1. Place your document on the glass or in the ADF
  2. Push the "Mail Box" button
  3. Select a mailbox (i.e., "01")
  4. Click "Scan" on the screen
  5. Push the Start button to scan the document into the mailbox.

In your web browser:
  1. Type the IP address of the copier into the navigation bar and hit Enter
  2. Click on "Mail Box" on the left
  3. Select the mail box that you specified at the copier when you scanned the document
  4. Click on the appropriate document (if there is more than one, determine the correct one based on the date/time)
  5. For each page of the document scanned:
  1. Click the little page icon under "Size (Mono/KB)"
  2. Click "OK" in the warning box that pops up
  3. Rename the image.jbg file that is downloaded to a more appropriate name, i.e., documentname-pageX.jbg
From the command line, you can convert the file to .pbm using the command:

jbgtopbm <.jbg filename> <new .pbm filename>

from the jbigkit.

See also:
http://www.linuxquestions.org/questions/linux-software-2/jbg-image-viewer-converter-787703/

Jul 31, 2010 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Has network card which i can ping to but fails to


Have you installed the printer driver. If not install but do NOT plug printer in till it tells you to.

Mar 05, 2010 | Canon (6981A002AA) for imagerunner 2200,...

2 Answers

Unable to scan document


try to add your printer so that you can scan, just click start of your computer then go to all program the add printer or scansoft then restart your pc to take effect

Jun 30, 2009 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Canon 2200


Unfortunately the IR2200 cannot scan to email etc. It can only do pull scanning using the Canon Network Scangear Tool (google it and download from Canon website and read the manual).
The IR2200i however can scan to email using Universal Send.

May 23, 2009 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

Transferring stored information to p.c.


If you do not have send function, you need scangear software.
From canon download site you can find software and manual.

Feb 13, 2009 | Canon (6981A002AA) for imagerunner 2200,...

1 Answer

ImageRunner 3570 cannot scan


Do you have a "Board Scanner"? It's Option, you must buy it.

Mar 19, 2008 | Canon (6981A002AA) for imagerunner 2200,...

4 Answers

My Canon Imagerunner 2200 won't scan.


Sorry that was actually me...after i posted...it asked me to register...so i did.

Okay, you need to download Canon Network scangear from the Canon website. then take your document...put it on the top feeder...turn you scanner online...open up microsoft word 2003..insert, picture....from scanner or camera select network scangear....custom insert....then scan. The machine needs to be hooked up to a network...but note...a simple cross over cable or usb between pc and the photocopier will not work.

Oct 22, 2007 | Canon (6981A002AA) for imagerunner 2200,...

Not finding what you are looking for?
Computers & Internet Logo

8,926 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Computers & Internet Experts

old marine
old marine

Level 3 Expert

1567 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

183 Answers

Lynden Sacuan

Level 1 Expert

10 Answers

Are you a Canon Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...