My printer won't print. Can't get the Print light to turn off.
I have an HL2040 laser printer and the paper light has come on and won't go off. I loaded paper and re-set the tray. I turned everything off and looked for paper jam...couldn't see any. The paper light is still on and I can't get the GO button to do anything. HELP!
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I have a similar printer. Sometimes the bottom paper tray gets stuck or caught. Make sure the printer is on a flat surface.
1. Turn off the printer. 2. Pull the paper tray all the way out. 3. Take out all the paper and then place the tray back in. 4. Turn the machine on and let it try to print without paper. 5. When the light comes on add paper hit the button and you should be good to go.
try turning it off, diconnect from computer.. Leaving it disconnected,turn it on, when green light indicates it is ready, tap the green go button 5 times real quick.
this should print a self test, if that works as I suspect it may, it is because the document that the computer is trying to print is not the same paper size as set on printer or trying to print to wrong trat ie bypass, ensure paper type is set to plain too.
If a test page tried to print but then came up out of paper, check there is nothing stuck in paper path (rear door?) and if game, give rubber feed roller a clean
Chances are and I;ll lay me bet 10-1 that paper size of document is different than tray setting and placing a sheet of paper in bypass(slot at front) is what your machine is trying to say to you. see how ya go..cheers
If its spots this could have been from the cartridge or the fusser unit... Do a half print test...send a print page to your printer listen to the printer print as soon as you think the printer has printed some little bit switch off the printer...take the cartridge and view the printed portion can you see the spots..if not.....than its your fusser unit thats marking the paper....remove the half printed paper slowly.....not to tear it......remover the fusser unit(hot unit)........at the back of the printer....towards the top....on the unit it self you will see a Teflon paper ....move the gear on the far end of the fusser unit itself and view if there is any spots....try cleaning this spots slowly as not to damage the Teflon or mark the Teflon.....
Turn the printer off. Take out the toner drum and cartridge. Remove the toner cartridge by pressing on the blue lever on the left side. Check for paper. Replace the cartridge. At the rear of the toner drum is a blue slide lever on the right side for cleaning the corona wire. Move the lever back and forth, left and right, about 30 times. Reset lever to far right side with arrows lining up. Set the drum and cartridge aside. Remove the paper tray and look inside for a jammed sheet of paper. Flip the back lid down and check for paper. Snap the back lid up, replace the paper tray, and replace the drum and toner cartridge. Turn the printer on. Press the ready button 3 times quickly. It should print a specifications sheet. If it does, try printing from your computer. If this did not help, Brother tech support is 1-800-276-7746. Robi