Question about Kenmore Elite 45986 Front Load Washer

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Something rattling under the drum

I have a kenmore elite he3t front load washer. There is something, a screw, a pebble maby under the drum and when it spins it sounds awful. How can I get my washer apart so I can get to it. Do I have to take the top off, or go in from th rear. There does not seem to be any way to get to it from the front. I have what sounds like a ball bearing rolling around behind the drum.  It sounds awful when the washer is on the spin cycle.  I have checked the vanes and to see if there is something loose to have created the ability for something to get behind the drum.  I can't find a problem, so the next step is to remove the drum to see what is rolling around.  The drum spins freely and I feel as if I am playing roulette hearing the ball roll around.  What is the easiest way to dismantle the washer?

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  • areyer Nov 19, 2008

    Same exact problem.

  • petefc Dec 07, 2008

    I have the exactly the same problem and need the same information.

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Strangely enough, I found the problem to be in the motor. If the noise becomes pronounced during the high speed spin cycle, then that is the problem. I had a repairman out for mine and they wanted to replace the drum, however when I took off the back and removed the belt, I could turn the drum separate from the motor and could hear that the problem was in the motor bearing, not the drum. Hope this helps.

Posted on Dec 09, 2008

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