SanDisk Sansa e250 MP3 Player
Problem for SanDisk Sansa e250 MP3 Player

How to reset the mp3 player when it freezes::::




By karlaG on Dec 07, 2006

" "
Hey everyone... I found out, that if your mp3 player won't turn off or just freezes up, hold the power button down for 15 seconds and it will turn off and reset:) Hope this helps-

-Karla G.*

Clarification Request

Posted by fajkil on May 17, 2009




Solution link . . .
http://www.Sansae250MP3Player.com




'

Posted by VAHID VP on Feb 13, 2008

please help meeeeeeeeeeeeeeeee
my sansa e280 is dead ! that only restart and restart and restart and......... . i try all of your way but i dont take any answer .
my sansa restart yet .
help help help ............ please.........

Same Problem

Mar 31, 2009

-   I have a problem too. my mp3 froze while I was playing a song. I pressed every button, plugged it into the computer and also trrriieddd turning it off. please give me some suggestions

thanx.-   Guest

Mar 23, 2009

-   my sansa mp3 player won't turn on.ive been charging it for a couple of hours and it just hasn't turned on for the last month or so! Help please-   Guest

Feb 24, 2009

-   I had the same problem - & this solution DOES work!!!-   Guest

Jan 14, 2009

-   when i turn on my mp3 all i see is some cracks coming from the right side.....now i think it is some problem with the screen that i cant fix but i think im goin to try to fix it somehow.-   dreamflyer29

Jan 11, 2009

-   Yes, I am facing the similar problem. I also request to give hints for opening sequence for battery compartment.
Thanks. -   dipakhpatel5

Best Solution

posted on Jul 07, 2008
Very Helpful)

angie o

Rank: Apprentice 
Rating: 100%, 6 votes
well i formated mines by going to my computer then right clicking the disc my mp3 player was signaled as and i let it format and it cleaned out my memory but it works again this is advice for any1 with difficulties
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Solution #2

posted on Dec 19, 2007
Very Helpful)

8austin

Rank: Apprentice 
Rating: 99%, 6 votes
I had the same problem for my E250 Sandisk it froze. If all else fails I suggest removing the back plate of the mp3 , remove the battery then re-installed the battery, put plate back again and re-start your mp3. It should start fine it worked for me. But thank you Karla G. for your suggestion.
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Solution #3

posted on May 07, 2007
Very Helpful)

Guest

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Rating: 0%, 0 votes
My problem was that my player wouldn't turn ON, even after I charged it for more than an hour. I held the power button down for 15-20 seconds, let go, and then I just touched it on, and it came on. Thanks for giving me the idea!

Mike M., SLC

Solution #4

posted on Aug 28, 2007
Very Helpful)

Guest

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thanks Karla for this really great solution of yours. it really helped me a lot. got very much dejected that the player did not respond as its jus a week old. and one more advice for the other users is that do not charge it in a.c.. charge the player in p.c. alone!!

Solution #5

posted on Apr 02, 2007
Very Helpful)

Guest

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Thank You

Solution #6

posted on Jan 16, 2008
Very Helpful)

keyswhiz

Rank: Apprentice 
Rating: 97%, 10 votes
TY KARLA FOR YOUR SOLUTION IT WORKED!!!!!!!!!
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Solution #7

posted on May 10, 2007
Very Helpful)

Guest

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THanks man Ur awsome i was wandering how to fix it when it freezez ----much apreciatteddddddd


GolEz :)

Solution #8

posted on Mar 12, 2008
Very Helpful)

daddy_69n4

Rank: Apprentice 
Rating: 95%, 2 votes
hello i have a nike mp3 player kind of oldie but i like it anyway dont work at all , i guess the memory and i think its stock or someting i try the back thin the battery thing that all i can do because its small i connet it to the usb and it seems to do something but its dead can someone HELP ME PLEASE!!!!!!!
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Solution #9

posted on Apr 07, 2007
Helpful)

Guest

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Comment:

Hey Karla your wonderful. My MP3 player froze and thanks to you I can listen to music again. You are a life saver.

Mike
Sunny Isles Beach

Solution #10

posted on Aug 12, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I followed the advise as my Koss MP3 player would not turn on. Held the power button for 15-20 seconds and then all was well.

Thanks for the suggestion.

Solution #11

posted on Jun 08, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
THANK YOU Karla Mike is right you are a life saver and money saver lol

Solution #12

posted on Apr 06, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
this is just a comment thanx so much my mp3 was sooo makin me angry :D:D thanx 4 ur help

Solution #13

posted on May 24, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
thanks for the help

Solution #14

posted on Aug 29, 2007
Helpful)

cuteiekitten

Rank: Apprentice 
Rating: 90%, 14 votes
ok i have a problem still the mp3 player will not reset and i have tried EVERYTHING it still shows the memory as full but it will not play or show any of the songs, pictures, or videos. so what can i do because at the moment i do not have the money to replace it....PLEASE HELP ME!
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Solution #15

posted on Jul 22, 2008
Helpful)

rockygurl

Rank: Apprentice 
Rating: 90%, 3 votes
THANK YOU! i was about to go on a trip and i cant live witout my music!
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Solution #16

posted on Sep 27, 2007
Helpful)

Guest

Rank: Apprentice 
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well if your mp3 freezes you can just take the screws of and p ush that black button up until it turns of then put it down and turn it on

Solution #17

posted on Aug 06, 2008
Helpful)

sillyfeat12

Rank: Apprentice 
Rating: 85%, 3 votes
See, the problem for mine is that it keeps turning on, but it won't go completely on, it turns on, then freezes, and turns on again. When I hold the power button for 15-20 seconds, it just turns off. And when I try turning it on again, it does the same thing as before.
Please help!

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Solution #18

posted on Aug 23, 2007
Helpful)

Guest

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Thank you you helped so much!

Solution #19

posted on Aug 22, 2007
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Guest

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Rating: 0%, 0 votes
cheers worked 1st time yhe!!!!!!!!!!!!!!

Solution #20

posted on Jun 09, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
My Sansa did the samething and I called Sansa. they told me after resetting with the power button to drain the battery completely and charge for 3 hours

Solution #21

posted on Jul 22, 2008
Somewhat Helpful)

Guest

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OMG thank you sooo much ... u just saved me so much money !!

Solution #22

posted on Nov 10, 2009
Not Rated)

darkside_444

Rank: Apprentice 
Rating: 0%, 0 votes
Throw it at the wall
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Solution #23

posted on Aug 30, 2009
Not Rated)

Phelpsfan9

Rank: Guide 
Rating: 75%, 2 votes
Thanks Karla! I turned on my mp3 player last night and it froze while loading. I hooked it into the computer and nothing happened. I found this article this morning and thought it was very helpful!!
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Solution #24

posted on May 17, 2009
Not Rated)

bansak

Rank: Master 
Rating: 75%, 11 votes
Try this link . . . http://www.sansa.com/e250MP3player

To find your best solution.


4
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Solution #25

posted on Feb 11, 2009
Not Rated)

nightfox-1

Rank: Guide 
Rating: 72%, 3 votes
unscrew the back and take out the battery and then it will turn off then put it back on and screw the back back on
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Solution #26

posted on Nov 20, 2008
Not Rated)

Greenshift44

Rank: Apprentice 
Rating: 75%, 6 votes
I had a similar problem it helps if you just let it die but that takes to long. if you just take the battery out and put it back in it resets.
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Solution #27

posted on Nov 07, 2008
Not Rated)

Guest

Rank: Apprentice 
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i need help, when i sync using windows media player, it wont sync. And when i copy songs onto it it says the device is not responding or disconnected. How can i make it connect? How can i fix the syncing problem? please help!!!

Solution #28

posted on Oct 23, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
My Westrend U2 mp3 player hangs..when I switched to ON, it's just lighting and won't continue..Now I totally can't use it!!! I can't tried Karla's solution of pressing the power ON for 15 seconds because with my mp3, you switch it ON by sliding to ON and not by pressing..

Hope anybody out there can help me reset this mp3 player...thanks

Solution #29

posted on Oct 23, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
mon problème est que quand jalume mon e250 sa dit actualiser la base de données ? je fait quoi avec ca ? pouvez vous maider s.v.p. merci !

Solution #30

posted on Oct 20, 2008
Not Rated)

1person

Rank: Apprentice 
Rating: 40%, 2 votes
my coby mp3 player will not turn off it has been doing that for 2 days now and i need help
to try to reset it i tried the hold button and i tried the off and on button and it still wont turn off so if there is any body out tyhere that has a coby mp3 player that froze can you please help me i shur would appreciate it....



sighned diamond byrd
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Solution #31

posted on Sep 19, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
THANKSSSSS!!!!!!!!!!!!!!!!!!!!!!

Solution #32

posted on Sep 05, 2008
Not Rated)

Tibias_14_14

Rank: Apprentice 
Rating: 0%, 0 votes
alrite i just wanna say that my sansa e250 froze a few months ago and i have kept on trying to unfreeze it and i hav done everything that you guys hav said to be but none of it has worked when i turns back on it goes to the same thing saying refreshing database but the bar doesn't move so if u hav something else i need to know cuz none of this stuff works


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Solution #33

posted on Aug 04, 2008
Not Rated)

drmidi

Rank: Apprentice 
Rating: 0%, 0 votes
I must say, holding down the power button on my Sansa Rhapsody 280e Player saved the day! Thank you, Karla! My screen had frozen in the "updating database mode" and I could not turn off the unit, nor did switching the hold button. I think my microSD card may have slid out of its port during this process. When I got home, I backed up all of my files from the card onto my PC and held down the power button for about 15 seconds. The unit turned off and then rebooted successfully. I put the card back in and everything is back to normal. :-)

Mark from Digital Jazz Productions

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Solution #34

posted on Jul 23, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
This helped me alot, i just got my player, studying for exams, and i got my voice recordings frozen, and I almost stepped on my player I was so mad and fruztrated. I did a search for a reset button, and found this message. It was nice he took the time, and saved me my time etc etc.

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34 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Jan 11, 2009

hello, my sandisk sansa mp3 player froze and i cant seem to fix it. When i try to turn it on, it says "SANDiSK" and then the screen goes black again, it wont turn on. Can anyone help me? ive tried all the other solutions

Comment by 1nepatriotfa, posted on Jan 02, 2009

My sansa freezs up please help!!!!

Comment by fatmanwithad, posted on Dec 31, 2008

TY for helping me!

Comment by gcacouna, posted on Nov 22, 2008

freze

Comment by hedgegoh, posted on Nov 21, 2008

it froze when i try to put music on it

Comment by Guest, posted on Nov 14, 2008

when i turn my sansa on it freezes on the log

Comment by Guest, posted on Nov 07, 2008

my sansa wont sinc when i want it to. (it says the device is not resonding or not connected).


Comment by Guest, posted on Oct 20, 2008

my sandisk sansa e250 is not switching on.
it turned off automatically.
and wen i connected it to pc ia usb.
its charging.
but wen i take off from it.
its not getting switched on..
help me plzzzzzzzz

Comment by conjuringluv, posted on Sep 04, 2008

My Sansa is continusly freezing and it is usually the on the same songs and before i have had to just let it die but this seems to be working when i hold the power button down for 15 seconds

Comment by im2tall4u, posted on Aug 08, 2008

My Sansa freezes when it tries to sync with WIndows media player 11. I formated it, but it didn't help. Everytime it freezes and I can't put any music on it.

Comment by rahulsarve, posted on Aug 07, 2008

hey karla, I have the similar kind of problem. When I switched on the player it starts refreshing the database and it gots hang up. So I am unable to play the songs. When i kepp the the power button pressed for 15 sec it shuts down the player. But when i swith it on again the same story.
Does formating will work in this case?

-Rahul Sarve

Comment by mnb91, posted on Jul 26, 2008

my sansa (E250) seems to be dead, I tried the following techniques

a) holding the menu button for 15-20 seconds
b) taking the battery out and inserting back in.

this has not helped.
I have connected the player to the computer via usb and there is no change on the sansa screen..

HELP please !

Comment by Guest, posted on Jul 23, 2008

My Sandisk Sansa e250 is rozen on a black screen but the round scroll is litten up. it ont charge, play or turn off. What do i do?

Comment by Guest, posted on Jul 10, 2008

That worked!!! I a couple of people that have destroyed multiple sansas by removing the battery when frozen. If only they knew.....

Comment by Guest, posted on Jul 07, 2008

my mp3 player is just showig an egg timer and wont switch on

Comment by Guest, posted on Jul 07, 2008

my mp3 is stuck on were it first comes on

Comment by purplekatz, posted on Apr 18, 2008

will not turn on how do I reset it.

Comment by Guest, posted on Mar 19, 2008

thank you karla! nothing in the manual so this was a big help

Comment by Guest, posted on Mar 19, 2008

will not turn on

Comment by kitty16ca, posted on Mar 15, 2008

yes i have the same problem with the creative muvo tx ..that solution doesnt work?

Comment by DAWNCARL, posted on Jan 31, 2008

WON'T TURN OFF, GRAY SCREEN & BLUE LIGHT STAY ON!

Comment by keyswhiz, posted on Jan 16, 2008

TY TO KARLA FOR HER SOLUTION IT WORKED FOR ME !!!

Comment by kitty16ca, posted on Jan 16, 2008

my mp3 player froze up....nothing seems to work,,,any solutions its a creative player muvo

Comment by theron1, posted on Jan 13, 2008

player freezes up and says REFESHING DATABASE ?

Comment by Guest, posted on Jan 05, 2008

it not turn on and it has a wight screen

Comment by Guest, posted on Dec 17, 2007

MY MP3 IS FROZEN HOW CAN I FIX IT

Comment by Guest, posted on Nov 23, 2007

ok so ive tried holding it down but when i turn it back on it still does the same thing it says its refreshing database and it will do this for four days and then turn off because the battery is too low after ive charged it!

Comment by Guest, posted on Nov 22, 2007

my sandisk mp3 player wont turn on

Comment by Guest, posted on Nov 03, 2007

i hold it down and it wont turn on

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