Question about Brother MFC-9420CN All-In-One Laser Printer

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Paper Jam My printer starting getting paper jams for no apparent reason. It is relatively new. Sometimes when I pull the tray out and re-insert it, the document will print. Almost everytime I send something to the printer I get a message "Paper Jam A1", "Remove the jammed paper at the Tray #1".

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  • pauline_lall Nov 18, 2008

    Worked like a charm. Thanks.

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1 Answer

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  • Master
  • 959 Answers

Seems you have a dusty roller in the feed mechanism. try cleaning off the roller with some windex (or equivalent) on a towel.

Posted on Nov 18, 2008

  • ZappaNut
    ZappaNut Nov 18, 2008

    that is what we are here for. °¿°

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I get message to pull out jammed paper but I cannot find end of the paper to pull out


Try blowing the printer out with a can of compressed air. Tiny bits of paper will often get stuck in the "eye" of the optical reader that tells the printer that it has a jam. Compressed air can blow this debris loose.

Another thing to double-check is the paper tray. Remove the paper tray and inspect the place where the paper gets pulled into the printer. Sometimes you will find a sheet of paper stuck there that isn't readily apparent anywhere else.

Aug 03, 2015 | Epson PictureMate 500 InkJet Photo Printer

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Paper jam


Have you tryed replacing replacing the pick up rollers? Also make sure that the paper guides are snug against the paper.

Jul 06, 2013 | Brother MFC-7820N Printer

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My HP Laserjet 4L has started jamming paper when I try to print more than one page.


Here is some tips to avoid paper jam..

  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams, reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what paper you should use with your printer your printer documentation will list the paper compatible with your printer.
  • Do not mix the paper you're feeding into the printer at one time. If you need to change the paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • If your printer uses a slot or tray for the paper make sure to not push the paper too far into the slot or tray.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.


**If you need any kind of technical assistance you can contact support cell at here

Feb 26, 2013 | HP LaserJet 4L Printer

1 Answer

Paper jam too often


Here is some tips to avoid paper jam..

  • If your printer has a paper tray do not fill the tray to capacity. If you're encountering frequent paper jams, reduce the amount of paper you place in the tray each time it is filled.
  • Make sure you or the tray feeding the paper into the printer is aligned properly and the slider used to hold the paper in place in the tray is snug with the paper. Many printers have sliders that allow different types and sizes of paper to be fed into the printer. If the slider is not properly positioned it can cause paper jams.
  • Use standard office paper; folded paper, paper with labels, and specialty paper such as hard bound paper can often cause paper jams. If you're uncertain with what paper you should use with your printer your printer documentation will list the paper compatible with your printer.
  • Do not mix the paper you're feeding into the printer at one time. If you need to change the paper or size of paper being used removed any other paper currently in the printer before inserting the new paper.
  • If your printer uses a slot or tray for the paper make sure to not push the paper too far into the slot or tray.
  • Examine the printer for any previous stuck paper in the printer. Previous paper jams, torn paper, printing labels or other foreign objects in the printer can cause reoccurring printer jams.


**If you need any kind of technical assistance you can contact support cell at here

Jan 29, 2013 | Konica Minolta Magicolor 2590M F...

1 Answer

MP 640 paper jam message that wont clear


door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

Jul 29, 2012 | Canon MP640 All-In-One InkJet Printer

1 Answer

Paper jam printer 3524


Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

Dec 21, 2010 | Office Equipment & Supplies

2 Answers

Says I have a paper jam, but can not find any paper in the machine


Hi, If you have ever operated a printer, you have experienced a paper jam. At some point, some piece of paper has loaded off-kilter or wadded up inside the rollers. In most cases, removing the jammed paper and getting the printer working again is relatively easy.

Step By Step

1. Verify that you have a paper jam. Sometimes the printer will send you a message that there's a paper jam. Sometimes you get the message from the crinkling, squealing sound the printer makes as it jams.

2. For most consumer models there will be only one sheet of paper threading through the machine at a time and a straightforward path from the paper feed to the output tray. In that case, you will want to search visually. Look to see if there are pieces of paper sticking out where you can see them. For larger commercial printers, where the paper path is more convoluted, you will need to consult the paper jam status message for hints of where to look.

3. Remove any paper from the paper trays that you suspect might have caused the paper jam. If a sheath of paper might prevent you from getting at the jammed paper, then remove that too.

4. Most consumer printers have an access door in the front that you can open to get at the jammed paper. With laser printers there's usually a toner and drum unit that slides out for improved access. If you still can't see the jammed paper, check if there's an access hatch in the back of the printer.

5. Gently remove any crumpled paper you might find. Gently tug on any pieces of paper that may be stuck or crumpled between rollers. It's possible that yanking the paper too hard in the direction opposite the normal direction of travel could wreck the printer rotors or some other delicate part. Whenever possible, pull the jammed paper in the direction of normal motion through the printer and avoid using excessive force.

6. Avoid ripping the paper as you remove the jam. Pull the paper slowly with both hands. Any shredded piece of paper stuck in the rollers will cause yet another paper jam. While you're at it, check for foreign objects that may have caused the paper jam in the first place, such as a paperclip or a pen cap.

7. Laser printers sometimes get the paper jammed so deep in the fuser unit that you can't reach it with your fingers. In those cases you want to avoid poking at the paper with sharp metal objects. Scratching the rollers could permanently damage your print quality. Removing an accordioned paper jam may involve disassembly of the fuser unit by a trained professional.

Dec 01, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

After 80 % the paper inserted, the second paper will follow inserting to the tray, and next those paper stopping (jam)


Keep you equipmento in a dry place, sometimes the paper absorve humidity, and can cause paper jam due to heat of tonne.

or

Clean your rollers that pull paper inside printer.

Best Regards.

Jun 24, 2009 | HP LaserJet 1300 Printer

1 Answer

PAPER JAMMED-PRINTER HL5150D


Hello a_bowen1


You can clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.

If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.
Note
    • If a paper jam occurs when using the optional lower tray unit, check for correct installation of the upper paper tray.
    • Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams.
  1. Pull the paper tray completely out of the printer.
chap0611.gif
  1. Pull the jammed paper up and out of the printer.
chap0614.gif
  1. Press the cover release button and then open the front cover.
hl50_069.gif
  1. Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.
hl50_05712.gif Caution
    To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below.
hl50_046.gif
  1. Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.
Note
    If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next few printouts. Print a few copies of the test page until the scattering of toner stops.
chap0615.gif Caution
    After you have just used the printer, some internal parts of the printer are extremely hot! Wait for the printer to cool down before you touch the internal parts of the printer.
hl50_058a.gif
  1. Open the jam clear cover. Pull the jammed paper out of the fuser unit.
hl50_059.gif
  1. Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.
  1. Pull the Duplex Tray completly out of the printer.
hl50_065.gif
  1. Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.
chap0634.gif
  1. Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
    Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
hl50_047.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_5100.gif
  1. Put the drum unit assembly back in the printer.
  1. Put the paper tray in the printer.
  1. Close the front cover.

Good Luck and don't forget to leave a rating based on my solution:



Mark

Apr 04, 2009 | Brother HL 5150D Laser Printer

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