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When I try to print I get please add paper message. I have macbook pro, photosmart 4380

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You need add some more papers in the tray properly. els the printer's paper sensing switch may out of order, need to replace.

Posted on Nov 18, 2008

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  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
And then try to print ..

Posted on Nov 18, 2008

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Hello Philjeanne,

First try to reset your printer by unpluging it from the power for arround 5 minuetes. Then plug it back and turn it on, see if that clears the problem,

Good luck,
Dahaka

Posted on Nov 18, 2008

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