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DC24's cleaner head is protected by a sensor which shuts the brushbar off if something jams it. To reset your DC24's cleaner head, we would recommend following each of the steps shown in the video below. I appreciate you've already tried the reset button, but it's important to follow all of the steps in the process:
It can help to use something like the eraser-end of a pencil to firmly press the red reset button. You should hear and feel a click as it engages. Please note, the brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing.
If you'd like additional assistance after giving this a try, you're welcome to contact our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a repair or a replacement part is needed, we can also confirm if this is covered under your Dyson guarantee.
Sorry to hear you're having a problem with your DC24. Resetting it is simple: after checking the brushbar is free of threads, hair and other obstructions, turn the cleaner to face you. You'll find the reset button in the red recess on the left-hand side of the cleaner head. Use the blunt end of a pencil or something similar to push it in until you hear an audible 'click'.
For more detailed information on how to clean the brushbar and check the cleaner head for blockages, you may find it helpful to visit www.dyson.com and click on 'Support':
If you find you're unable to get the brushbar started again after cleaning and resetting it, please get in touch with us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need.
Remove the top panel to access the outside of the drum where the baffle securing screws are found. Remove the three hex-head screws from the rear flange of the dryer's top cover the lift the rear of the cover and slide it back so the tabs clear the catches on the bracket and remove the cover from the unit.
Turn the drum until the baffle screws are on top then remove the screws and the baffles. Install the new baffles then the top cover. Make sure that the tabs slide under the bracket catches when you reinstall the top cover.
The top cover screws have nylon flat washers on them. Be sure to use these screws when you reinstall the top cover.
A hard reset of the printer may clear the error. Here is how to perform the hard reset: 1.Shut down the computer. 2.Open the top cover of the printer and remove the print cartridges. 3.Close the top cover of the printer. 4.Press the power button on the printer to turn the printer off. 5.Disconnect the communications, (USB or Parallel), cable from the back of the printer. 6.Disconnect the power cord from the back of the printer for one minute. 7.Reconnect the communications cable to the printer. 8.Reconnect the power cable to the printer. 9.Press the printer power button to turn the printer on. 10.Open the top cover and reinsert the print cartridges. 11.Close the top cover and print the calibration page. 12.Restart the computer.
If not working, try to clean the ink head manual by removing the cartridge and rub the ink head to a plain paper with alcohol until ink flows on the cartridges and then run the print nozzle or print alignment page.
Please let me know if you need more help. Please rate this solution if you find it helpful to you and might help others as well. Regards
well the plastic piece are from the timing chain guides are either broken or ripped off,and the metal rattling was probably the timing chain,,i think the timing chain jmped or broke and broke the guides,if thats the car you most likely bent the valves in the head,,,i would remove the cam cover and the timing chain cover and see what you got,you may need a engine
You have to remove the back cover and take out the battery to reset it. When taking out the battery wait a few seconds then put back in. To remove cover you will need either a small phillips head screw driver or a star bit.
Make sure the cover that holds the ink cartridge in place is completely closed down on the cartridge. Also make sure there is not a pencil or something under the cover where the ink is , obstructing the print head