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One- the mic is broken and you need to get it replace
Two- You might need a driver to help the pc to communicate with your mic....(Whats a driver? A driver is a light weight software that helps the windows to notice a device that is attached to the pc)....
the driver can be found at the company's website under the title "Drivers and Support"...... in this case you would go to acer.com to look for a driver
Well, I would try to 'restore' to an earlier time when the speakers did work, or 'recover' to factory settings so the computer can install the appropriate driver for your built in sound card on the laptop.
Hi I am Vortash check what audio devices you have in device manager .. under sound and video controllers, select and un-install then re-boot give the unit any software it requires in the installation wizard and check if the microphone is back .
If not back up any documents and data you wish to keep and do a system restore to a point where you know the Mic worked .. hope this helps .. Regards Vortash
You did great troubleshooting for your laptop. If the sound is fine and good for the headset, your sound card is probably not the problem. The driver aspect, should not be the problem either if it works with your headset. So herein lies the dilemma...the problem is most likely due to some physical componenent between the built-in mike and the computer case itself. You should take it to a laptop repair shop and see what they can do. It has nothing to do with the software or the sound card. It is the physical component of the built-in mike and speakers. Get that checked out and you should be good to go!