Question about HP OfficeJet J4580 All-In-One Laser Printer

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Scanning to email

Every time I try scan-to-email it tells me that I need to install an email program, but I have Windows Mail up and running. I even tried to make sure that windows mail is the default email program and re-installed the HP software and STILL no luck.  Not sure if its the wonderful Windows Vista or the almost equally terrible HP. There was a time HP was really good, but I am inclined, after recent issues with loads of their products, never to buy HP again!

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  • ilan531 Nov 22, 2008

    I don't have Outlook but I think the suggestion of trying another mail program is a good one - will try another mail program to see if it works!  I doubt that it has anything to do with the anti-virus. Thanks for your help.

  • ilan531 Nov 27, 2008

    It not on my own computer and I have not had a chance to try it yet, so will post when I have tried it.

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In this I would suggest you to use Microsoft Outlook Application as a Default email program, since it is easy to use, can be reinstall.

Backup and restore can be taken quite easily.

If you not wish to use this, then I would suggest you to ask the problem with more experienced Expert here at Fixya such as Ginko or EKSE.

http://www.fixya.com/users/ginko

http://www.fixya.com/users/ekse

Thanks,
Scott

Posted on Nov 20, 2008

  • 3 more comments 
  • Puneet Jain
    Puneet Jain Nov 20, 2008

    I would also suggest you to check for your Antivirus program since the email scanning most probably connected with them.

    After uninstallation of Antivirus you many not get this problem anymore. (But this is only my suggestion, the best you know what to do next)


  • Puneet Jain
    Puneet Jain Nov 22, 2008

    Ok, let me know after you go for Uninstall of Antivirus or if the use of another Email program make you comfortable in running everything ok.


    Please re-rate the solution atleast Helpful. It would be greatly appreciated 
    (as you had come to ask me problem and related to the problem I had advised you in easy n better way)


    Thanks,
    Scott

  • Puneet Jain
    Puneet Jain Nov 27, 2008

    Hello is the problem solved or not please post back so we can solve the problem.

    If it already solved then re-rate the solution.

    Thanks


  • Puneet Jain
    Puneet Jain Dec 03, 2008

    Please re-rate the solutin and come if have any doubts or problem still not solved..

    I would be more happy to assist you further.

  • Puneet Jain
    Puneet Jain Dec 25, 2008

    Ok, Please update me whenever you get time.


    Thanks
    Scott

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1 Answer

How do set up my lexmark pro901 to scan to my pc so that I can email the scans


Make sure the Lexmark Pinnacle Pro901 printer driver is installed on your computer. If you have the install disc that came with your printer, just insert it to your computer hard driver and follow the instructions on your computer screen. You can also the download the printer driver from the Lexmark website at http://bit.ly/d3ftso. Select your operating system > download > execute the file. Again, just follow the instructions on your computer screen.
Note: The install disc contains the Lexmark OCR scan software necessary for scanning documents for editing and saving them as PDF files. The downloaded driver does not contain the OCR software.
To scan to your computer using the printer operator panel:

1. From the home screen, navigate to Scan to Computer: Scan > Scan to Computer

2. Touch USB-Connected Computer or the name of a network computer. The local or network computer is the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected computer.

3. Select an application (in your case your email), and then touch Accept.

4. Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection.

5. Press the start button to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.

To scan to your computer using the printer software (Lexmark Printer Home):

For Windows:


1. Click Start.

2. Click All Programs or Programs, and then select the printer program folder from the list.

3. Select Printer Home.

4. Choose your printer from the printer drop-down list.

5. Click Email, and then select Photo, Document or PDF.

Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

6. When the scan is finished, a new e-mail message is created with the scanned document automatically attached.

7. Compose your e-mail message. Note: If your e-mail program does not open automatically, then you can scan the document to the computer and then send it through e-mail as an attachment.


For Mac:


1. From the Finder desktop, double-click the printer program folder.

2. Double-click the printer Center to open the All-In-One Center.

3. From the "What is being scanned?" menu on the main screen, select a document type.

4. From the "How will the scanned image be used?" menu, choose To be viewed on monitor/web page.

5. From the "Send scanned image to" menu, choose an application.

6. Click Scan.

7. Retrieve the scanned image from the application, and then send it through e-mail as an attachment.



I hope this information has been helpful.

Sep 19, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

I am trying to figure out how to use my Brother MFC-8440 scanner. I would like to use it to scan documents to email out. When I go to Brother.com and look at the direction book, it doesn't have directions...


It is part of the Network User's Guide (section 10) and the Software User's Guide (section 3 for a PC using Windows, Section 8 for network scanning), not the User's Guide. The directions below are for XP and Win2K primarily. Slight changes may exist with other OS versions. (Full software is not available for Win7 so the buttons on the unit will not work. You will need to launch scans from the computer only. You can use Windows Paint or Fax and Scan without needing third party software. Then attach the file to an email either in the email software or by right clicking on the file and choosing Send to Mail Recipient.)

For either use, put the document face down on the glass or face up in the ADF.

If you use a directly connected computer, you need to set the destination for the Scan to E-mail in the Control Center (section 4-4 in the Software User's Guide). Open this program and make sure the correct machine is in the drop-down menu. This program needs to be running to hear the buttons being pressed. Click on E-mail to set which program will get the scanned document as an attachment for your e-mail. You can also set the resolution and type of attachment. If you do not want to use available file formats, you will need to scan in PaperPort (or other software) and then use that to attach the file to the e-mail. Then click Scan to launch the scan from the unit. Hit Set when ready to send.

If you have the unit set up on the network, then you can enter the LAN setup in the Front Panel (or a browser). Hit Menu 6 (and then the appropriate number for the next feature), such as TCP/IP, DHCP or Static IP (these are under 1), SMTP, POP3, Mail Address (Menu 6 2). Setup the Scan to email with Menu 6 7 1 for color and Menu 6 7 2 for black and white.

This automatically sends the item to the email server or PDF as either a PDF or JPEG. Then you need register the PC that will get the file to the unit, if you use scan to email (PC). (Your version of Windows will matter for exactly where the information is: Control Panel > Scanners and Cameras or Control Panel > Printers and Other Hardware > Scanners and Cameras.) Right click on the icon for the unit and select Properties to see the Network Properties box. Go through all of this set up including the Scan To Button. Then the Control Center will launch the e-mail program when it "hears" you press Scan, select Scan to Email, press Set, then choose PC and press Set again. (or select the destination PC which has e-mail access and press Set again). Scanning will start.

If you have set the POP3 and SMTP servers and the unit can directly access them, then you can scan to e-mail and enter the recipient address. Press Scan, select Scan to Email, press Set, choose Email Server and Press Set again. Adjust the scan quality as desired pressing Set at each step. Once you go through all of the layers, the LCD screen will prompt you for the recipient's email address. Then press Start.

I hope this helps.

Cindy Wells

Jul 20, 2010 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

How does the 1210 scanner work with Windows 7? I have downloaded the driver for the printer and it works ok, but I cannot use the software for the printer. The copier and the scanner work, but i cannot...


You will have to do a two step process to send a scanned document or image by email; the scan to e-mail button won't work. Scan using either Windows Fax and Scan or Paint. Save your file. Then start (Compose/Write) an e-mail to the person you need to send the document. Click Attach and browse to the location where the scan was saved. The default folder is C:/Users/<user_name>/My Documents/Scanned Documents . Click OK after selecting that image. Finish writing your e-mail and send it.

If you'd like to automatically open the e-mail program, browse to the folder where you saved the fax from Computer (Start button) and right click on the image. Choose Send to Mail Recipient. The new mail compose window should open.

I hope this helps.

Cindy Wells
(a program like PaperPort may let you send to e-mail recipient without the extra step; however I'm not sure of the details.)

Mar 22, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

I have a HP C5580 printer and I can not scan to email. Do you have a solution for me Thanks Audrey



Step 1: Configure Windows Mail.

http://windowshelp.microsoft.com/Windows/en-US/help/00e419ef-fee2-472c-ad02-b14331571a521033.mspx

OR

http://www.apluskb.com/scripts/How_do_I_configure_Windows_answer3578.html


Step 2: Go to IE>Tools>Options>Programs>Email> Select Windows Mail

Step 3: Set Windows Mail as the default e-mail program

  1. Open Windows Mail by clicking the Start button, clicking All Programs, and then clicking Windows Mail.
  2. Click the Tools menu, and then click Options.
  3. Click Make Default next to This application is NOT the default Mail handler. If the Make Default button is not available, then Windows Mail is already set as your default e mail program.
Step 4: Populating E-mail program as scan to destination

  1. Open HP solution center.
  2. Click on Settings.
  3. Go to E-mail Settings.
  4. In the E-mail settings box, select the e-mail program to Windows mail and click apply.
Step 5: Change the Setting “Scan to” in Solution Center
  1. Open HP Solution Center, if it is not already open:
    • Windows VISTA: Click Windows Icon, click All Programs, point to HP, and then click HP Solution Center.
HP Solution Center opens in a new window.
  1. In HP Solution Center, click Settings, and then click Scan to...Setup. The Front Panel Destination List Setup window opens.
  2. From the Available Scan Destination list, click the program you want to be the scanning destination, and then click the Add button. The program moves to the Front Panel Destination list.
Note: You can also move the program to the top of the Front Panel Destination to scan to that destination automatically.
  1. If you do not want to change any other settings, click OK to close the Front Panel Destination List Setup window.
5. Check the functionality.

Feb 10, 2010 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

I can print and copy, but when I scan to PC /pdf/e-mail it will not do anything despite the little window showing what I am on. Toy is brand new and right software was installed from disc onto Compac desk...


You must associate that function, PDF, Mail, with the right program, also of course you must have the program installed too. Of course you can also get say adobe professional and this allows you to scan from Adobe. Or use Word and scan it in to that, and save it (print it) as a PDF, or get DoPDF, this will, "Print" any image to PDF. As for email, simply open your email, & scan whatever whatever you want, and "attach it" to the email, and browse to where it is and select it.

Feb 08, 2010 | Printers & Copiers

2 Answers

Need to email documents in pdf format


Just scan or create the documents and save them as pdf files. Start your email & make them attachments.

Oct 29, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

How to scan in order to e-mail


Try This :
First Check do you have HP Solution Center installed in your computer ; if not then uninstall the entire software restart the computer ; and again install it from your cd ; and select the "Recommemded" Option from there ; If you don't have the Cd you can download the software from the below given Link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=2512009&lc=en&cc=us&dlc=en&lang=en&cc=us
Select your OS;
Select the Full feature Driver;
Click on Download ;
Save to your desktop;
and then run the software
From HP Solution Center
Select Scan Document--> You Will get one option "Scan to"
(Next window) Select "Email "; Then click on scan you will be
able to scan directly to your "Email" but for this you should have your Microsoft outlook or Windows Mail Configured in your computer ;
Otherwise you have to scan and save it to any particular location then you can Email it as an attachment.
Normally the Scanned files stays in: Start >> My Documents >> My scan .....
This should Resolve your Issue
Regards Soumajit

Sep 21, 2009 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

How do i send a scan to someone else's email address-it automatically comes to my email address


In order to resolve the issue you have to configer the mail on your computer if you are using Windows Vista you have to configer the Windows Mail, if you are using XP then you have to configer either Outlook express or Microsoft Outlook. FOR VISTA OPERATION SYSTEM ================================== Step 1: Configure Windows Mail. http://windowshelp.microsoft.com/Windows/en-US/help/00e419ef-fee2-472c-ad02-b14331571a521033.mspx OR http://www.apluskb.com/scripts/How_do_I_configure_Windows_answer3578.html Note: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address. Step 2: Go to IE>Tools>Options>Programs>Email> Select Windows Mail Step 2: Set Windows Mail as the default e-mail program Open Windows Mail by clicking the Start button, clicking All Programs, and then clicking Windows Mail. Click the Tools menu, and then click Options. Click Make Default next to This application is NOT the default Mail handler. If the Make Default button is not available, then Windows Mail is already set as your default e mail program. Step 3: Populating E-mail program as scan to destination Open HP solution center. Click on Settings. Go to E-mail Settings. In the E-mail settings box, select the e-mail program to Windows mail and click apply. Step 4: Change the Setting ?Scan to? in Solution Center Open HP Solution Center, if it is not already open: Windows VISTA: Click Windows Icon, click All Programs, point to HP, and then click HP Solution Center. HP Solution Center opens in a new window. In HP Solution Center, click Settings, and then click Scan to...Setup. The Front Panel Destination List Setup window opens. From the Available Scan Destination list, click the program you want to be the scanning destination, and then click the Add button. The program moves to the Front Panel Destination list. Note: You can also move the program to the top of the Front Panel Destination to scan to that destination automatically. If you do not want to change any other settings, click OK to close the Front Panel Destination List Setup window. 5. Check the functionality.

Sep 02, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

How to scan to email


dear customer,
these are some of the ways to do it.. hope its useful..
VistaScan - Scan to Email

VistaScan's direct email link requires either a MAPI (Microsoft Exchange compatible system) or VIM (Lotus cc:Mail system) messaging program - these are commonly used on corporate networks and aren't installed on normal consumer PCs - home and small business users can scan-to-email via PageManager or by attaching images as described below.

vsemailsetup.gif
VistaScan 3.1 scan-to-email preferences for the commercial MAPI and VIM messaging systems - to reduce the size of file attachments the JPEG file format is recommended.
MAPI programs include Microsoft Outlook 97 and 98 (which can also be used with normal Internet mail accounts) and the latest Netscape Messenger client.

Outlook 98 is a commercial software package (not included with Windows), with support for Internet mail systems, Exchange Server or Lotus cc:Mail messaging servers. outlook98.gif
VistaScan 3.1 application used with Microsoft Outlook 98 - scan-to-email is selected as the destination for the image When VistaScan is used with either a MAPI (Exchange) or VIM (ccMail) mail system it will detect the presence of the software via the Windows registry and automatically launch the client and a new message window, with the single file attached - the message must then be written and sent before the scanner driver can be used again.


Sending images to Email Clients using Presto PageManager 4.0

Presto PageManager is a useful way to capture and archive scans before sending them to another program (eg image editor, word processor) or to print. A few email programs can be linked with PageManager, allowing an image to be "dropped" on a Application Button to automatically open a new message with the scan attached. Microsoft Outlook 98, Netscape Messenger (aka Netscape Mail), Lotus cc:Mail and Eudora Pro 3.0 can all be added as email applications - Outlook Express, Compuserve and AOL cannot be directly linked (these are limitations of the mail programs, not of PageManager!).
pmoutlookbutts.gif comm46butt.gif OutLook Express cannot link with PageManager - a new email won't be opened when selected. PageManager adds an Outlook Express button automatically. Outlook 98 will correctly open a new email and attach the scan(s). PageManager won't setup Outlook 98 automatically, it needs to be Registered as a new application. Netscape Mail will correctly open a new mail with attached scans when selected. The Application Button is setup automatically by PageManager.
Preparing Files for Email Clients

As many Internet email programs do not support Exchange or cc:Mail, the two commercial mail systems integrated with UMAX software, you may have to prepare your scans: the images to be sent need to be saved on your hard disk in a suitable file format, ready to be "attached" to an email.

In general it is better to send as small a file as possible by email, as the image has to be transferred to the Internet over a relatively slow modem link - most users prefer a compressed file format such as JPEG (.jpg). This compresses your scan to a fraction of the original size, although it does slightly reduce the quality of the images.

There are three ways you can save your scans to disk:

1. If you use the VistaScan program (Start, Programs, VistaScan 3.x, VistaScan) you have several choices in the "Scan To" box (Advanced mode).

vsscantofile.gif
Click on the Floppy Disk icon - this will then use the settings in the VistaScan preferences:

vsscanfileprefs.gif
For emailing scans we recommend the JPEG format - check where the scans will be saved (which directory). File names are created automatically - scan1.jpg, scan2.jpg etc.

2. If you normally scan your images in to PageManager you can export them to your hard disk - right-click on the thumbnail view and choose 'Save As...':
pmsavepic.gif
Choose a file location and select the "Save as type" file format.

3. If you are aquiring the VistaScan driver via any other application (eg Adobe PhotoDeluxe) then you should have options to save the images and to change their formats - please refer to the instructions for each application for for further advice.


Attaching images to an Email

All email client programs will allow you to combine file atachments and your text in to a single message for sending - although there are small differences in the way attachments are encoded you normally only need to customise options if sending to someone with an Apple Mac, which supports slightly different graphics file formats. Below are instructions for attaching files in some of the more common email programs:


America OnLine (AOL) (3.0I)

In the Email menu choose Compose Email (Ctrl+E):
aol.gif
At any time while you write and address your email you can click on the Attach icon on the left of the window - this then lets you select the files to be sent.

Compuserve (CIS) (4.0)

In the Compuserve program choose "Create New Mail" from the Mail menu:
cis.gif
During writing and addressing your mail message you can click on the button "Attach File:" - this lets you browse your computer to select the scans to be sent. To make finding the files easier, change the "Files of type" setting to "Graphics Files". Once the files are selected Compuserve shows a second window of encoding options - the default (Binary) will be suitable for almost all emails.

Microsoft Outlook Express

Outlook Express is one of the most common Internet mail clients, and is included with many Windows 98 systems and on ISP disks - this basic mail program also lets you attach files to your emails. Click on the Compose Message button:
outlookexpress.gif
While writing your email message you can click on the paper clip icon (shown above) or choose "File Attachment..." from the Insert menu.

Netscape Mail / Netscape Messenger (Communicator 4.6)

The most recent version of Netscape Mail can be linked to PageManager or the VistaScan driver, however many users want to attach scans in the normal way - click the New Msg button to open a Composition window:
comm46.gif
While writing your email message click on the Attach button and choose File... - locate and select your scans.

Jul 09, 2008 | HP PSC 1610 All-In-One InkJet Printer

4 Answers

Can not make bizhub c252 scanning trough e-mail feature


with scan to Email on this machine you need a mail server that is local with ftp scanning you need IIS running on either XP Pro or server OS SMB Scanning can be done but only if you are using an eithernet connection which one of these do you want do to do

Sep 20, 2007 | Konica Minolta bizhub C250 All-In-One...

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