Question about Kenmore 44102 Front Load Washer

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Kenmore spin cycle thumping noises

Hi my Kenmore washer is making these loud thumping noises when it starts to spin cycle (when draining the water form clothes). It seems its gradual as well, the faster the spin the louder the thumping so I think the drum is hitting up against something inside. This had happened before some time ago with the same machine, we just put too much clothing and overloaded the drum and put stress on the motor perhaps, gotten a repairman to fix it didn't say clearly what part of the machine was broken. Now its making that same noise again would appreciate any advice or solution.

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  • razzman Apr 05, 2008

    Just had repairman out for the same reson . The main problem the drum broke away from the barring it spins on so he says he said while you have this apart to change the barring the drum, drive belt and front boot. This came to 1400 dollars the machine new was about 1000 machine is about 3 years old nice.

  • ngweebs Nov 25, 2008

    I seem to have a problem very similar to what others have reported for the front loading kenmore. when it hits the high speed spin cycle it makes a really loud thumping noise, like there are shoes in the washer. i have read that this most likely could be a spider arm problem, pulley problem or bearings problem. I was wondering if there was an easy way to figure out which of these problems is the problem my washer is having? if i spin the metal tub/basket by hand it seems to spin freely. i was told that if the metal tub moves separately from the plastic outer tub that this would indicate a spider arm problem. the only separate movement i can observe is when i move the metal tub front to back, it sometimes moves a few millimeters within the plastic tub, making a clicking noise on occasion. I have removed the back panel of the washer, but I'm afraid I won't be able to pull the tub out to actually see if it is a spider arm problem. Is there an easy way to diagnosis a bearings problem or pulley problem with the back panel off?

  • minichrt Nov 30, 2008

    Today we were washing some towels and it started thumping rather loudly as it was going into the spin mode. We have heard this before particularly with towels but this time it was awfully loud. My wife turned the machine off, now it will not work at all, the lights come on and the door locks then nothing else happens at all. This machine it ticking me off, sure glad i let the salesman ****** me into a 5 yr warranty



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I just went through the same issue with my Kenmore front loading washing machine. I assumed (and a Sears repairman also told me) that it is the bearings. After I took the drum assembly out, I saw the rear drum broken and the inner tub hitting the outer tub. I ordered the outer drum assembly and only when I took the inner drum assembly out I realized the the "Spider" attached to the inner drum (and spindle) was broken. Entire drum assembly cost $417 + shipping and it may be cheaper in the long run to buy a new washer. I like the front loaders because they save water and good for the environment, but the US manufacturers have not yet perfected the technology like European manufacturers (or they don't want the machines to last too long just like cars). Anyway, I am looking into welding the spider tomorrow. If not will return the outer tub assembly and buy a top loading washer for $300!

Posted on Mar 07, 2008


Read this post (and comments!) before throwing any money at this washer:

Posted on Mar 13, 2008


When washer goes into spin cycle, the tub will start to spin, then the tub starts to wobble and then alarm sounds

Posted on Sep 19, 2007

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A spring or a shock is an easy diy job, but if it is the arm.........Manually spin the internal drum from the open door to see if it moves smoothly when it is empty. If it is irregular or stuck somewhat it could be the spider arm which is not easy........

Posted on May 16, 2007

If the washer is a front loading washer, it is probable that a spring, shock or one of the internal arms holding the drum in place is broken. if it is the arm, internal to the drum, this is covered by a lifetime parts warrranty and the drum needs replaced. If it is a spring or shock, and it is past the one year anniversary, you will pay for the parts and labor.

Posted on Feb 16, 2007

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