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''my safe'' will not open with fingerprint or password

Normally I double click the My Safe icon and the little fingerprint window appears.
Swipe my finger and the safe opens.
Now nothing works anymore.
What can I do?

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My laptop well turn but after the windows icon shows then it's blank


Start the computer in safe mode and run System Restore

  1. Click the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, click the arrow next to Shut Down, and then click Restart.
  2. Do one of the following:
    • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You must press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
    • If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
  3. On the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode, and then press Enter.
  4. Log on to your computer with a user account that has administrator rights. When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor.
  5. Click the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg, type "system restore" in the search box, click System Restore, and then click Next. 18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
  6. Choose a restore point when your PC worked as expected, click Next, and then click Finish.
  7. Restart your computer normally.
If these steps solve the problem, you're done. If not, try repeating the steps and selecting an older restore point (if one is available). If that still doesn't solve the problem, contact your computer manufacturer or technical support for further assistance.

Jan 14, 2015 | Gateway Computers & Internet

2 Answers

Toshiba Satellite A200 - Logging In


Hi,

Please restart in the safe mode once.And run a virus scan after that turn off your laptop and turn it on again now don't go into the safe mode just start the windows normally,enter your password and see if you face the same problem.

Jun 24, 2008 | Toshiba Satellite A200-0ET00X Notebook

Tip

How to boot up in safe mode from Windows XP


Showing the steps to boot up in safe mode from Windows XP.
If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.
1.If the computer is running, shut down Windows, and then turn off the power.
2.Wait 30 seconds, and then turn the computer on.
3.Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. 4.To resolve this, restart the computer and try again.
5.Ensure that the Safe mode option is selected.
6.Press Enter. The computer then begins to start in Safe mode.
7.When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
To use the System Configuration Utility method
1.Close all open programs.
2.Click Start, Run and type MSCONFIG in the box and click OK
3.The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
4.The computer restarts in Safe mode.
5.Perform the troubleshooting steps for which you are using Safe Mode.
6.When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer.
Select your steps to boot up into safe mode to your Windows XP System.
Other relative articles: Crack windows password from system SAM files
How to reset Windows administrator password if forgot Windows Xp/2000/2003/2008/Vista/7

on Apr 16, 2010 | Computers & Internet

1 Answer

Forgot password


Here are 2 options to change lost administrator password without learning it. Hope they can work for you!
Option 1: If you can log on your laptop with an administrator account, you can change the password following the steps:
1. Right-click Computer to select Manage.
2. In the coming Local Users and Groups screen, double-click Local Users and Groups, and then click Users.
3. Right-click the account that you need to reset the password for, and then click Set Password.
4. Type and confirm the new password.
Note: you can also go to Local Users and Groups screen by clicking Start button and inputting lusrmgr.msc into the Search box.
Netplwiz.
Start system and when you see Windows Welcome screen / Login screen, press ctrl+alt+del keys twice and it'll show Classic Login box. Now type \Administrator\ (without quotes) in Username and leave Password field blank. Now press Enter and you should be able to log in Windows.
Now you can reset your account password from \Control Panel - User Accounts\.
Same thing can be done using Safe Mode. In Safe Mode Windows will show this in-built Administrator account in Login screen.
If you have another administrator account,you can use this account to remove the administrator password.
You can also use the default Administrator account that is built into Windows XP.
First you need to boot the system into Safe Mode.
1.Restart your system.
2.When you see the blue Dell globe or screen, press the ( F8 ) key about 3 times a second.
3.You should get the Windows startup menu. Use the (Up or Down) arrow keys to highlight (SafeMode)
4.Press (Enter) on (Safe Mode), then press (Enter) on (Windows XP).
5.The system should boot to Safe Mode.
Once you are at the Account Log on Screen, click on the icon
for the user account with administrator rights, or click on the icon
for the administrators account.
Note: For Home the Administrator account isn't normally shown & in Safe Mode you have to press Ctrl+Alt+Delete keys twice to show.
For PRO you can do this in normal mode
When the system has booted to the desktop, use the following steps to change the accounts password.
1.Click Start, Control Panel, Administrative Tools.
2.Click Computer Management.
3.Double click Local Users and Groups, double click the folder Users.
4.Right click on the account name that is locked out, and click on Set Password.
5.You may get a warning message about changing the password, simply click proceed.
6.Leave the New Password box blank, also leave the Confirm Password box blank.
7.Click OK, and OK again.
8.Then close all Windows, reboot the system and try to log in
There is another easy and safe way for you to recover/delete the unknown windows password, it is widespread accepted by its 100% recovery rate and All passwords reset instantly.
Source(s):
Related Tutorial about how to reset windows password by using windows password recovery tool:
http://www.lost-password.net/products/passwordrecovery.html

Mar 20, 2010 | ASUS Eee PC 900 Notebook

1 Answer

HAVEA TOSHIBA LAPTOP WITH A FINGERPRINT IDENTIFIER TO OPEN WINDOWS, WANT TO CHANGE THE FINGERPRINT TO MY DAUGHTERS. HOW DO WE ACCESS THIS?


dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program. c00897920.gifBefore you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager. Set up the fingerprint reader To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
  1. In Windows, double-click the VeriSoft Access Manager icon c00897921.gif in the notification area of the taskbar to open the My Identity window. Alternately, click Start > All programs > Verisoft > My Identity .
  2. Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
  3. Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next . If you have successfully logged on to Windows, click Finish to close the wizard.
  4. Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin. c00897922.gif
  5. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
  6. Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
  7. If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
  8. After using the Registration Wizard to registered at least 2 fingers, click Finish .
  9. To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.
After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa

Feb 03, 2010 | HP Pavilion DV5234US Notebook Laptop

1 Answer

How to setup finger print sensor


When you start a machine with a Fingerprint reader for the first time, you will see the following screen when you reach the Desktop. This is the main console for configuring and managing the Fingerprint reader.

Here you can enroll your fingerprint, and adjust your Power-on security settings.

When you click on “Create new passport and enroll fingerprints” you will be prompted for your logon password.

Once you enter your password you will see the main enrollment screen.

You can select a fingerprint to enroll either by selecting the fingertip with your mouse, or by choosing from the drop down list. To enroll, either double-click the fingertip you wish to use, or press the Enroll button

On the left is an animated finger that demonstrates how to swipe. You must swipe your finger three times to enroll.

If your finger is not centered, you will be prompted to move it to the right or to the left. If it’s not able to read at all you will be prompted to try again.

When you swipe successfully, you will see the highlighted portion go to No. 2 for the finger printer to be swiped again.

Once you have swiped three times successfully, the three images merge into one and you are brought back to the main enrollment screen, where the enrolled finger is shown with a red dot.

  • You can enroll multiple fingers.
  • The Enroll button has changed to say Delete. This allows you to delete a fingerprint you have already enrolled. If you used the mouse to click on a fingertip that was not already enrolled, the button would change back to Enroll.
When you click Next you are brought to the Power-on Security screen.

This is also the second choice from the main Fingerprints enrollment screen. Here you can use a fingerprint to replace your Power-on passwords if you are using them.

If you are using Power-on passwords, then select the box at the top. When you click on the Add button, you will be shown a list of the fingers that you have enrolled, and can select which one(s) you want to enable to replace your Power-on passwords.
Once you select a choice from the box, the finger will show up in the list. The first time you restart your machine after this, you may be asked to swipe your fingerprint as well as enter any Power-on passwords you have set. After that you should only be asked for your fingerprint.

  • Predesktop Authentication
    • In addition to the process above, there is a setting in BIOS that must be enabled for a user to be prompted for their fingerprint instead of a Power-on password. The Default for this Setting is “Enabled”, so no change should be necessary. It is in the Security Section under Fingerprint. The setting is called “Predesktop Authentication” Again, the default is “Enabled”. If disabled, a user will not be able to use their fingerprint on Power-on.
  • Security Mode
    • This controls what password will allow a user access to the system if they are not able to gain access using their fingerprint. The default setting is “Normal”. This will allow the use of either a user Power on password, or a Supervisor password instead of a fingerprint.

      The alternative setting is High. This will allow only a Supervisor password to be entered instead of a fingerprint to gain access to the system.
Once you click Finish, you will be brought back to the main Fingerprints screen.

The Create new Passport and enroll fingerprints choice has gone. Replacing it are two new choices:
  • Edit passport and fingerprints
  • Delete passport and fingerprints.
If you choose Edit passport and fingerprints you will be prompted to swipe your finger to confirm your identity

You will then see the password screen. Click next to go to the main enrollment screen.

This is the same screen that appears when you have successfully enrolled a fingerprint.

Here again you can delete or enroll fingerprints

I trust this was helpful and thank you for contacting the experts.

Jan 18, 2010 | Lenovo ThinkPad X300 Notebook

2 Answers

Forgot login password & fingerprint swipe isn't working


There are a lot of Windows password revealers and crackers available, but I’ve found that Windows Password Recovery Tool is the most effective.:
it not only supports XP, 2000, and NT, I have personally tested it with Vista Home Premium and Ultimate. It works perfectly to reset any local user account to a blank password
You can use the ISO to burn a boot CD. Follow these instructions:
1. Download ISO file from http://www.windowspasswordsrecovery.com Windows Password Recovery Tool
2. Burn to a CD using a CD burning tool such as Nero or Roxio or MagicISO
3. Insert CD into drive and reboot.
4. You may have to select an option in the BIOS to get the computer to boot from the CD.
Booting up and clearing a password takes a minute or two works like a charm.

Apr 28, 2009 | Dell Studio 1737 Laptop

1 Answer

I have dv9000 notebook computer. how to config there finger print password


1. In Windows, double-click the VeriSoft Access Manager icon in the notification area of the taskbar.
2. On the “My Identity” page, click Log On, located in the upper-left corner of the page.
The VeriSoft Access Manager Logon Wizard opens.
3. On the “Introduce Yourself” page, enter the user's Windows password, if one has been established,
and then click Next.
4. On the “Services and Applications” page, click I want to, and then click Register Fingerprints.
NOTE: By default, VeriSoft Access Manager requires registration of at least 2 different
fingers.
5. When the VeriSoft Access Manager Registration Wizard opens, click Next, and then slowly swipe
your finger across the sensor.
NOTE: The right index finger is the default finger for enrolling the first fingerprint. You can
change the default by clicking the finger you want to register first, on either the left hand or
the right hand. When you click a finger, it will be outlined to show it has been selected.
6. Continue swiping the same finger over the fingerprint sensor until the finger on the screen turns
green.
NOTE: The progress indicator advances after each finger swipe. Multiple swipes are
necessary to register a fingerprint.
NOTE: If you need to start over during the fingerprint registration process, right-click the
highlighted finger on the screen and then click Start Over.
7. Click a different finger on the screen to register, and then repeat steps 5 and 6.
NOTE: If you click Finish before registering at least 2 fingers, an error message is
displayed. Click OK to continue.
8. After you have registered at least 2 fingers, click Finish.
9. To set up the fingerprint reader for a different Windows user, log on to Windows as that user and
then repeat steps 1 through 8.

Feb 02, 2009 | HP Pavilion dv9000z Notebook

2 Answers

I changed the password on my Dell Inspiron 600m the other night and now I can't remember what I changed it to and now I'm locked out of my computer! Please can someone please . . . . help me?


Do you mean the password to log into Windows XP?

If so, right after you turn on the Laptop, start tapping the F8 key until you get a menu screen on a black background.

With the keyboard arrow keys, select Safe Mode and click Enter.

On the Windows Welcome Screen you should see your Windows account and a new Administrator account. Hopefully, no one set up a password on the built-in Administrator account. Click the Administrator account and click to log in with no (blank) password.

Windows will tell you that you are working in Safe Mode and click yes on that box (The screen will look considerably larger and your background will not show as Windows uses default video drivers in safe mode). Click start and go to Control Panel. On the left hand side click Classic View and then Double Click on the User Accounts Icon.

Click your account from the User Accounts window that opens and choose Change My Password or Remove My Passowd. After you have removed or changed your password, close all the Windows and Restart your computer normally. When you get to the Windows Welcome Screen, the Administrator account should not be listed anymore and you can select your account and log in with the New Password you created, or log in with a blank password if you chose to Remove My Password.

Jan 28, 2009 | Dell Inspiron™ 600M PC Notebook

1 Answer

My laptop won't start up and i can't use the recovery media to sort it out.


its sounds either your windows has been currepted or you have some missing driver/software wich cause re-start.
  • Try to boot in safe mode.
  • Start pressing F8 after making on your lap til the boot option menu appears.
  • Select Safe Mode and press enter.
  • If your lap boots well then, goto Start -> Run and type msconfig in the commad box and press enter key.
  • In System Configuration Utility click on Services tab and click Hide All Microsoft Services after that click on disable all. Then press Ok and reboot your lap normally. After do same as above and enable one by one service to get which cause problem.

If it even does not boot in safe mode, then i think you should re-install windows.

Thanks & good luck
Iqbal

May 18, 2008 | Toshiba Satellite A205-S4777 Notebook

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