Question about Symantec Norton AntiVirus 2002 8.0 for PC

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Internat explorer problem in response

When i click on internet explorer box suddenly appears to say you cannot interact with internet explorer.recently .i have had downloaded bandoo software as an emoticons program.sp please help me getrid this virus.

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Hi dear,
if you have an antivirus on the computer, try to scan your hard drive for any virus infected sectors...

if not, go to start>control panel>add remove programs> and try to uninstall the bandoo software from your computer....

was i helpful enough?

for more troubleshooting log on to http://primustel.blogspot.com

Posted on Nov 18, 2008

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Keeps shutting down my search engines


Whereas Internet Explorer is a very popular browser, you may have problems with it from time to time. Internet Explorer has been known to either randomly shut down or close pages.
This can be extremely irritating, especially if you are in the middle of a project.
Use these tips to fix Internet Explorer if it keeps closing Web pages.

Start by deleting your browsing history.
Open Internet Explorer and click the "Safety" tab found in the top right corner of the Web browser.
Then, choose the "Delete Browsing History" option.
A box will appear on the computer screen.
Make sure that there are checkmarks next to each option listed in the box.
Click the "Delete" tab to delete the browsing history.
Move to the next step if Internet Explorer keeps closing pages.
Download, install and then run both an anti-malware and an anti-virus software program. Spyware, adware, viruses and other similar infections can cause Internet Explorer to shut down or close pages.
Deleting your browsing history may not take care of these problems.
Spybot and AVG Anti-Virus are two very useful free programs that will search for and remove harmful infections from your computer.
You can download these two programs by using the links in the Resources section below.
http://spybot-search-destroy.soft32.com/
http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=contentBody;mostPopTwoColWrap
Freeware detect and remove a multitude of adware files and modules.
Go to next step if you are still experiencing problems with Internet Explorer.

Try resetting the Internet Explorer settings.
Open Internet Explorer and then click "Tools."
Choose "Internet Options." Click the "Advanced" tab.
Then, click "Reset" found at the bottom of the box.
A second box will appear on the screen.
Click the "Delete personal settings" option and then click "Reset."
You will need to restart Internet Explorer to finish the process.
Go to the next step if Internet Explorer continues to close pages.
Run Windows Update. Open Internet Explorer and click the "Safety" tab in the top right corner of the Web browser.
Select the "Windows Update" option.
You will be taken to the Windows Update Web page.
Click the "Express" tab on that age.
Windows Update will then check for any updates.
Click the "Install Updates" tab to install any of the recommended updates.

Apr 28, 2013 | Internet & Communication Software

2 Answers

Facebook keeps crashing


Follow these steps:

- Update Browsers
- Update Flash player
- Clear Cookies
- Clear History
- Fix registry errors

If problem still occurs then use system utility tool Reginout.



Jan 16, 2013 | Google Chrome

1 Answer

Hang up internet explorer not responding


If you use Internet Explorer you may experience issues where the browser freezes, hangs up and stops responding.


Although many things can cause the browser to stop responding, if the problem persists there are a few troubleshooting techniques that you can use to fix the problem.


Troubleshooting Internet Explorer may require you to perform a few steps or several, depending on the cause of the problem.

Click "Start," choose "All Programs" and click on the "Windows Update" option.

A new window will appear.


Click the "Check for updates" link on the left side of the window.

Windows will connect to the internet and search for updates for your system.


Click the "Install updates" button on the right side of the window.

Windows will automatically download and install any updates it finds.


Restart your computer, if prompted.


Delete Temporary Internet Files


Click "Start" and select "Control Panel."


Click the "Network and Internet" selection then click on "Internet Options."

The Internet Properties dialog box will appear.


Click the "Delete" button beneath the "Browsing history" section.

A new window will appear.


Place a check-mark next to "Temporary Internet files" and click "Delete."

Allow the computer to delete the temporary internet files then close the Internet Properties dialog box.


Remove Problematic Add Ons


Click "Start" and enter "Internet Explorer" into the Windows search bar.


Click on "Internet Explorer (No Add-ons)" when it appears in the list.

Internet Explorer will launch with no add-ons running.


Click "Tools" on the right side of the browser and select "Manage Add ons."

A pop up window will appear.


Click on "Toolbars and Extensions" beneath the "Add on Types" section on the left side of the window.

A list of add ons will appear on the right side of the window.


Scroll through the list of installed add-ons and locate third party add ons that you've recently installed.

Note that you can look at the "File date" for a date of when you installed the add on.

Look for add ons that you installed at approximately the same time you began experiencing issues with Internet Explorer not responding.


Click on any suspected problematic add-ons and click the "Disable" button at the bottom of the window. Close "Internet Explorer (No Add ons)" and restart the browser normally.


Verify that disabling the add-on fixes the problem.

If not, repeat this section and disable another recently installed add on until you fix the problem.


Hope this helps.





Nov 19, 2012 | Internet & Communication Software

1 Answer

My internet is half working. will allow me to pull up sites but not access them or able to search the internet.


Hi smb343646205,

Welcome to FixYa! How are you doing?

You did not specify the Operating System you are using, whether Windows XP, Vista, or Windows 7.

Anyways, try to reset the Internet Explorer Settings to resolve the problem.

To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Exit all programs, including Internet Explorer (if it is running).
  2. If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER: inetcpl.cpl If you use Windows Vista, click Start. Type the following command in the Start Search box, and then press ENTER: inetcpl.cpl The Internet Options dialog box appears. Click the Advanced tab. Under Reset Internet Explorer settings, click Reset. Then click Reset again. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box. Start Internet Explorer again. The Reset Internet Explorer Settings feature restores the following items to their default settings:
    1. Home pages
    2. Search scopes
    3. Browsing history
    4. Form data
    5. Passwords
    6. Appearance settings
    7. Toolbars
    8. ActiveX controls


    Hope that helps. Thank you for using FixYa!

Jul 18, 2011 | Microsoft Internet Explorer 8

1 Answer

Blank page can't access to facebook after having logged in pls help...can't even access to the ''help'' option from my page..... how can i solve the problem


Reset your web browser.
If you are using Internet Explorer
Steps to follow. To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
  1. Exit all programs, including Internet Explorer (if it is running).
  2. If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER: inetcpl.cplIf you use Windows Vista, click Start vistastartbutton.jpg. Type the following command in the Start Search box, and then press ENTER: inetcpl.cplThe Internet Options dialog box appears.
  3. Click the Advanced tab.
  4. Under Reset Internet Explorer settings, click Reset. Then click Reset again.
  5. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
  6. Start Internet Explorer again.

After this if you are still not able to open facebook try downloading some third party broswer such Google Chrome or Mozilla Firefox.
You can download them from following links. Google Chrome : http://www.google.com/chrome/intl/en/make/download.html?brand=CHKZ
Mozilla firefox: http://www.mozilla.com/en-US/firefox/new/

Jul 05, 2011 | Facebook Toolbar

3 Answers

How to change my default browser because now my default browser is google chrome iwant to change into internet 7


1.Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
2.If a message is displayed asking if you want Internet Explorer to be your default browser, click Yes. That's all you need to do.
If a message does not appear, go to the next step
3.Click the Tools button, and then click Internet Options.
4.Click the Programs tab, and then click Make default.
5.Click OK, and then close Internet Explorer.
Internet Explorer is now the default web browser

Jun 14, 2011 | Microsoft Internet Explorer 7

1 Answer

I foreget how to reset browser


Follow the below steps to reset Internet explorer 7 or 8

  1. Exit all programs, including Internet Explorer (if it is running).
  2. If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER: inetcpl.cplIf you use Windows Vista, click Start Collapse this imageExpand this image vistastartbutton.jpg. Type the following command in the Start Search box, and then press ENTER: inetcpl.cplThe Internet Options dialog box appears.
  3. Click the Advanced tab.
  4. Under Reset Internet Explorer settings, click Reset. Then click Reset again.
  5. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
  6. Start Internet Explorer again.

Nov 25, 2010 | Microsoft Internet Explorer 7

2 Answers

Each time I try to get onto the internet, I get the message ''Internet Explorer has encountered a problem, and needs to close.'' Has anyone else had this happen, or is it just my computer? This started...


IE8 can sometimes act this way. _Uninstal it through the add/remove programs from the control panel.
Reinstal it only if you want to. I don't use it.

Oct 24, 2009 | Microsoft Internet Explorer 8

1 Answer

How do I reset my web browser?


Which Web Browser you are referring?

For Internet Explorer:

When you reset Internet Explorer settings, all add-ons and customizations are deleted, and you basically start with a fresh version of Internet Explorer.

To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:

Exit all programs, including Internet Explorer (if it is running).
If you use Windows XP, click Start, and then click Run.

Type the following command in the Open box, and then press ENTER: inetcpl.cpl

If you use Windows Vista, click Start.

Then type the following command in the Start Search box, and then press ENTER: inetcpl.cpl

The Internet Options dialog box appears.

Click the Advanced tab.

Under Reset Internet Explorer settings, click Reset.

Then click Reset again.

When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

Start Internet Explorer again.

Check this Link for more information.

For Firefox:

Open Firefox in the Safe Mode by typing “firefox -safe-mode” in Start->Run.

Choose what you want to be brought back to its original settings by checking one of the following options:

Check this Link for more information.


Good Luck!!!!!!!!!!!!!

Oct 21, 2009 | Internet & Communication Software

3 Answers

IE crashes when I try to get on Facebook


Optimize the internet explorer settings.
Do the ff:

1. Open Internet Explorer.

2. Click on Tools->Internet Options.

3. Go to the Advanded Tab.

4. In the bottom right hand corner there is a box that says Reset. A dialog box will appear, click on Reset.

5. Close then restart Internet Explorer

Hope that I was of help. Good Luck.

Jul 08, 2009 | Microsoft Internet Explorer 8

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