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KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator

Ice Maker not working at all (by 10 users)

posted by gonzaga on Dec 06, 2006


I have been having trouble with my KitchenAid Superba for few months. First, the water and ice maker stopped working, nothing dispensed. Later, after few days, it started to work by itself. It did this few times and suddenly it was not working properly. Two weeks ago the ice maker quit making ice but the water dispenser still working. We have trouble shoot few areas and have follow advises and ideas but nothing works. This is an expensive refrigerator that should not be giving problems withing the first two years of usage. Can you help?

Thanks in advance

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9 Other Users Have The Same Problem

Comment by Guest, posted on Jul 23, 2008

water still working but ice maker won't make ice

Comment by bellmagic, posted on Jul 18, 2008

Our refrigerator is about 4 years old and suddenly the icemaker stop working. We have no idea what could be wrong. Can anybody help

Comment by majors, posted on Jun 23, 2008

The ice maker in my KitchenAid Superba has stopped working. I think it is jammed with ice inside the mechanism.

Comment by onimotapia, posted on May 31, 2008

I have a 2005 KitchenAid 25.4 cu.ft.side by side ( mod. no. KSRJ25CNSTOO) My ice maker worked for about 5 months. It could be my imagination and it may not have anything to do with my problem but it seemed that when harvesting ice it got a lot louder. As if the ice was hanging up and then releasing hard into the ice dispenser. That said this is what I discovered. I have a modular type ice maker. My ice maker does nothing . Using the service sheet provided by the manufacturer I tried to trouble shoot the problem. My emmiter and receiver light seems to be okay. The light stays on continuously which means the optics are good. Voltage to the reciever board is good but voltage from the receiver to the ice maker is only approximately 74vac. I know my ice maker motor is good because i ran power straight to it and it ran through its cycles fine. My heater ohm out good as well. So, is it my receiver or what ?

Comment by lt222, posted on Jan 28, 2008

I have a kenmore refrigerator model #74259. The water dispenser works but the ice maker doesn't. I have water in the line up to where it enters the rear of the freezer. the fill tube is clear of ice. I filled the unit with water manually and it did not dispense ice.

Best Solution
posted on Jul 01, 2008
FixYa! (100)

larryk64


Rank:Apprentice Apprentice
Rating: 100%, 3 votes
Just like everyone here, our ice maker just stopped making ice. We solved the problem by unplugging the refrigerator for about 2 hours leaving the freezer door open.

It started making ice a few minutes after plugging it back in. Obviously the line that supplies the water had frozen and this allowed it to un-freeze.

We didn't remove any of the frozen items in the freezer, at the two hour mark, everything in the freezer was still mostly frozen.

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Solution #2
posted on Dec 11, 2006
FixYa! (100)

HVACRH20


Rank:Wiz Wiz
Rating: 85%, 1208 votes
Ice maker sounds like the motor module is bad, happens ALOT. The modules have been upgraded in 2006 for retrofitting so be sure to replace it with a 2006 model or in 2-3 years it will break again.

http://www.partselect.com/xq/aspx/Invent...

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Solution #3
posted on Apr 01, 2007
Helpful (85)

badrefer


Rank:Apprentice Apprentice
Rating: 82%, 5 votes
we had a similar problem and they replaced the module. About a month later it stopped making ice and it was due to the waterline at the top of the freezer being frozen. Service man chipped out the ice then the water flowed into the trays. He stated that the line froze due to excessive humidity in the freezer (no real cause - we're a two person household and don't give it excessive use). Service guy suggested we place a box of baking soda in the freezer every 3 months.

One other cause for excessive humidity is the possibility that the flap on the ice dispenser in the door does not close fully. I've noticed that when it does make ice, the ice tends to clump up in the container(in the door). Which leads me to believe that the flap is indeed not closing fully.

Would not recommend this model or A&E service (warranty service co.). We purchased the 3 year warranty, but the problem seems chronic and indemic to this model.

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This Problem Also Relates To: GE (GTS16BBS) Top Freezer Refrigerator GE Profile PSI23NCR Side by Side Refrigerator GE Profile? GCG1580LSS 15" Built-In Trash Compactor with 1.4 cu. ft. Capacity, Hidden Controls & Remo... Haier (HBF05EAVS) Beverage Dispenser Haier HTE21WAAWW Top Freezer Refrigerator Haier BC112G Wine Cooler Kenmore 50522 / 50524 Side by Side Refrigerator

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9 Other Users Have The Same Problem - Continued

Comment by NOBLE GENE, posted on Dec 27, 2007

WATER COMES THROUGH HOWEVER DOES NOT PRODUCE ICE CUBES, CAN THE LITTLE CHANNEL BE BLOCKED BY WATER THAT IS FROZEN? IF SO HOW DO I THAW IT OUT?

Comment by Guest, posted on Nov 19, 2007

ice maker not working, water dispenser is, has done same in past but self corrected

Comment by Diana12, posted on Nov 15, 2007

The refrigerator leaks on the bottom. My husband replaced the filter in the back. The one that filters water. The refridgerator has no wheels to help move it. So, of course, the floor is now ruined. We thought after that the system would work. Well nothing works. We inherited the fridge with the house. It is about a 1993 Kenmore. We are at our wits end.

Comment by Diana12, posted on Nov 15, 2007

The icemaker and the water dispenser aren't working.

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