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Can't login to laptop just got new laptop today have been using it now can't log in

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  • jsc56612 Nov 21, 2008

    Entered password onto laptop and worked then, when I went to enter password wouldn't accept it now cannot get onto computer, want to delete password, so I can use it. The only reason I entered password was for safety reasons, but found out was a waste of time. SNID 83905092. ACER ASPIRE 5735.

  • jsc56612 Nov 21, 2008

    I purchased the laptop from Castle Hampers Savings 2008.

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3 Answers

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Hi,

Initially, pls try to login as Administrator by:

  • pressing CTRL + ALT + DEL twice at the Welcome Screen;
  • input Administrator password.
Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Nov 21, 2008

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Did you forget the password or Are you receiving any error message .

If you had forgot the password then login through the safe mode.

Posted on Nov 21, 2008

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Hello jsc,

What is your problem? Did you forgot your password?

Posted on Nov 21, 2008

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Posted on Jan 02, 2017

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