Question about Motorola Mobility RAZR V3

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Motorola Razr V3c freeze up

I have a Motorola Razr V3c. I got about two years ago. i am in an extented network area. my phone is freezing and then resetting every few of seconds. It doesn't turn completely off just freezes and then returns to the main screen. If I open it to use it, it will allow me to make a couple of key presses before it freezes and resets. It hasn't been getting any incoming calls and it will let me call out only before it resets which isn't long enough to even hear a ring on the other end. i noticed that when you can actually use the keypad, the keypad lights up and the screen darkens like when your battery save kicks in (also the battery symbol flashes and the no service symbol appears, when on the charger). then there will be a flash and the keypad lights go out, there is no signal (the battery status symbol DISAPPEARS and the 1X appears, when on the charger), at this point the key pad and all the rest of the buttons are non responsive. a couple of seconds later the screen will brighten up for a few seconds (still not having a battery symbol and still having the 1X, when on the charger). then the keypad will light up and then the screen will get darker again (the battery symbol starts flashing, the 1X disappears, and the no service symbol appears again, when on the charger) at which point it will be responsive again. AND REPEAT. when not on the charger, the battery symbol continually stays on but the rest of the descriptions above stay the same. Any suggestions?????

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  • sfrizvi110 Jan 16, 2009

    My Motorola Razr keypad has frozen. I press the keys but nothing happens..have tried turning it off and on..doesnt work

  • Linda9898 Jan 18, 2009

    Terrible, the same problem, can't use this phone any more. How can it be fixed??? Help, help...

  • Mandy72886 Feb 02, 2009

    Exactly the same... I've had the phone nearly 3 years now. Will I lose my information when they fix the firm thing?



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Take the phone and have the firmware reflash to correct these issues

Posted on Dec 28, 2008


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